Thank you for choosing to use a Pantum series product! To protect your vital interests, please read the following statements carefully. Legal Notice Trademark Pantum and Pantum logos are registered trademarks of Zhuhai Seine Technology Co., Ltd. ® ® ®...
Safety Precautions Laser Safety Laser radiation is harmful to the human body. Since the laser components are completely sealed within the printer, laser radiation will not leak. To avoid laser radiation, please do not disassemble the printer at discretion! The device is certified as a Class IIIB laser product. Since radiation emitted inside the device is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal operation.
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Precautions Precautions before Using the Printer: 1. Read and understand all instructions. 2. Familiarize yourself with the basic principles associated with operating electrical appliances. 3. Comply with all warnings and instructions marked on the equipment or specified in the manual supplied with the equipment. 4.
Regulatory Information This symbol indicates that, at the end of your product’s life, it must not be discarded as domestic waste. Instead, you should dispose of your used equipment at a designated collection point for the recycling of waste electrical and electronic equipment.
Table of Contents 1. Before Using the Printer .........................1-2 1.1. Packing List ..........................1-2 1.2. Components of the Printer .......................1-3 1.3. Overview of the Control Panel ....................1-6 1.4. Display .............................1-7 1.5. Menu Button Settings ......................1-8 1.6. Toner Cartridge ........................1-8 2. Paper and Media ..........................2-2 2.1.
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6. Scan ...............................6-2 6.1. Basic Operations ........................6-2 6.1.1. Scanning with Control Panel .....................6-2 6.1.2. Scanning with TWAIN .......................6-3 6.1.3. Cancel Job ........................6-3 6.2. Scan Function ..........................6-4 6.2.1. Single Page Scan ......................6-4 6.2.2. Merge Scan ........................6-4 6.3. Scan Settings ...........................6-6 6.3.1. Basic Settings ........................6-6 6.3.2.
Before Using the Printer CHAPTER 1. Before Using the Printer ........................2 1.1. Packing List ..........................2 1.2. Components of the Printer ......................3 1.3. Overview of the Control Panel ....................6 1.4. Display ............................7 1.5. Menu Button Settings .........................8 1.6. Toner Cartridge ...........................8...
When you open the package, make sure that the following parts are included: Parts Name Quantity Printer Toner cartridge USB interface cable Power cord CD-ROM Quick Setup Guide Pantum Warranty Note: • The warranty card may not be included in some regions.
1.3. Overview of the Control Panel Cancel ID copy Receipt copy Copy Scan Start Status 10 11 12 13 Power Saving Button ID Copy Button Receipt Copy Button LCD Display Copies Setting Button Direction Buttons (▲ ▼) OK Button Menu Button Copy Button/Indicator Scan Button/Indicator Status Indicator...
• Consumables capacity may vary depending on the different types used. • The Company does not recommend using consumables other than that of the original Pantum consumables. • Warranty is void if any damages are caused by using non-Pantum original consumables.
Paper and Media CHAPTER 2. Paper and Media ..........................2 2.1. Select Paper ..........................2 2.2. Special Paper ..........................3 2.3. Loading Paper ..........................4 2.3.1. Loading into the Automatic Feeder Tray ................4 2.3.2. Loading into the Manual Feeder Tray ..................6 2.4. Select Media ..........................8 2.5.
3. Some print media may meet all the standards for use contained herein, but they do not print properly. This may be due to incorrect operation, inappropriate temperature and humidity, or other factors beyond the control of Pantum. Before purchasing large quantities of print media, make sure that the print media meet the specifications specified in this User Guide and work properly in your environment.
2.2. Special Paper This printer supports using special paper for printing. Special paper includes: labels, envelopes, transparencys, thick papers, etc. Note: • When using special paper or print media, be sure to select the appropriate media type and size in the print settings so as to get the best results. |Please observe the following standards: Type of media Correct practices...
2.3. Loading Paper 2.3.1. Loading into the Automatic Feeder Tray a) Open the feeder tray. b) Slide the automatic feed guides to match both sides of the paper. c) Raise the output tray to avoid paper slipping and falling.
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d) Load the paper into the automatic feeder tray print-side up. e) Adjust the paper stop to match the paper size. Note: • If the paper loaded into the automatic feeder tray at one time exceeds 150 pages, the paper will jam or will not be fed in. •...
