Winmate R15IB3SSPC369 User Manual

Winmate R15IB3SSPC369 User Manual

10.4~23.8” full ip69k stainless p-cap panel pc
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10.4~23.8"
IP69K Stainless
P-Cap Panel PC
®
®
Intel
Celeron
Bay Trail-M N2930, 1.83 GHz
Full IP69K
User Manual
Version 1.3
Please read this instructions before operating the device and retain them for future reference.

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Summary of Contents for Winmate R15IB3SSPC369

  • Page 1 10.4~23.8” IP69K Stainless P-Cap Panel PC ® ® Intel Celeron Bay Trail-M N2930, 1.83 GHz Full IP69K User Manual Version 1.3 Please read this instructions before operating the device and retain them for future reference.
  • Page 2: Table Of Contents

    User Manual Contents CONTENTS PREFACE ......................4 ABOUT THIS USER MANUAL ................11 CHAPTER 1: INTRODUCTION ................13 1.1 Product Features ................13 1.2 Package Content ................14 1.3 Connector Placement ................. 15 1.4 Physical Buttons and LED Indicators ..........16 1.5 Schematics and Dimensions ...............
  • Page 3 User Manual Contents CHAPTER 4: AMI UEFI BIOS SETUP ..............35 4.1 When and How to Use BIOS Setup ............ 35 4.2 BIOS Functions ................... 35 4.2.1 Main Menu ................37 4.2.2 Advanced Menu ................ 39 4.2.3 Chipset Menu ................61 4.2.4 Security Menu ................
  • Page 4: Preface

    Disclaimer Winmate Inc. reserve the right to make changes, without notice, to any product, including circuits and/or software described or contained in this manual in order to improve design and/or performance. We assume no responsibility or liability for...
  • Page 5 User Manual Preface Customer Service We provide a service guide for any problem by the following steps: First, visit the website of our distributor to find the update information about the product. Second, contact with your distributor, sales representative, or our customer service center for technical support if you need additional assistance.
  • Page 6 User Manual Preface Advisory Conventions Four types of advisories are used throughout the user manual to provide helpful information or to alert you to the potential for hardware damage or personal injury. These are Notes, Important, Cautions, and Warnings. The following is an example of each type of advisory.
  • Page 7 User Manual Preface Safety Information WARNING! / AVERTISSEMENT! Always completely disconnect the power cord from your chassis whenever you work with the hardware. Do not make connections while the power is on. Sensitive electronic components can be damaged by sudden power surges. Only experienced electronics personnel should open the PC chassis.
  • Page 8 User Manual Preface Safety Precautions For your safety carefully read all the safety instructions before using the device. Keep this user manual for future reference.  Always disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. ...
  • Page 9 User Manual Preface CAUTION/ATTENTION Use the recommended mounting apparatus to avoid risk of injury. Utiliser l’appareil de fixation recommandé pour éliminer le risque de blessure. WARNING! / AVERTISSEMENT! Only use the connection cords that come with the product. When in doubt, please contact the manufacturer. Utiliser seulement les cordons d’alimentation fournis avec le produit.
  • Page 10 User Manual Preface Important Information Federal Communications Commission Radio Frequency Interface Statement This device complies with part 15 FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference.  This device must accept any interference received including ...
  • Page 11: About This User Manual

    About This User Manual ABOUT THIS USER MANUAL This User Manual provides information about using the Winmate® IP69K Stainless P- Cap Panel PC with Intel ® Celeron ® Bay Trail-M N2930 1.83 GHz processor. This User Manual applies to the IP69K Flat Stainless P-CAP Panel PC – R10IB3S- SPT269, R15IB3S-SPC369, R19IB3S-SPM169, W22IB3S-SPA369, and W24IB3S- SPA269.
  • Page 12 User Manual Chapter 1 Introduction Introduction This chapter gives you product overview, describes features and hardware specification. You will find all accessories that come with the device in the packing list. Mechanical dimensions and drawings included in this chapter.
  • Page 13: Chapter 1: Introduction

