Pg. 12-13 Installing Signal Booster Pg. 14-15 Configure Gain Setting Pg. 16-18 Troubleshooting Pg. 19 Specification Pg. 20 Kitting Information Pg. 21 Warranty Pg. 22-23 Safety Information Pg. 23 SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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Thank you for your purchase of SureCall’s Force5. The Force5 offers many of the benefits of DAS but at a fraction of the cost. Force5 was specifically designed to eliminate frustra- tions over dropped calls, limited range and slow data rates by amplifying incoming and outgoing cellular signals in homes and offices 25,000+ square feet and up to 100 users.
When your phone transmits, the signal is sent to the inside antenna, amplified and then sent to the cell tower via the outside antenna. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
For more information see our website or email us at sales@surecall.com. Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antenna, cables and accessories from CM- to SC-.
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Changes or modifications not expressly approved by SureCall could void the user’s authority to operate the equipment. Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antennas, cables and accessories from CM to SC-.
1710-1755 MHz band are limited to a maximum antenna height of 10 meters above ground. Mobile and portable stations oper- ating in these bands must employ a means for limiting power to the minimum necessary for successful communications. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
If your Force5 kit includes an outside omni antenna and you can only achieve cell phone reception of one bar or less, you may need a Force5 Yagi antenna which is capable of targeting carrier antenna towers that are up to 30 miles away. Call or email SureCall for assistance.
5. Run the SC-400 cable from the outside antenna to the signal booster. Hand tighten the connection. Note : See next page for outside antenna installation details. Optional 2 - Outside Yagi Optional 1- Outside Omni Force5 SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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Note: If desired surface for installation plate is wood or concrete, wood or masonry screws for L-plate will have to be purchased separately. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
To avoid interference stay a minimum distance of 3 feet from the panel antenna. Optional 1- Inside Dome Force5 Optional 2 - Inside Panel Note: See next page for outside antenna installation details. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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Step 4: Tighten fixing nut to secure antenna (do not over-tighten). • Storage and transportation: Store and place in non-extreme room-temperature and dry environment • Attention: This antenna should not be used near open fire or flame SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
Note: If the Power LED does not turn ON or the Alert LEDs continue to flash, see Troubleshooting page 19. This booster is rated for 19VAv input voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause persoanl injury and viod your warrenty. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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• Cellular Downlink Warning light/DIP switches 4): These DIP switches control the cellular amplification within the building. • Cellular Uplink Warning light/DIP switches (5): These switches control the cellular communications with the tower. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
DIP switches in the same bank being set to ON. WARNING: Do not adjust the uplink and downlink dB attenuation settings more than 20dB. This could cause the booster to shut down SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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ON = LTE Verizon uplink warning. and Downlink Power off booster immediately. OFF = normal operation. Cellular 800 Uplink ON = Cellular uplink warning. and Downlink Power off booster immediately. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
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• Increase the distance between the outside and inside antennas. Be sure your signal booster’s dB gain is turned up to maximum gain on each dial (see page 16). SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
The Power LED does not Be sure the AC outlet is working and is not controlled by a wall turn ON switch that can cut power to the outlet. SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | sales@surecall.com...
*All equivalent antennas and cables are suitable for use with the Force5 booster. Note: Due to the recent change of our company name from Cellphone-Mate (CM) to SureCall (SC) we have changed the prefix on all of our antennas, cables and accessories from CM to SC-.
SureCall warrants to the Buyer that each of its products, when shipped, will be free from defects in material and workman- ship, and will perform in full accordance with applicable specifications. The limit of liability under this warranty is, at SureCall’s...
SureCall has made a good faith effort to ensure the accuracy of the information in this document and disclaims the implied warranties of merchantability and fitness for a particular purpose and makes no express warranties, except as may be stated in its written agreement with and for its customers.SureCall shall not be held liable to anyone for any indirect, special or consequential damages due to omissions or...
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