2.3.2. Loading into the Manual Feeder Tray a) Open the feeder tray. b) Slide the manual feed guides to match both sides of the paper. c) Raise the output tray to avoid the paper from slipping and falling.
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d) Put a piece of paper, envelope or transparency into the manual feeder tray with two hands until the front end of the paper, envelope or transparency contacts the feed roller. Note: • When loading paper into the manual feeder tray, the printer will automatically enable the manual feed mode.
2.4. Select Media |Paper requirements: Type Size Quantity Plain, Cardstock, Transparency, A4, B5, A5, A6, Letter, Executive One piece at a time Envelope, Label, Thick 2.5. Loading Media 1). Raise the cover. 2). Load the document face down.
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3). Align the manuscript to match the appropriate paper size. ID COPY 4). Gently close the cover. Note: Cautions: • Do not put documents with glue, ink or correction fluid on the glass unless it is completely dry. • Only use paper designed for laser printers. •...
2.6. Nonprinting Area The shaded edge indicates the nonprinting area. Top and bottom Left and right Usage Paper Size margins (A) margins (B) 5mm (0.197in) 5mm (0.197in) Copy LETTER 5mm (0.197in) 5mm (0.197in) 5mm (0.197in) 5mm (0.197in) Printing LETTER 5mm (0.197in) 5mm (0.197in) 2-10...
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Installation and Uninstall of Driver Software CHAPTER 3. Installation and Uninstall of the Driver Software ................2 3.1. Windows-based Driver ........................2 3.1.1. Driver Installation .........................2 3.1.2. Driver Uninstall ........................12 3.2. Mac System-based Driver ......................15 3.2.1. Introduction ........................15 3.2.2. Installation Steps ........................15...
The user’s Windows authority will be checked before the installation proceeds. If the user is an administrator, this screen will display. If the user is a non-administrator, the prompt “Insufficient privileges. Please install the Pantum M5000-M6000 Series MFP with administrator privileges.” will pop up.
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Click Next to select the installation method. Note: • Install Now installs the printer driver software, the scanner driver software and Pantum Push Scan Manager together. • The Install Now installs the software to the default path, namely the "System disk:\Program Files" directory.
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d) License Agreement Click Install Now button to enter the License Agreement screen. Please carefully read and accept the user license agreement by selecting I Agree option and clicking Next button to proceed with the installation. The “I Disagree” radio button is checked in the interface by default, and the Next button is grayed out.
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If the appropriate printer device is detected, it will automatically move to the Copying Files step. If the printer is plugged into the PC the user can click “Try Again” to look again for the connected printer. If the user will connect the printer later the user can click ‘Continue Installation”.
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g) Driver Installation h) Completing Installation After the driver installation progress bar shows that the installation progress is completed, it will show Installation Complete screen.
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Click the Done button to complete the installation of the printer driver, carry out online product registration which can provide online services and consultation as well as the toner cartridge and other information, and set this printer as the default printer. You can also cancel these options as needed.
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b) Component Selection Click the Custom Installation button to enter the Element Selection and select the desired components for installation as well as change the installation path if desired. c) License Agreement After selecting components and installation path, click Next button to enter the interface of the License Agreement.
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The “I Disagree” radio button is checked in the interface by default, and the Next button is grayed out. To proceed with the installation of the software, users need to check the “I Agree” option. The Next button is then available. d) Search for Printers After selecting Agree and clicking Next, it will go to the interface of Search for Printers, and the program will automatically search for the appropriate printer device connected to the...
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Please check the device connection and click Try Again. If the printer is not connected, select Continue Installation to enter the Copying Files interface. e) Copying Files Copy the installation files to the installation path. 3-10...
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f) Driver Installation g) Completing Installation After the driver installation progress bar shows that the installation progress is completed, it will enter the Installation Complete interface. 3-11 11...
3.1.2. Driver Uninstall 1. Select uninstall mode. In the Start menu, select the path “Pantum - Pantum M5000-M6000 Series Uninstall Icon” to enter the uninstall interface or find Add/Remove in the PC control panel, find relevant Pantum options, and click Change and Delete, Welcome interface will pop up.
