Page 1 User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Appendix For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM. Read this manual carefully before you use this machine and keep it handy for future reference.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................5 Symbols Used in the Manuals........................5 Model-Specific Information..........................6 Names of Major Features..........................7 1. What You Can Do with This Machine I Want to Save Paper............................9 I Want to Convert Documents to Electronic Formats Easily................10 I Want to Register Destinations........................11 I Want to Operate the Machine More Effectively..................12 You Can Customize the [Home] Screen as You Like..................13...
Page 4 Turning Off the Main Power........................45 When the Authentication Screen is Displayed....................47 User Code Authentication Using the Control Panel..................47 Logging In Using the Control Panel......................47 Logging Out Using the Control Panel......................48 Placing Originals..............................49 Placing Originals on the Exposure Glass....................49 Placing Originals in the Auto Document Feeder..................49 3.
Page 5 Printing the Journal Manually..........................88 5. Print Quick Install..............................89 Displaying the Printer Driver Properties......................90 Standard Printing..............................91 When Using the PCL 6 Printer Driver......................91 Locked Print...............................92 Sending a Locked Print File.........................92 Printing a Locked Print File Using the Control Panel..................92 Hold Print................................94 Sending a Hold Print File..........................94 Printing a Hold Print File Using the Control Panel..................94 Stored Print................................96...
Page 6 8. Web Image Monitor Displaying Top Page.............................119 Viewing Received Fax Documents Using Web Image Monitor..............121 9. Adding Paper and Toner Loading Paper into Tray 1..........................123 Loading Paper into the A3/11 × 17 Tray Unit...................125 Loading Paper into Trays 2 and 3........................126 Loading Tab Stock into Trays 2 and 3.....................127 Loading Paper into the Bypass Tray......................128 Settings to Use the Bypass Tray under the Printer Function..............130...
Page 7: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 8: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CJS101 The following information is region-specific.
Page 9: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • Large capacity tray...
Page 11: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. I Want to Save Paper BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server Printing multi-page documents and received faxes on a single sheet (Combine (Copier/Fax)) See "Combined Copying", Copy/ Document Server See "Combine Two Originals", Fax...
Page 12: I Want To Convert Documents To Electronic Formats Easily
1. What You Can Do with This Machine I Want to Convert Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan...
Page 13: I Want To Register Destinations
I Want to Register Destinations I Want to Register Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax See "Registering a destination in the address book manually", Scan Using Web Image Monitor to register destinations from a computer See "Registering Internet Fax Destination Information Using Web Image Monitor", Fax Downloading destinations registered in the machine to the LAN-Fax driver destination list...
Page 14: I Want To Operate The Machine More Effectively
1. What You Can Do with This Machine I Want to Operate the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Fax/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions Registering frequently-used printing settings to the printer driver...
Page 15: You Can Customize The [Home] Screen As You Like
You Can Customize the [Home] Screen as You Like You Can Customize the [Home] Screen as You Like The icons of each function are displayed on the [Home] screen. CJQ611 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 16: You Can Make Copies Using Various Functions
1. What You Can Do with This Machine You Can Make Copies Using Various Functions CJQ601 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, and page numbers. • You can reduce or enlarge the copy image. With the Auto Reduce / Enlarge function, the machine automatically detects the original size, and then selects an appropriate reproduction ratio based on the paper size you select.
Page 17: You Can Print Data Using Various Functions
You Can Print Data Using Various Functions You Can Print Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application.
Page 18: You Can Utilize Stored Documents
1. What You Can Do with This Machine You Can Utilize Stored Documents You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. With Web Image Monitor, you can use your computer to search for, view, print, delete, and send stored files via the network.
Page 19: You Can Connect Two Machines For Copying
You Can Connect Two Machines for Copying You Can Connect Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines simultaneously (Connect Copy).
Page 20: You Can Send And Receive Faxes Without Paper
1. What You Can Do with This Machine You Can Send and Receive Faxes without Paper Reception You can store and save received fax documents as electronic formats in the machine's hard disk without printing them. CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents).
Page 21 You Can Send and Receive Faxes without Paper CJQ605 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. •...
Page 22: You Can Send And Receive Faxes Using The Internet
1. What You Can Do with This Machine You Can Send and Receive Faxes Using the Internet xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx xxx@xxx.com xxx@xxx.com xxx.xxx.xxx.xxx xxx.xxx.xxx.xxx CJQ606 E-mail Transmission and Reception This machine converts scanned document images to e-mail format, and transmits and receives this data over the Internet.
Page 23 You Can Send and Receive Faxes Using the Internet • For details about how to transmit and receive documents over the Internet, see "Transmission" and "Reception", Fax...
Page 24: You Can Send And Receive Faxes By Using The Machine Without Fax Unit Installed
1. What You Can Do with This Machine You Can Send and Receive Faxes by Using the Machine without Fax Unit Installed You can send and receive faxes through a different machine's fax functions via a network (Remote Fax). CJQ612 •...
Page 25: You Can Use The Facsimile And The Scanner In A Network Environment
You Can Use the Facsimile and the Scanner in a Network Environment You Can Use the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). •...
Page 26: You Can Prevent Information Leakage (Security Functions)
1. What You Can Do with This Machine You Can Prevent Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
Page 27: You Can Monitor And Set The Machine Using A Computer
You Can Monitor and Set the Machine Using a Computer You Can Monitor and Set the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 28: You Can Prevent An Unauthorized Copy
1. What You Can Do with This Machine You Can Prevent an Unauthorized Copy You can print embedded pattern on paper to prevent them from being copied. CJQ613 • Using the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy, preventing confidential information from being copied.
Page 29: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components • Do not obstruct the ventilation holes by placing objects near them or leaning things against them. If the machine overheats, a fault might occur.
