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Faults and what to do about them
en
Faults
Home Connect is not
working.
Loud noises, vibrations
and appliance "move-
ment" during the spin
cycle.
The Touch-Display indi-
cator lights do not work
while the appliance is
running.
There is liquid deter-
gent residue on the laun-
dry.
Other faults
60
Cause/Remedy
You can find solutions to problems with Home Connect at www.home-con-
■
nect.com.
The availability of the Home Connect functionality depends on the availabil-
■
ity of the Home Connect Services (e.g. provision of the app) in your country.
Home Connect Services are not available in every country – for further
information please check: www.home-connect.com.
Is the appliance aligned?
■
~ "Alignment" on page 18
Are the appliance's feet fixed? Secure the appliance's feet.
■
Have the transport locks been removed?
■
~ "Removing the transport locks" on page 14
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call customer services.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse or brush the laundry after washing.
■
You can rectify a fault yourself as the display shows. Or press the " button and
pull out the mains plug. Turn off the tap and call customer services.
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