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3. Uninstall Uninstall Element interface. Click OK on the Welcome interface to enter the Uninstall Element interface where you can select the components to be uninstalled. Only all installed components will be displayed. 4. Uninstall progress interface After selecting the components, click Next to enter the uninstall interface. 3-13...
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• If you uninstall the "Pantum Push Scan Manager" component separately, the window for prompting you to restart the computer will not pop up after you complete uninstalling and click Exit.
3.2. Mac System-based Driver 3.2.1. Introduction Mac driver installer is made by using the PackageMaker software that comes with the Mac System. The installation style is basically consistent with the installation of the ordinary software under Mac. The installation is divided into the following steps: introduction, license, destination volume, type of installation, installation, and summary.
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2. License Agreement Click Continue on the above figure to display the contents of the License Agreement, as shown below: Click Continue, it will pop up the “To continue installing the software you must agree to the terms of the software license agreement.” dialog box. Click Agree to accept the License Agreement and continue the installation.
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3. Destination Volume Click Continue on the above figure to select the installation disk, then the following view will be displayed: 4. Installation Type Click Continue on the above figure to display the installation-related information, as shown below: 3-17...
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Click Install, the following prompt box will pop up. Only after getting permission from the administrator user can you continue with the installation. 5. Install Click Install Software after filling in relevant information on the above figure, the installation progress will be displayed, as shown below: 3-18...
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6. Summary Click Continue on the above figure, then the Installation Complete interface will be displayed; click Restart button to restart the system, as shown below: 3-19...
General Settings CHAPTER 4. General Settings ..........................2 4.1. System Settings ..........................2 4.1.1. Toner Save Settings ......................2 4.1.2. Language Settings .......................3 4.1.3. Copies ..........................3 4.1.4. Power Saving Button ......................3 4.1.5. Restore..........................4 4.1.6. View System Information .....................4 4.1.7. Test Print ..........................4 4.1.8. Sleep Time ...........................5 4.2.
4. General Settings This chapter mainly introduces some general settings of the control panel's menu. To learn about other buttons and functions of the control panel, please see Section 1.3. 4.1. System Settings 4.1.1. Toner Save Settings 1) Press Menu button to enter the menu interface. T + P 2) Press direction pad ▲...
5) Press Menu button to exit the menu interface directly or select the last option from each level of menu and press OK button to exit the menu interface. Cancel Copy Scan Start Status 4.1.2. Language Settings Language setting is used to select the language of the control panel to be displayed. 1) Press the Menu button to enter the menu interface.
This is used to help users to set power saving quickly. It can only be operated after exiting all operations. Press down this function button and the equipment will enter Power Saving Sleep status. The power saving indicators will stay on (green) to indicate that the equipment is in Sleep Status and both the LCD display and backlight are off.
4.1.8. Sleep Time System setting 5.Sleep time 1) Press Menu button to enter the menu interface. 2) Press direction pad ▲ or ▼ to select 3. System setting and press the OK button. 3) Press direction pad ▲ or ▼ to select 5. Sleep time and press the OK button. 4) The direction pad ▲...
5. Press Menu button to exit the menu interface directly or select the last option from each level of menu and press OK button to exit the menu interface. Note: • For information on paper size, please see Section 2.1. 4.2.2.
5. Print 5.1. Print Function This printer can achieve the following print functions: Functions Diagram 1 2 1 Manual Duplex Collate Reverse Print N-in-1 Poster Printing (Only for Windows system) Zoom Print Custom Size...
Note: • You can select the 2x2 Poster printing in N-in-1 to see the poster printing function. • You can open the Printing Preferences and click the Help button to view the explanation of the specific function. For information about how to open the help document, see Section 5.2.
The Help document contains the User Guide for the printer. 5.3. Manual Duplex 1. The printer driver supports manual duplex. Note: • If the paper is thin, it may wrinkle. • If the paper is curled, make it flat and put it back into the manual feeder tray. •...
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3. The printing steps are as follows (Only for Windows system): a) Open the document to be printed from the application (such as Notepad), and select Print from the File menu. b) Select Pantum Printer.
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c) Click Printing Preferences or Properties button for the print settings. d) Check Manual Duplex in the Basic tab and click OK after completing the settings. e) Click Print. Note: • It is recommended to raise the output tray to prevent the paper from sliding out of it.