Page 30 2. Getting Started 5. Control panel See p.32 "Guide to the Names and Functions of the Machine's Control Panel". 6. Front cover Open to access the inside of the machine. 7. Paper trays (trays 1–3) Load paper here. Tray 1 is a tandem tray where paper on the left side automatically moves to the right when paper there has run out.
Page 31 Guide to Names and Functions of Components Rear and left view CJS104 1. Ventilation holes Prevent overheating.
Page 32: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options CJS105 1. Finisher SR4060 Sorts, stacks, and staples multiple sheets of paper. Consists of the following paper trays: • Finisher upper tray •...
Page 33 Guide to Functions of the Machine's Options 7. A3/11 × 17 tray unit You can load paper sizes up to A3 or 11 × 17 in Tray 1 using this unit. If you install the A3/11 × 17 tray unit on your machine, you cannot use it as a tandem tray. 8.
Page 34: Guide To The Names And Functions Of The Machine's Control Panel
2. Getting Started Guide to the Names and Functions of the Machine's Control Panel This illustration shows the control panel of the machine with options fully installed. CJS106 1. [Home] key Press to display the [Home] screen. For details, see p.35 "How to Use the [Home] Screen". 2.
Page 35 Guide to the Names and Functions of the Machine's Control Panel See "Changing the Default Functions of the Initial Screen", Convenient Functions 6. [Interrupt] key Press to make interrupt copies. See "Interrupt Copy", Copy/ Document Server 7. Main power indicator The main power indicator goes on when you turn on the main power switch.
Page 36 2. Getting Started 19. Data In indicator (facsimile and printer mode) Flashes when the machine is receiving print jobs or LAN-Fax documents from a computer. See Fax Print 20. Communicating indicator, Fax Received indicator, Confidential File indicator • Communicating indicator Lights continuously during data transmission and reception.
Page 37: How To Use The [Home] Screen
How to Use the [Home] Screen How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen.
Page 38: Adding Icons To The [Home] Screen
2. Getting Started 7. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see p.36 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon.
Page 39 How to Use the [Home] Screen Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings Log in to Web Image Monitor as an administrator. For details, see Security Guide Point to [Device Management], and then click [Device Home Management].
Page 40 2. Getting Started Press [Add Icon]. Press the [Program] tab. Make sure that [Copier Program] is selected. Select the program you want to add.
Page 41 How to Use the [Home] Screen Specify the position where [Blank] is displayed. Press [OK]. Press the [User Tools/Counter] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
Page 42: Registering Functions In A Program
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Facsimile: 100 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Original type, density, Special Original, paper tray, Store File (except for User Name and Password), Create Margin, Finishing, Cover/Slip Sheet, Edit / Stamp, Dup./Combine/Series,...
Page 43 Registering Functions in a Program Edit the copy settings so all functions you want to store in a program are selected. Press the [Program] key. CJU601 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK].
Page 44: Example Of Programs
2. Getting Started • When the paper tray you specified in a program is empty and if there is more than one paper tray with the same size paper in it, the paper tray prioritized under [Paper Tray Priority: Copier], [Paper Tray Priority: Facsimile], or [Paper Tray Priority: Printer] in the [Tray Paper Settings] tab will be selected first.
Page 45 Registering Functions in a Program Program name Program description Effect Stamping Specify [User Stamp] in [Edit / You can stamp the name of your corporate name Stamp]. company on copies of working or copy architectural drawings. Your company name needs to be pre- registered in the machine.
Page 46 2. Getting Started Program name Program description Effect Dividing file scan Specify [Divide] in [Original Feed You can scan a multiple page Type]. original as one file by splitting it into groups of a specified number of pages. High resolution Specify settings to save scanned Scanned documents maintain much scan...
Page 47: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. Turning off this switch makes the main power indicator on the right side of the control panel go off. When this is done, machine power is off. When the fax unit is installed, fax files in memory may be lost if you turn this switch off.
Page 48 2. Getting Started • Before unplugging the power cord plug, turn off the main power switch and make sure the main power switch indicator turns off. Not doing so may result in damage to the hard disk or memory, leading to malfunctions. •...
Page 49: When The Authentication Screen Is Displayed
When the Authentication Screen is Displayed When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
Page 50: Logging Out Using The Control Panel
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Page 51: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF. Be sure to lift the ADF by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
Page 52 2. Getting Started CJW113 1. Sensors Adjust the original guide to the original size. Set the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CJW114 1.
Page 53: Copy
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
Page 54: Auto Reduce / Enlarge
3. Copy Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
Page 55 Auto Reduce / Enlarge Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.
Page 56: Duplex Copying
3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
Page 57 Duplex Copying Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output.
Page 58: Combined Copying
3. Copy Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 59: One-Sided Combine
Combined Copying CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Page 60: Two-Sided Combine
3. Copy 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:].
Page 61 Combined Copying CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side.
Page 62 3. Copy Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. Select the number of originals to combine. Press [OK]. Select the paper size.
Page 63: Copying Onto Custom Size Paper From The Bypass Tray
Copying onto Custom Size Paper from the Bypass Tray Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 139.7–600.0 mm (5.50–23.62 inches) and a vertical length of 100.0–305.0 mm (3.94–12.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
Page 64: Finishing
3. Copy Finishing Staple Each copy set can be stapled together. CKN021 • You cannot use the bypass tray with this function. Original orientation and staple position Place all the originals in the ADF in the orientation in which they can be read normally. When placing the original on the exposure glass, keep the same orientation, but place the original facing downwards.
