POLYCOM
400, 410 & 411
BUSINESS
MEDIA PHONE
> QUICK USER GUIDE
> GET TO KNOW YOUR PHONE
Soft Keys: These appear as they are needed. For example, if you are in a conference
Tap to select and highlight screen items. To scroll, touch
call, the soft keys display functions related to the conference function.
the screen, and swipe your finger up, down, right, or left.
Line Keys: Located to the left and right of the phone screen, the line keys indicate the
To go back to a previous screen, tap Back.
status of your lines and associated activity.
Your phone has four main Views: Home, Calls, Active
> HOME VIEW
Call, and Lines View (the default).
Home View displays icons that can select to access phone functions.
To change Views:
For Home View, press
+ From Home View, press
From Home View, press
Calls, or Active Call View.
> PLACING CALLS
To switch between Lines View and either Calls or
Enter the phone number FIRST, then press Dial, pick up the handset,
Active Call View, swipe the screen.
or press
or
or
Home View displays icons you can tap to access phone
Tip: Returning to Your Calls
Tip: Returning to Your Calls
> ANSWERING CALLS
functions.
To answer with the speakerphone, press
handset, pick up the handset. To answer with a headset, press
call while on an active call, press Answer. The current call will automatically be placed
on hold.
> VOICEMAIL
An envelope,
Touch and hold
hold
You will also see the voicemail indicator light blinking in the upper right.
From Home View, tap the phone Line to display your
Tap the designated VM button
phone Lines and Favorites—contacts you can dial by
tapping their name. To go back, tap Close.
>
CALL HOLD AND RESUME
During a call, tap the Hold soft key. Press the Resume soft key to resume the call.
VVX
®
If a phone Line has only one call—and it's active—you
can access Active Call View.
.
.
.
.
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap
To use the onscreen keyboard, tap
.
to display either Lines, Calls or Active Call View.
To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, tap Encoding or Mode. When
using the dialpad keys, use the 1, *, 0, and # keys.
.
or
.
.
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Active Call or Calls View again.
, adjacent to a Line key, indicates that you have voicemail.
to display fewer icons. Touch and
or swipe the screen to display more icons.
®
If a phone Line has only one call—and it's active—you
can access Active Call View.
Use the onscreen keyboard or the dialpad keys to enter
information. To backspace, tap
To use the onscreen keyboard, tap
to display either Lines,
To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, tap Encoding or Mode. When
using the dialpad keys, use the 1, *, 0, and # keys.
Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
or tap Answer. To answer with the
or
calls. During a call, you can change modes by picking up
the handset, or by pressing
Tip: Returning to Your Calls
If you navigate away from your call(s), tap
to see Active Call or Calls View again.
and follow prompts.
Lines View displays phone Lines, Favorites, an
.
.
.
.
If your phone is idle, you can:
Tap the phone Line to access the Dialer.
Swipe to switch between Lines View and th
(if applicable).
Calls View displays a list of all your calls.
.
. To answer a new
or
.
Call color indicates status:
Dark green Active call.
Dark blue Incoming and held calls.
Bright green Active call is highlighted.
Bright blue Incoming or held call is highlig
Tap a call to highlight it. The soft keys apply to
highlighted call.
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