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f) A window of “Duplex Recovery Tips” will automatically pop up to inform you of the specific operation procedures. g) Remove the printed paper from the output tray, tidy the paper and put it back into the automatic feeder tray, print-side (blank side) facing up. Note: •...
h) Press OK on the control panel to continue printing. The printer will print all the even pages on the other side of the paper in turn. 5.4. Cancel Job Press the Cancel button on the control panel to cancel the job you want to cancel during the printing process.
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Scan CHAPTER 6. Scan ..............................2 6.1. Basic Operations ........................2 6.1.1. Scanning with Control Panel ....................2 6.1.2. Scanning with TWAIN ......................3 6.1.3. Cancel Job ...........................3 6.2. Scan Function ..........................4 6.2.1. Single Page Scan ........................4 6.2.2. Merge Scan ..........................4 6.3. Scan Settings ..........................6 6.3.1.
6. Scan This printer offers two types of scanning modes: scanning with the control panel or TWAIN. 6.1. Basic Operations 6.1.1. Scanning with Control Panel This section introduces how to scan documents to the computer with the control panel. The specific operation procedures are as follows: Put the document into the glass platen.
6.1.2. Scanning with TWAIN PANTUM printer can be selected by other applications to perform scanning with TWAIN. After selecting the printer, the following interface will pop up: 6.1.3. Cancel Job When a document is scanning, there are two ways to cancel the job: Press the Cancel button on the control panel.
Click the Cancel button on the scanning progress bar interface. 6.2. Scan Function This section introduces how to use the control panel to achieve single page scan and N-UP scanning. 6.2.1. Single Page Scan The default scan mode of the control panel is single page scan. The prompted control panel is shown as follows: Scan/Merge 1.Scan mode...
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The specific operations are as follows: 1. Press Scan button to enter scan status. The control panel defaults to the single page scan mode. Scan/Merge 1.Scan mode 2. Press ▼ button to select and enter the 2. Merge mode. Scan/Merge 2.Merge mode 3.
6.3. Scan Settings 6.3.1. Basic Settings Basic Settings can be used to set Scan Configuration and Variable Size. In Scan Configuration, it can perform the configurations of Color Mode, Resolution and Scan Area. For the specific contents and detailed description of the Scan Configuration, please click the Help button at the bottom left of the interface.
6.3.2. Advanced Settings Click the Advanced Settings tab to perform image adjustment and image processing. For the detailed description of the advanced settings, please click Help button to view the corresponding Help Document.
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7. Copy 7.1. Basic Operations 7.1.1. Basic Operations of Copying 1. Put the manuscript into the scanner glass. Note: • During copying, please do not open the cover to avoid any adverse impact on the image quality. • For information about the Manuscript Selecting Requirements, please see Section 2.3.
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3. Press the Start button to start copy. Cancel Copy Scan Start Status 7.1.2. Cancel Copy Operations If you want to cancel the copy operation, please press Cancel button. LCD screen will prompt Cancelling... Cancelling... 7.2. Copy Function 7.2.1. Receipt Copy ID copy Receipt copy Press this button to enter Receipt Copy mode.
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7.2.2. ID Copy ID copy Receipt copy Press this button to enter ID Copy mode. It is used to copy ID cards and other two-sided certificates. Procedures for ID Card copies: 1. Press this button to flash to ID Copy mode. The area on the main interface that displays image quality will then change to display ID Card;...
7.3. Copy Settings T + P Press the Menu button to enter the menu interface. The settings of specific functions are shown in the table below: Level I Option Level II Option Level III Option Text + image Image Image Quality Text Back Manual adjustment...
Routine Maintenance CHAPTER 8. Routine Maintenance.........................2 8.1. Cleaning the Printer ........................2 8.2. Maintenance of the Toner Cartridge ...................5 8.2.1. About the Toner Cartridge ....................5 8.2.2. Steps for Replacing the Toner Cartridge ................6...
8. Routine Maintenance 8.1. Cleaning the Printer Note: • Please use mild detergents. Please clean the printer in accordance with the following steps: 1. Turn off the main power switch and unplug the power cord. 2. Use a soft cloth to wipe the outside of the printer clean. 3.
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4. Raise the scanning platform until it is locked. 5. Open the output bin from the upper right ridge of the concave section. 6. Remove the toner cartridge along the guides. Note: • When removing the toner cartridge, put the toner cartridge in a protective bag or wrap it with thick paper to avoid direct light damaging the toner cartridge.