Page 65 Finishing Placing the original on Placing the original in the Staple position the exposure glass Left 2 Top 2 *2 *3 Center *1 The above tables show staple positioning. The orientation of the paper does not indicate orientation of delivery. *2 You cannot staple at this position when copying onto B4 JIS, 8 ×...
Page 66: Punch
3. Copy Select one of the staple positions. When you select a staple position, Sort is automatically selected. Press [OK]. Enter the number of copy sets with the number keys. Place the originals, and then press the [Start] key. Punch You can make punch holes in copies.
Page 67 Finishing When the paper that is loaded is the same size and orientation as the original, the relationship between the orientation in which you place the original and the punch hole positions is as follows. You can confirm the punch hole positions that can be selected on the screen that appears when [Finishing] is pressed.
Page 68: Fold
3. Copy Press [Finishing]. Press [Finisher]. Select one of the punch hole positions. Press [OK]. Enter the number of copy sets with the number keys. Place the originals, and then press the [Start] key. Fold Copies can be folded in the following ways: Z-fold, Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, and Gate Fold.
Page 69 Finishing CNP005 To use the Z-fold function, you must set the Z-fold support tray. For details about how to set the Z-fold support tray, see "When the Amount of Output Paper Is Less than the Stack Capacity", Troubleshooting • You cannot use Punch with this function. Original orientation and Z-fold position Place all the originals in the ADF in the orientation in which they can be read normally.
Page 70 3. Copy Press [Finishing]. Press [Fold]. Select the folding direction, and then press [OK]. Place the originals, and then press the [Start] key. Half Fold Applies a single, central fold to create two equal panels. CNP014...
Page 71 Finishing Press [Finishing]. Press [Fold]. Press [Half Fold]. Press [Change]. Select [Fold Orientation], [Print Side], and [Multi-sheet Fold]. Press [OK] twice. Place the originals, and then press the [Start] key. Letter Fold-out Applies two folds to create three equal panels (the first panel folding inward, the last panel folding outward).
Page 72 3. Copy CNP015 To fold multiple sheets with the Letter Fold-out function, you must install the Z-fold support tray for the multi-folding unit. For details about how to install the Z-fold support tray, see "When the Amount of Output Paper Is Less than the Stack Capacity", Troubleshooting Press [Finishing].
Page 73 Finishing Letter Fold-in Applies two folds to create three equal panels (outer panels folding inward). CNP016 Press [Finishing]. Press [Fold]. Press [Letter Fold-in]. Press [Change]. Select [Fold Orientation], [Open Orientation], [Print Side], and [Multi-sheet Fold]. Press [OK] twice. Place the originals, and then press the [Start] key.
Page 74 3. Copy Double Parallel Fold Applies two parallel folds to create four panels (center line main fold, double panel fold). CNP019 Press [Finishing]. Press [Fold]. Press [Dble. Parallel Fold]. Press [Change]. Select [Fold Orientation], [Open Orientation], and [Print Side]. Press [OK] twice. Place the originals, and then press the [Start] key.
Page 75 Finishing Gate Fold Applies three folds to create four equal panels (center line main fold, outer panels folding inward without overlap). CNP020 Press [Finishing]. Press [Fold]. Press [Gate Fold]. Press [Change]. Select [Fold Orientation] and [Print Side]. Press [OK] twice. Place the originals, and then press the [Start] key.
Page 76: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents from the Document Server screen. For details about the Document Server, see p.115 "Storing Data".
Page 77: Fax
4. Fax This chapter describes frequently used facsimile functions and operations. For the information not included in this chapter, see Fax on the supplied CD-ROM. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
Page 78 4. Fax Make sure [Immed. TX] is not highlighted. Place the original into the ADF. Make the scan settings such as scan size and resolution. Configure the transmission settings such as "TX Mode" as necessary. Specify a destination. You can enter the destination's number or address directly or select from the Address Book by pressing the destination key.
Page 79: Registering A Fax Destination
Basic Procedure for Transmissions (Memory Transmission) If you send documents to Internet Fax or e-mail destinations or enable the "E-mail TX Results" function, specify a sender. Press the [Start] key. Registering a Fax Destination Press the [User Tools/Counter] key. Press [Address Book Mangmnt]. Check that [Program / Change] is selected.
Page 80: Deleting A Fax Destination
4. Fax Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "SUB Code", "SEP Code", and "International TX Mode". Press [OK]. Press [Exit]. Press the [User Tools/Counter] key. Deleting a Fax Destination •...
Page 81 Basic Procedure for Transmissions (Memory Transmission) Press [Delete All], and then press [OK]. Press [OK]. Press [Exit]. Press the [User Tools/Counter] key.
Page 82: Transmitting While Checking Connection To Destination (Immediate Transmission)
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
Page 83 Transmitting while Checking Connection to Destination (Immediate Transmission) Specify a destination. If you make a mistake, press the [Clear] key, and then enter again. Press the [Start] key.
Page 84: Canceling A Transmission
4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the [Start] key. Press the [Reset] key. CJN023 Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Page 85: Canceling A Transmission After The Original Is Scanned
Canceling a Transmission Press [Cancel Scanning] or [Cancel TX]. Depending on the transmission mode and function you use, either [Cancel Scanning] or [Cancel TX] is displayed. Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned. You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit.
Page 86: Sending At A Specific Time (Send Later)
4. Fax Sending at a Specific Time (Send Later) Using this function, you can instruct the machine to delay transmission of your fax document until a specified later time. This allows you to take advantage of off-peak telephone charges without having to be by the machine at the time.
Page 87: Storing A Document
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
Page 88: Sending Stored Documents
4. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
Page 89 Storing a Document Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...
