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I
R
C
NFRARED/
ADIANT
OMPACT
T
ROUBLESHOOTING
ADJUSTMENTS AND SERVICE WORK MAY BE PERFORMED ONLY BY A QUALIFIED TECHNICIAN WHO IS
EXPERIENCED IN, AND KNOWLEDGEABLE WITH, THE OPERATION OF COMMERCIAL COOKING EQUIPMENT.
HOWEVER, TO ASSURE YOUR CONFIDENCE, CONTACT YOUR AUTHORIZED SERVICE AGENCY FOR RELIABLE
SERVICE, DEPENDABLE ADVICE OR OTHER ASSISTANCE, AND FOR GENUINE FACTORY PARTS.
Warranty will be void and the manufacturer is relieved of all liability if service work is performed by other than a qualified
technician, or if other than genuine Southbend replacement parts are installed.
Replacement parts (including parts not listed in this manual) may be ordered either through a Southbend Authorized Parts
Distributor or a Southbend Authorized Service Agency.
When ordering parts, please supply the Model Number, Serial Number, Part Number, and Part Description.
In case of problems in operation at initial installation, check type of gas and manifold pressure and compare with
information listed on the serial plate.
T
ROUBLESHOOTING
The following table lists the possible causes of oven-related problems that may occur
Problem
- Not enough heat
- Too much heat
- Burner flame fluttering or has excessive blue haze
- Burner flame popping (infrared)
- Slow (or no) burner ignition
- Pilot outage
OWNER'S MANUAL 1186527 REV 6 (8/14)
B
ROILER
WARNING
NOTICE
Look for - 1
- Low pressure in gas supply
- Restriction in gas piping and/or valves
- Misalignment of burner orifice tube
- Clogged burner orifice
- Incorrect burner orifice
- Incorrect orifice.
- Defective or incorrectly set pressure regulator.
- Obstruction of combustion-air intake on rear of broiler
- Exhaust gases blocked by objects sitting on top of broiler
- Low pressure in gas supply
- Misalignment of orifice tube
- Cracked or loose ceramic.
- Pilot flame out of adjustment
- Pilot alignment out of adjustment
- Thermocouple not in pilot flame (for units with the flame-failure option)
- Pilot flame out of adjustment
- Draft condition
- Pilot orifice clogged
- Incorrect pilot orifice
- Thermocouple not in pilot flame (for units with the flame-failure option)
T
ROUBLESHOOTING
PAGE 17 OF 21
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