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Warning Some parts of the printer are still hot within a short time after use. When opening the front cover or rear cover to clean the parts inside the printer, please do not touch the parts in the shaded area, as shown below, so as to avoid burns. 7.
8.2.1. About the Toner Cartridge 1. Use and maintenance of the toner cartridge For better print quality, please use an original Pantum toner cartridge. When using the toner cartridge, please pay attention to the following: • Unless it is used immediately, do not remove the toner cartridge from the package.
8.2.2. Steps for Replacing the Toner Cartridge Note: Before replacing the toner cartridge, please pay attention to the following: • The toner cartridge surface may contain toner. Please remove it carefully to avoid spilling. • Put the removed toner cartridge on a piece of paper to avoid the toner from accidently spilling.
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4. Open the package of a new toner cartridge, hold the handle of the toner cartridge and gently shake around 5-6 times, so as to evenly distribute the toner inside the toner cartridge. 5. Remove the toner cartridge protector (blister cover), insert the toner cartridge along the guides, then push it firmly along the direction of the arrow until you hear a click, assuring you that the toner cartridge is fully inserted.
9. Troubleshooting Please read this section carefully. It can help you solve common problems in the printing process. If the problems that arise remain, please contact Pantum Aftersales Service Centre. Prior to handling common problems, first check that: • The power cord is connected correctly and the printer is powered on.
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2) Open the output bin by the upper right ridge of the concave section. 3) Remove the toner cartridge along the guides. 4) Gently draw the jammed paper out along the paper output orientation.
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6) Put the paper in the tray neatly to carry out the next print until the indicator resumes print-ready status. 7) If you cannot remove the jammed paper yourself, please contact your local Pantum authorized repair center or send the printer to the nearest Pantum authorized service center for repair.
There are other job tasks. Please cancel the current job task or wait for the completion of other job tasks. Scan Failed Scanner internal failure. Please contact Pantum Customer Service. Note: • If the problem remains, please contact Pantum Customer Service.
See 9.3.3 Image Defects for printing quality details. details. Problems in Failed to copy The scanner is damaged. Please contact Pantum copying Customer Service. There are • The scanner is dirty or • Clean the scanner. abnormal defective. • Clean or replace the toner images on the •...
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It is suggested that sticks together. you use the recommended • Internal parts failure. print media. • Separate the print media or use new print media. Note: • If the problem remains after the above operations, please contact Pantum Customer Service.
• Ensure that the USB interface cable is properly connected. copying interface can not be • Download and reinstall the latest version of the driver. accessed, and the installation • If the problem remains, please contact the Pantum Customer can not be continued. Service Center. “M5000-M6000 Series If you select the Setup.exe file yourself, please ensure that the...
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Problem Cause Solution • The toner cartridge is dirty or • Please use the print media leaks toner. within the specification range. • The toner cartridge is damaged. • Clean the feed channel. A B C D • The print media does not meet use •...
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• The toner cartridge is dirty. • Clean or replace the toner • The parts inside the toner cartridge cartridge are damaged. • Please contact Pantum • The fuser component is damaged. Customer Service to repair and replace the fuser component. Cyclical traces appear •...
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• The toner cartridge may be damaged. • The parts inside the printer are damaged. Horizontal stripes Note: • The above problems can be handled by cleaning or replacing the toner cartridge. If the problem remains, please contact Pantum Customer Service. 9-11 11...
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10. Product Specification 10.1. Overview Functions PC monochrome printing, PC colored/monochrome scanning, monochrome copying Memory 128 MB Interface Type USB 2.0 (High-speed interface) Supported Operating Systems Microsoft Windows Server 2003/Server 2008/ Server 2012/XP/Vista/Win7/Win8 (32bit&64bit) Mac OS X 10.5/10.6/10.7/10.8 LCD Display 16 English characters ×...
10.2. Scanning Specification Scan Source Platen Optical System Scan Driver TWAIN WIA Scan Resolution Optics 1200*1200DPI Maximum Scan Size (Tablet) 216 mm x 297 mm Bit Depth 24 bit/8 bit/1 bit Output Function Scan to PC 10.3. Printing Specification Print Speed A4: 16ppm, 20ppm LTR: 16ppm, 21ppm Print Language...
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