Page 90: Printing The Journal Manually
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: "All", "Print per File No.", or "Print per User". Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
Page 91: Print
5. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 92: Displaying The Printer Driver Properties
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 93: Standard Printing
Standard Printing Standard Printing • The default setting is duplex printing. If you want to print on only one side, select [Off] for the duplex setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 94: Locked Print
5. Print Locked Print Sending a Locked Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 95 Locked Print Press the [Print Jobs] tab. Press [Locked Print Job]. Select the files you want to print. You can select all the Locked Print files at once by pressing [Select All Jobs] after selecting a file. Press [Print]. Enter the password using the number keys, and then press [OK]. To change the print settings of the document, press [Detailed Settings].
Page 96: Hold Print
5. Print Hold Print Sending a Hold Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 97 Hold Print Press the [Print Jobs] tab. Press [Hold Print Job]. Select the files you want to print. You can select all the Hold Print files at once by pressing [Select All Jobs] after selecting a file. Press [Print]. To change the print settings of the document, press [Detailed Settings]. Enter the number of copies using the number keys if necessary, and then press [Print].
Page 98: Stored Print
5. Print Stored Print Sending a Stored Print File Click the WordPad menu button in the upper left corner of the window, and then click [Print]. In the "Select Printer" list, select the printer you want to use. Click [Preferences]. In the "Job Type:"...
Page 99: Printing A Stored Print File Using The Control Panel
Stored Print Printing a Stored Print File Using the Control Panel • The stored documents are not deleted even after the printing has been completed. For the procedure to delete the documents, see "Deleting Stored Print files", Print Press the [Home] key on the top left of the control panel, and press the [Printer] icon on the [Home] screen.
Page 100 5. Print...
Page 101: Scan
6. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 102: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
6. Scan If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. •...
Page 103 Basic Procedure When Using Scan to Folder Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example.
Page 104: Registering An Smb Folder
6. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in step 2, and then click [Properties]. On the [Security] tab, select [Edit...].
Page 105 Basic Procedure When Using Scan to Folder • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title.
Page 106 6. Scan Press [Exit]. If the connection test fails, check the settings, and then try again. Press [OK]. Press [Exit]. Press the [User Tools/Counter] key. Locating the SMB folder manually Press [Change] under "Path". Enter the path where the folder is located. For example: if the name of the destination computer is "User", and the folder name is "Share", the path will be \\User\Share.
Page 107: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK]. Deleting an SMB Registered Folder Press the [User Tools/Counter] key. Press [Address Book Mangmnt]. Check that [Program / Change] is selected.
Page 108: Entering The Path To The Destination Manually
6. Scan Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
Page 109: Basic Procedure For Sending Scan Files By E-Mail
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the top left of the control panel, and press the [Scanner] icon on the [Home] screen. CJS113 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.
Page 110: Registering An E-Mail Destination
6. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Colour: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. •...
Page 111: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail You can select [Frequent] and one more key for each title. Press [E-mail]. Press [Change] under "E-mail Address". Enter the e-mail address. Press [OK]. Select [E-mail / Internet Fax Destination] or [Internet Fax Destination Only]. If [E-mail / Internet Fax Destination] is specified, registered e-mail addresses appear in both the internet fax address display and E-mail address display on the fax function screen, and in the address display on the scanner function screen.
Page 112: Entering An E-Mail Address Manually
6. Scan Press [Address Book Mangmnt]. Check that [Program / Change] is selected. Select the name whose e-mail address you want to delete. Press the name key, or enter the registered number using the number keys. You can search by the registered name, user code, fax number, folder name, e-mail address, or IP-Fax destination.
Page 113: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.
Page 114: Checking A Stored File Selected From The List
6. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...
Page 115: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a removable memory device.
Page 116: Specifying Scan Settings
6. Scan Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 117: Document Server
7. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 118 7. Document Server Press the [Home] key on the top left of the control panel, and press the [Document Server] icon on the [Home] screen. CJS113 Press [To Scanning Screen]. Press [User Name]. Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book.
Page 119: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Finisher], [Fold]) • [Cover/Slip Sheet] ([Front Cover], [Back Cover], [Designate/Chapter], [Slip Sheet]) •...
Page 120 7. Document Server...
Page 121: Web Image Monitor
8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 122 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 123: Viewing Received Fax Documents Using Web Image Monitor
Viewing Received Fax Documents Using Web Image Monitor Viewing Received Fax Documents Using Web Image Monitor Start Web Image Monitor. Click [Fax Received File] on the [Print Job/Stored File] menu in the left pane. If you have programmed a user code for the stored reception file, enter the code, and then press [OK].
Page 124 8. Web Image Monitor...
Page 125: Adding Paper And Toner
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper into Tray 1 • When paper loaded in the right side of tray 1 runs out, paper on the left is automatically shifted to the right.
Page 126 9. Adding Paper and Toner CJW106 • Left half of the tray pulled out CJW107 Carefully push the paper tray fully in. • You can load paper even if tray 1 is in use. It is okay to pull out the left half of the tray while tray 1 is in use.
Page 127: Loading Paper Into The A3/11 × 17 Tray Unit
Loading Paper into the A3/11 × 17 Tray Unit Loading Paper into the A3/11 × 17 Tray Unit • (mainly Europe and Asia) A3/11 × 17 tray unit can hold A3 paper only. If you want to print on A4 , B4 JIS , 11 ×...
Page 128: Loading Paper Into Trays 2 And 3
9. Adding Paper and Toner Loading Paper into Trays 2 and 3 In the following example procedure, paper is loaded into tray 2. • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place.
Page 129: Loading Tab Stock Into Trays 2 And 3
Loading Paper into Trays 2 and 3 Loading Tab Stock into Trays 2 and 3 • When loading tab stock, always use the tab sheet holder. CJW101 • Load tab stock so that the side with the tab faces the tab sheet holder. •...
