VeriFone UX 301 User Manual
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Also See for UX 301:
- Installation manual (42 pages) ,
- Quick reference manual (17 pages) ,
- Setup and user manual (49 pages)
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Summary of Contents for VeriFone UX 301
- Page 1 Public | External UX User Manual | Version 1.2 | July 24, 2017 UX External User Manual Verifone, Inc. 100 Eureka Park, Ashford, Kent, TN25 4AZ...
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Page 2: Revision History
Public | External UX User Manual | Version 1.2 | July 24, 2017 REVISION HISTORY Version Author Date Changes 09/06/2017 First Release 19/06/2017 Removed Internal references 24/07/2017 Updated, terminal number and power supply UX User Manual... -
Page 3: Table Of Contents
CONTENTS ..................... 3 1. INTRODUCTION ................. 4 2. GET TO KNOW THE UX SUITE OF DEVICES ........5 2.1 UX 301 – FRONT ....................5 2.2 UX 301 – REAR ....................5 2.3 UX 100 – FRONT ....................6 2.4 UX 100 – REAR ....................6 2.5 UX 401 –... -
Page 4: Introduction
This guide is the primary source of the information for setting up, installing and screen messages that will be seen during transaction processing on the Verifone UX 301, UX 100 and UX 401 payment device, when used in conjunction with the PAYWare Ocius Gateway. -
Page 5: Get To Know The Ux Suite Of Devices
This section will allow the operator to understand the various aspects of the devices that make up the UX suite. The suite of devices is the UX 301 (card reader), the UX 100 (pin pad) and the UX 401 (contactless reader). -
Page 6: Ux 100 - Front
Public | External UX User Manual | Version 1.2 | July 24, 2017 2.3 UX 100 – FRONT Mounting stud holes Cardholder display Keypad Anti-Removal Switches 2.4 UX 100 – REAR USB Connector Port (C) Terminal Serial Number UX User Manual... -
Page 7: Ux 401 - Front
Public | External UX User Manual | Version 1.2 | July 24, 2017 2.5 UX 401 – FRONT LED Indicator Mounting stud holes Contactless Reader 2.6 UX 401 – REAR Terminal Serial Number Antenna Port (B) Power Port (A) UX User Manual... -
Page 8: Installation Instructions
Public | External UX User Manual | Version 1.2 | July 24, 2017 2.7 INSTALLATION INSTRUCTIONS In conjunction with the images located in sections 2.1 to 2.6, this section will add further detail about the cables and their placement. Cable Location Connecting Ports Cable Image... -
Page 9: Ux 301 Led Indicator
Public | External UX User Manual | Version 1.2 | July 24, 2017 Cable Location Connecting Ports Cable Image Power Cable UX301 Ethernet UX301 Not supplied by Verifone. 2.8 UX 301 LED INDICATOR Condition Colour Cadence Red and Green Solid Card Read System Mode Orange Solid... -
Page 10: Environmental Factors
-25° C to 70° C (-13° F to 158° F) • 10% to 90% relative humidity, non-condensing • IP65 and IK09 Rated 3.3 UX 301 • -30° to 70° C (-22° to 158° F) operating temperature • -30° to 70° C (-22° to 158° F) storage temperature, •... -
Page 11: How To Insert A Card
Public | External UX User Manual | Version 1.2 | July 24, 2017 3.5 HOW TO INSERT A CARD Position the card with the contacts facing upwards Insert the card into the smart card reader in until it seats firmly 3.6 HOW TO PROCESS A CONTACTLESS CARD Present the card at the top of the screen as shown in the picture. -
Page 12: How To Reset Anti-Removal Switches
Public | External UX User Manual | Version 1.2 | July 24, 2017 4 HOW TO RESET ANTI-REMOVAL SWITCHES The UX301 and UX100 are fitted with two anti-removal switches each, as part of the setup you will need to reset these switches to ensure that the device operates as expected. This will need to be carried out every time any one of the switches is triggered. - Page 13 Public | External UX User Manual | Version 1.2 | July 24, 2017 Step Instruction Screen Information Once complete the terminal will return to Login this screen. supervisor Level 1 Level 2 supervisor Select Option 8, Exit Ux100 Run app Exit Exit Select Option 1, Reboot...
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Page 14: How To Connect Your Device
Public | External UX User Manual | Version 1.2 | July 24, 2017 5 HOW TO CONNECT YOUR DEVICE Please note that most option numbers do not have numbers assigned, however, the menu options will respond to the numbers in the guide. To navigate up and down the menus, the arrow keys should be used. - Page 15 Public | External UX User Manual | Version 1.2 | July 24, 2017 Step Instruction Screen Information Select option 3, Network Administration Date/Time Timezone Network Network Select option 2, Ethernet IP Status Ethernet Network Ethernet Ensure that Enabled is set to on. Name: eth0 If set to on go to step 11...
- Page 16 Public | External UX User Manual | Version 1.2 | July 24, 2017 Step Instruction Screen Information SYSMODE Press the down arrow to disable DHCP Use DHCP? LOCAL IP Enter the required IP address. Once entered press the enter key to save. 192.168.007.123 This image shows the correct way to add in the IP Address of 192.168.7.123...
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Page 17: Transaction Processing
Present or Insert Card Enter your PIN number. Enter Pin £10.00 Note – This will only show if have inserted your card. The UX is connecting to the Verifone Sale PAYWare Ocius Gateway. Connecting 1/3 Please Wait UX User Manual... - Page 18 Public | External UX User Manual | Version 1.2 | July 24, 2017 Step Instruction Screen Information The UX is awaiting a response from the Sale Verifone PAYWare Ocius Gateway. Authorising Please Wait Amount £10.00 The transaction has been successfully Sale approved.
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Page 19: Contact Details
Public | External UX User Manual | Version 1.2 | July 24, 2017 7 CONTACT DETAILS VERIFONE SERVICES UK & IRELAND 100 Eureka Park Ashford Kent TN25 4AZ PAYWARE OCIUS MERCHANT HELPDESK T: 08444 828 222 Ocius.helpdesk@verifone.com Monday – Saturday – 08:00 – 20:00 Sunday –...
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