Epson WF-C878RDWF User Manual page 208

Solving Problems
❏ If you have tried all of the solutions and have not solved the problem, try uninstalling and then
reinstalling the printer driver
"Checking if a genuine Epson printer driver is installed - Windows" on page 178
&
"Checking if a genuine Epson printer driver is installed - Mac OS" on page 179
&
"Installing or Uninstalling Applications Separately" on page 177
&
There is a problem with the printer's status.
Solutions
Click EPSON Status Monitor 3 on the printer driver's Maintenance tab, and then check the printer
status. You need to install EPSON Status Monitor 3 to enable this feature. You can download it from the
Epson website.
There is still a job waiting to be printed.
Solutions
Click Print Queue on the printer driver's Maintenance tab. If unnecessary data remains, select Cancel all
documents from the Printer menu.
The printer is pending or offline.
Solutions
Click Print Queue on the printer driver's Maintenance tab.
If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
The printer is not selected as the default printer.
Solutions
Right-click the printer icon in Control Panel > View devices and printers (or Printers, Printers and
Faxes) and click Set as default printer.
>
The Printer Does Not Work as Expected
>
Cannot Print
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