Page 130: Loading Paper Into The Bypass Tray
9. Adding Paper and Toner Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Load only as much paper as can be held between the paper guides on the bypass tray.
Page 131 Loading Paper into the Bypass Tray • Certain types of paper might not be detected properly when placed on the bypass tray. If this happens, remove the paper and place it on the bypass tray again. • Pull the extender out when loading A4 , 8 ×...
Page 132: Settings To Use The Bypass Tray Under The Printer Function
9. Adding Paper and Toner Settings to Use the Bypass Tray under the Printer Function • If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings.
Page 133 Loading Paper into the Bypass Tray Press [OK]. Press the [User Tools/Counter] key. • When loading thick paper or OHP transparencies, specify the paper size and the paper type. Setting custom size paper using the control panel Press the [User Tools/Counter] key. CJS039 Press [Tray Paper Settings].
Page 134 9. Adding Paper and Toner Press the [User Tools/Counter] key. CJS039 Press [Tray Paper Settings]. Press [ Next]. Press [Paper Type: Bypass Tray]. Select the proper items, according to the paper type you want to set. • Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies. •...
Page 135: Loading Paper Into The Large Capacity Tray
Loading Paper into the Large Capacity Tray Loading Paper into the Large Capacity Tray • (mainly Europe and Asia) The LCT can hold A4 paper only. If you want to print on 8 × 11 or B5 JIS from the LCT, contact your service representative.
Page 136 9. Adding Paper and Toner CJW110 Load paper by repeating steps 2 and 3. Close the top cover of the LCT.
Page 137: Recommended Paper Sizes And Types
Recommended Paper Sizes and Types Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use damp or curled paper, a staple clogging or paper jam may occur. • Do not use paper designed for inkjet printers, as these may stick to the fusing unit and cause a misfeed.
Page 138 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–128 g/m (14–34 lb. Bond) 1,000 sheets Plain Paper–Thick Paper 1 , B4 JIS , 11 × 17 × 14 , 8 × 11 A3 , A4 , B4 JIS , ×...
Page 139 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52–169 g/m (14 lb. Bond–90 lb. 550 sheets Index) Plain Paper–Thick Paper 1 Vertical: 139.7–297.0 mm Horizontal: 139.7–432.0 Vertical: 5.50–11.69 inches Horizontal: 5.50–17.00 inches Tab Stock A4 , 8 ×...
Page 140 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52–216 g/m (14 lb. Bond–80 lb. 550 sheets Cover) Plain Paper–Thick Paper 2 Vertical: 139.7–297.0 mm Horizontal: 180.0–432.0 Vertical: 5.50–11.69 inches Horizontal: 7.09–17.00 inches Tab Stock A4 , 8 ×...
Page 141 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52–216 g/m (14 lb. Bond–80 lb. • Plain Paper–Middle Cover) Thick: 100 sheets A6 , B4 JIS , B5 JIS Plain Paper–Thick Paper 2 , B6 JIS , •...
Page 142 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity OHP transparencies • When no finisher is 50 sheets installed × 11 • When a finisher is installed Translucent paper A3 , A4 , B4 JIS , 50 sheets B5 JIS Label paper (adhesive labels)
Page 143 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52–216 g/m (14 lb. Bond–80 lb. • Plain Paper–Middle Cover) Thick: 100 sheets , A5 , A6 , B4 Plain Paper–Thick Paper 2 JIS , B5 JIS , B6 JIS , •...
Page 144 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity OHP transparencies • When no finisher is 50 sheets installed × 11 • When a finisher is installed Translucent paper A3 , A4 , B4 JIS , 50 sheets B5 JIS Label paper (adhesive labels)
Page 145 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52–128 g/m (14–34 lb. Bond) 4,000 sheets Plain Paper–Thick Paper 1 B5 JIS , 8 × 11 A4 , B5 JIS *1 To load paper any of the sizes specified above, contact your service representative. Extension unit Paper type and weight Paper size...
Page 146 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity 64–216 g/m (17 lb. Bond–80 lb. 200 sheets Cover) Plain Paper–Thick Paper 2 11 × 17 , 8 × 11 × 13 , 8 × 13 × 13 , 8 × 10 , ×...
Page 147 Recommended Paper Sizes and Types • When copying or printing onto letterhead paper, the paper placing orientation is different depending on which function you are using. See "Loading Orientation-Fixed Paper or Two-Sided Paper", Paper Specifications and Adding Paper • When using the sort function or duplex function, the copy/print speed is slower than usual. •...
Page 148: Thick Paper
9. Adding Paper and Toner Thick Paper This section gives you various details about and recommendations concerning thick paper. When loading thick paper of 157–169 g/m (42 lb. Bond–90 lb. Index) in trays 1 and 2, 157–216 (42 lb. Bond–80 lb. Cover) in tray 3 or bypass tray, follow the recommendations below to prevent misfeeds and loss of image quality.
Page 149: Adding Toner
Adding Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 150: Sending Faxes Or Scanned Documents When Toner Has Run Out
9. Adding Paper and Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...
Page 151: Disposing Of Used Toner
Adding Toner • If number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200, communication is not possible. Make sure the machine is in facsimile or scanner mode. Press [Exit], and then perform transmission operation. The error message disappears.
Page 152 9. Adding Paper and Toner...
Page 153: 10. Troubleshooting
10. Troubleshooting This chapter describes basic troubleshooting procedures. Indicators This section describes the indicators displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Indicator Status : Paper Misfeed indicator Appears when a paper misfeed occurs. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting : Original Misfeed indicator...
Page 154 10. Troubleshooting Indicator Status : Open Cover indicator Appears when one or more covers of the machine are open.
Page 155: When An Indicator For The [Check Status] Key Is Lit
When an Indicator for the [Check Status] Key Is Lit When an Indicator for the [Check Status] Key Is Lit If an indicator for the [Check Status] key lights up, press the [Check Status] key to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen CNM024 1.
Page 156 10. Troubleshooting The following table explains problems that cause the indicator to light. Problem Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.
Page 157: Panel Tone
Panel Tone Panel Tone The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep Panel/screen input A control panel or screen key was accepted.
Page 158: When You Have Problems Operating The Machine
10. Troubleshooting When You Have Problems Operating the Machine This section describes common problems and messages. If other messages appear, follow the instructions displayed. Problem Causes Solutions The [Facsimile] or [Scanner] Functions other than the Wait a little longer. icon does not appear on the copier function are not yet [Home] screen even though ready.
Page 159 When You Have Problems Operating the Machine Problem Causes Solutions Nothing happens when the The main power switch is Turn on the main power switch. [Check Status] key or the turned off. [Energy Saver] key is pressed. "Please wait." appears. This message appears when Wait for a while.
Page 160 10. Troubleshooting Problem Causes Solutions "Authentication has failed." The entered login user name For details about the correct login user appears. or login password is not name and login password, see correct. Security Guide "Authentication has failed." The machine cannot perform For details about authentication, see appears.
Page 161 When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. Paper of undetectable size • Remove misfed paper. For details has been loaded. about removing jammed paper, see "Removing Jammed Paper", Troubleshooting • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
Page 162 10. Troubleshooting Problem Causes Solutions Cannot print in duplex You have selected a paper Change the setting for "Apply Duplex" mode. tray that is not set for duplex in [System Settings] to enable duplex printing. printing for the paper tray. For details about setting the "Apply Duplex", see "Tray Paper Settings", Connecting the Machine/ System Settings...
Page 163 When You Have Problems Operating the Machine Problem Causes Solutions "Shutting down... Please The shut down procedure Follow the message that appears and wait. Main power will be has begun because the main wait until the machine has shut down. turned off automatically.
Page 164 10. Troubleshooting • Using curled paper often causes misfeeds, soiled paper edges, or slipped positions while performing staple or stack printing. When using curled paper, take the stiffness out of the paper with your hands to straighten out the curl, or load the paper up side down. Also, lay paper on a flat surface to prevent paper from curling, and do not lean it against the wall.
Page 165: When Messages Are Displayed On The Control Panel
When Messages Are Displayed on the Control Panel When Messages Are Displayed on the Control Panel Messages Displayed When Using the Copy/Document Server Function This section describes the machine's main messages. If other messages appear, follow their instructions. • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper.
Page 166 10. Troubleshooting Message Causes Solutions "Cannot punch this paper The Punch function cannot For details about paper, see size." be used with paper size "Specifications for Punch Unit (Finisher selected. SR4060, Booklet Finisher SR4070)" or "Specifications for Punch Unit (Finisher SR4080)", Maintenance and Specifications "Cannot staple paper of this...
Page 167 When Messages Are Displayed on the Control Panel Message Causes Solutions "Magazine or Booklet mode You selected the Make sure originals for the is not available due to mixed "Magazine" or "Booklet" "Magazine" or "Booklet" function are image mode." function for originals scanned using the same function.
Page 168 10. Troubleshooting Message Causes Solutions "Rotate Sort is not available A size of paper for which Select a proper paper size. For details with this paper size." Rotate Sort is not available is about paper, see "Sort", Copy/ selected. Document Server "Stapling capacity The number of sheets per set Check the stapler capacity.
Page 169 When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot print from the sub- The sub-machine's User Press the [User Tools/Counter] key to machine. Check the status of Tools menu is open. close the User Tools menu. the sub-machine." "Cannot print from the sub- The sub-machine has Continue copying using the main...
Page 170: Messages Displayed When Using The Facsimile Function
10. Troubleshooting When the memory becomes full while using the copy/document server function Message Causes Solutions "Memory is full. nn originals The scanned originals Press [Print] to copy scanned originals have been scanned. Press exceed the number of pages and cancel the scanning data. Press [Print] to copy scanned that can be stored in [Clear Memory] to cancel the scanning...
Page 171 When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot detect original The machine failed to detect On the control panel, under [Scan size. Select scan size." the size of the original. Size], specify the scan area in [Scan Settings], and then resend the document.
Page 172 10. Troubleshooting Message Causes Solutions "Check whether there are Cannot access SIP server. • Check that the correct SIP Server any network problems." IP Address is listed in [SIP Settings] of [Facsimile Features]. [13-18] For details about SIP Settings, see "Initial Settings", Fax •...
Page 173 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are The DNS server, SMTP • Check that the following settings any network problems." server, or folder specified for in [System Settings] are listed transfer to was not found, or correctly.
Page 174 10. Troubleshooting Message Causes Solutions "Check whether there are E-mail transmission was • Check that User Name and any network problems." refused by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
Page 175 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings].
Page 176 10. Troubleshooting Message Causes Solutions "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
Page 177 When Messages Are Displayed on the Control Panel Message Causes Solutions "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in remote machine.
Page 178 10. Troubleshooting Message Causes Solutions "Exceeded time limit for A network error has occurred • Try the operation again. If the LDAP server search. Check and connection has failed. message is still shown, the the server status." network may be busy. •...
Page 179 When Messages Are Displayed on the Control Panel Message Causes Solutions "Original(s) is being A function of the machine Before sending a file by fax, cancel the scanned for a different other than the Facsimile job in progress. For example, press function."...
Page 180 10. Troubleshooting Message Causes Solutions "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax "The selected file(s) You tried to delete a...
Page 181 When Messages Are Displayed on the Control Panel Message Causes Solutions "Connection with the A network error occurred • Check that the remote machine remote machine has failed. while using the remote fax supports the remote fax function. Check the remote machine function.
Page 182 10. Troubleshooting Message Causes Solutions "Remote fax is not available The remote fax function does When using the remote fax function, because [User Code not support User Code disable User Code Authentication. For Authentication] is active." Authentication. details about user code authentication, see Security Guide "Transfer error has occured.
Page 183 When Messages Are Displayed on the Control Panel Message Causes Solutions "Transmission cannot be The device certificate (S/ A new device certificate (S/MIME) performed because the MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see Security Guide...
Page 184 10. Troubleshooting Message Causes Solutions "E-mail TX Result cannot be The user certificate For details about the user certificate set because the specified (destination certificate) has (destination certificate), see Security destination's certificate is expired. Guide not currently valid." "The program contains a There is no user certificate For details about the user certificate destination(s) that does not...
Page 185 When Messages Are Displayed on the Control Panel Message Causes Solutions "XXX cannot be recalled There is no device certificate For details about the device certificate because there is a problem (S/MIME), or the certificate (S/MIME), see Security Guide with the device certificate is invalid.
Page 186: Messages Displayed When Using The Printer Function
10. Troubleshooting • If "Check whether there are any network problems." appears, the machine is not correctly connected to the network or the settings of the machine are not correct. If you do not need to connect to a network, you can specify the setting so this message is not displayed, and then the [Check Status] key no longer lights.
Page 187 When Messages Are Displayed on the Control Panel Message Status "Offline" The machine is offline. "Please wait." This message might appear for a second or two while the machine is preparing, performing initial adjustments, or adding toner. Wait a while. "Printing..."...
Page 188 10. Troubleshooting Message Causes Solutions "Cannot connect with the • The Bluetooth interface Turn off the main power switch, and Bluetooth interface. Check unit was installed while then confirm that the Bluetooth the Bluetooth interface." the machine was turned interface unit was installed correctly. And then, turn on the main power switch again.
Page 189 When Messages Are Displayed on the Control Panel Message Causes Solutions "Hardware Problem: • The Bluetooth interface Turn off the main power switch, and Wireless Card" unit was connected then confirm the Bluetooth interface unit while the machine was is inserted correctly. And then, turn on (A "wireless LAN board"...
Page 190 10. Troubleshooting Message Causes Solutions "Problem: Printer Font Error" An error has occurred in the Contact your service representative. font settings. "Problems with the wireless The machine has detected a Check that the Bluetooth unit is installed card. Please call service." Bluetooth failure, or it could properly, or contact your service not detect a Bluetooth unit.
Page 191 When Messages Are Displayed on the Control Panel Messages during Direct print from a removable memory device Message Causes Solutions "Cannot display files from The memory device used For details about the recommended the selected memory cannot be recognized. memory devices for the Direct printing device."...
Page 192: Other Messages
10. Troubleshooting Other messages This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports. Message Causes Solutions "84: Error" There is no work area • In [Printer Features], under available for image [System], set [Memory Usage] to processing.
Page 193 When Messages Are Displayed on the Control Panel Message Causes Solutions "An error occurred while You tried to store a file in the On the printer driver, select a job type processing an Unauthorized Document Server when the other than [Document Server] in the Copy Prevention job.
Page 194 10. Troubleshooting Message Causes Solutions "Collate has been Collate was canceled. Turn off the main power switch, and cancelled." then back on again. If the message appears again, contact your service representative. "Command Error" An RPCS command error Check using the following procedure: occurred.
Page 195 When Messages Are Displayed on the Control Panel Message Causes Solutions "Duplex has been Duplex printing was • Select the proper paper size for cancelled." canceled. the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications •...
Page 196 10. Troubleshooting Message Causes Solutions "Exceeded max. number of The maximum page Delete some of the files stored in the pages of Document Server. capacity of the Document Document Server or reduce the number Cannot store." Server was exceeded. of pages that you want to send. "Exceeded max.
Page 197 When Messages Are Displayed on the Control Panel Message Causes Solutions "HDD is full." The hard disk became full Delete unneeded files stored in the while printing a Sample machine. Print, Locked Print, Hold Alternatively, reduce the data size of Print, or Stored Print file.
Page 198 10. Troubleshooting Message Causes Solutions "Insufficient Memory" A memory allocation error In [Printer Features], under [System], occurred. set [Memory Usage] to [Font Priority]. PCL 5e Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help.
Page 199 When Messages Are Displayed on the Control Panel Message Causes Solutions "Output tray has been The output tray was Specify the proper output tray. changed." changed because the paper size of the specified output tray is limited. "Print overrun." Images were discarded In [Printer Features], under [System], while printing.
Page 200 10. Troubleshooting Message Causes Solutions "Sending data failed." The machine received a Check if the computer is working command to stop correctly. transmission from the printer driver. "Staple has been cancelled." Stapling printing was Check the paper orientation, paper canceled. quantity, print orientation, and staple position.
Page 201: Messages Displayed When Using The Scanner Function
When Messages Are Displayed on the Control Panel Message Causes Solutions "You do not have a privilege The logged in user does not For details about how to set to use this function. This have the privileges to permissions, see Security Guide operation has been register programs or change cancelled."...
Page 202 10. Troubleshooting Message Causes Solutions "Cannot communicate with WSD (Device) protocol or For details about how to enable or PC. Contact the WSD (Scanner) protocol is disable the WSD protocol, see Security administrator." disabled. Guide "Cannot detect original size. The original placed on the •...
Page 203 When Messages Are Displayed on the Control Panel Message Causes Solutions "Cannot start scanning The [Take no action] setting Open scanner properties, click the because communication was has been selected on the [Events] tab, and then select [Start this failed." client computer, forcing the program] as the computer's response client computer to remain...
Page 204 10. Troubleshooting Message Causes Solutions "Captured file exceeded The maximum number of Reduce the number of pages in the max. number of pages per pages per file has been transmitted file, and then resend the file. Cannot send the exceeded. file.
Page 205 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. E-mail size. The file size per page has Change the facsimile features settings Sending E-mail has been reached the maximum e- as follows: cancelled. Check [Max. E- mail size specified in •...
Page 206 10. Troubleshooting Message Causes Solutions "Exceeded max. number of The maximum enterable Check the maximum number of alphanumeric characters." number of alphanumeric characters which can be entered, and characters has been then enter it again. For details about exceeded. the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage / Delivery Function", Scan...
Page 207 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. page The scan could not be Reduce the number of documents to be capacity per file. Press completed because the written to the memory device, and then [Write] to write the scanned maximum number of pages try again.
Page 208 10. Troubleshooting Message Causes Solutions "Memory is full. Do you Because there is not enough Specify whether to use the data or not. want to store scanned file?" free hard disk space in the machine for storing in the Document Server, only some of the pages could be scanned.
Page 209 When Messages Are Displayed on the Control Panel Message Causes Solutions "Original(s) is being A function of the machine Cancel the job that is being processed. scanned for a different other than the Scanner For example, press [Exit], and then function."...
Page 210 10. Troubleshooting Message Causes Solutions "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. Password cannot be password of a file whose cleared) or the DeskTopBinder setting, changed." status is "Waiting..." or that is and then change the password. being edited with DeskTopBinder.
Page 211 When Messages Are Displayed on the Control Panel Message Causes Solutions "The entered file name The file name contains a Check the file name specified at the contains invalid character(s). character that cannot be time of scanning. The file name Enter the file name again used.
Page 212 10. Troubleshooting Message Causes Solutions "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine. •...
Page 213 When Messages Are Displayed on the Control Panel Message Causes Solutions "Exceeded max. data The data being scanned is Reduce the resolution or [Specify Size] capacity." too large for the scale ratio value, and then try to scan the original specified in [Specify Size].
Page 214 10. Troubleshooting Message Causes Solutions "XXX cannot be YYY The device certificate (PDF A new device certificate (PDF with because the PDF Digital with digital signature) has digital signature) must be installed. For Signature's device certificate expired. details about how to install a device is not currently valid."...
Page 215 When Messages Are Displayed on the Control Panel Message Causes Solutions "Transmission cannot be The device certificate (S/ A new device certificate (S/MIME) performed because the MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see Security Guide...
Page 216: When Messages Are Displayed On Your Computer Screen
10. Troubleshooting When Messages Are Displayed on Your Computer Screen Messages Displayed When Using the Scanner Function This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver. If a message not described here appears, act according to the message.
Page 217 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Cannot detect the paper The set original was • Place the original correctly. size of the original. Specify misaligned. • Specify the scan size. the scanning size." • When placing an original directly on the exposure glass, the lifting/ lowering action of the ADF triggers the automatic original...
Page 218 10. Troubleshooting Message Causes Solutions "Clear Misfeed(s) in ADF." A paper misfeed has • Remove jammed originals, and occurred inside the ADF. then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting • When a misfeed occurs, replace the jammed originals.
Page 219 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help.
Page 220 10. Troubleshooting Message Causes Solutions "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner reconnect. function is being used such • Cancel the job that is being as the Copier function.
Page 221 When Messages Are Displayed on Your Computer Screen Message Causes Solutions "Scanner is not available. The machine is not • Check whether the machine is Check the scanner connected to the network connected to the network connection status." correctly. correctly. •...
Page 222 10. Troubleshooting...
Page 223: 11. Appendix
The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ricoh Company, Ltd. is under license. Microsoft, Windows, Windows Server, and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Page 224 11. Appendix ® ® Microsoft Windows Server 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: ® ® Microsoft Windows Server 2008 Standard ® ® Microsoft Windows Server 2008 Enterprise • The product names of Windows Server 2008 R2 are as follows: ®...
Page 225: Index
INDEX 2 Sided Print............. E-mail address........108, 109, 110 E-mail destination....... 108, 109, 110 Energy Saver key..........A3/11 × 17 tray unit........31, 125 Enter key..............Address book 11, 77, 78, 102, 104, 105, 108, 109 Error message. 163, 168, 184, 185, 190, 199, 214 ADF..............
Page 226 Paper size............ 130, 135 Paper thickness............ Journal..............Paper tray............... Paper type............Paper weight............LAN-Fax............. 9, 18 Paperless Fax............. 9, 18 Large capacity tray........7, 30, 133 Placing originals............ LCT............. 7, 30, 133 Preventing information leakage......Letter Fold-in............Printer..............Letter Fold-out............Printer Bypass Paper Size......
Page 227 Start key..............Status message............ Stop key..............Stored Print..........15, 96, 97 Storing a document..........Storing data............Storing received documents......... Storing scan files..........Symbols..............Tab stock.............. Thick paper..........131, 146 Toner........... 147, 148, 149 Trademark............Tray 1..............Tray 2..............Tray 3..............Turning off the power..........
Page 228 MEMO...
Page 229 MEMO...
Page 230 MEMO D133...
Page 232 D133-7202...

Ricoh Aficio MP 6002 User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Fax

5 Print

6 Scan

7 Document Server

8 Web Image Monitor

9 Adding Paper and Toner

10 Troubleshooting

11 Appendix

Quick Links

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Summary of Contents for Ricoh Aficio MP 6002

Table of Contents