    CHAPTER 1: INTRODUCTION Congratulations on purchasing Winmate® IP69K Stainless P-Cap Panel PC. Winmate flat stainless steel P-Cap panel PCs and display are designed for applications with high hygienic requirements. IP69K series is completely waterproof with IP69K level of protection allowing for easy cleaning and sterilization.
  • Page 14: Package Content

    User Manual Chapter 1 Introduction 1.2 Package Content Carefully remove the box and unpack your Panel PC. Please check if all the items listed below are inside your package. If any of these items are missing or damaged contact us immediately. Factory shipment list: Quick Start Guide Driver CD &...
  • Page 15: Connector Placement

    User Manual Chapter 1 Introduction 1.3 Connector Placement IP69K Flat Stainless P-CAP Panel PC has M12 type connectors with protection cap and air venting valve. Ch.2,“Cable Specifications” For cable specifications refer to the of this user manual.
  • Page 16: Physical Buttons And Led Indicators

    User Manual Chapter 1 Introduction 1.4 Physical Buttons and LED Indicators Physical buttons and LED indicators located on the rear side of the Panel PC. Physical Buttons Icon Button Description Reset Press to reset the system Power On/ Press to power on or power off the device LED Indicators LED Type Status...
  • Page 17: Schematics And Dimensions

    User Manual Chapter 1 Introduction 1.5 Schematics and Dimensions This section contains mechanical drawing of the panel PC. Notice that this is a simplified drawing and some components are not marked in detail. 1.5.1 Dimensions 10.4" Unit: mm Dimensions : 289 x 246 x 49.9 1.5.2 Dimensions 15"...
  • Page 18: Dimensions 19

    User Manual Chapter 1 Introduction 1.5.3 Dimensions 19” Unit: mm Dimensions : 467.4 x 392 x 56.6 1.5.4 Dimensions 21.5” Unit: mm Dimensions : 541 x 337 x 53...
  • Page 19: Dimensions 23.8

    User Manual Chapter 1 Introduction 1.5.5 Dimensions 23.8” Unit: mm Dimensions : 620 x 390 x 60...
  • Page 20 User Manual Chapter 2 Getting Started Getting Started This chapter tells you important information on power supply, adapter and precautions tips. Pay attention to power considerations.
  • Page 21: Chapter 2: Getting Started

    User Manual Chapter 2 Getting Started CHAPTER 2: GETTING STARTED This chapter provides information on how to connect the panel PC to the source of power, connector pinouts and the guideline to turn on/off the Panel PC. 2.1 Powering On 2.1.1 AC Adapter Components AC Adapter supplied with the power cord.
  • Page 22: Power Considerations

    User Manual Chapter 2 Getting Started ALTERNATING CURRENT / MISE À LE TERRE! This product must be grounded. Use only a grounded AC outlet. Install the additional PE ground wire if the local installation regulations require it. *If you do not use a grounded outlet while using the device, you may notice an electrical tingling sensation when the palms of your hands touch the device.
  • Page 23: Connecting The Power

    User Manual Chapter 2 Getting Started 2.1.4 Connecting the Power Cable Mounting Steps: Connect the AC adapter to the DC-in jack connector located on the back side of the Panel PC. Connect the power cord to AC adapter. Plug the power cord to the AC outlet and the device will turn on automatically.
  • Page 24: Connector Pin Assignments

    User Manual Chapter 2 Getting Started 2.2 Connector Pin Assignments This Panel PC is equipped with four M12 type waterproof connectors. Use only the cables that are included in the package. The pin assignments of the cables are as follows. 2.2.1 Power Cable The IP69K Stainless P-CAP Panel PC has M12 type connector.
  • Page 25: Serial Cable

    User Manual Chapter 2 Getting Started 2.2.2 Serial Cable The IP69K Stainless P-CAP Panel PC has M12 type serial port connector. Use serial cable to connect serial interfaces.
  • Page 26: Ethernet Cable

    User Manual Chapter 2 Getting Started 2.2.3 Ethernet Cable The IP69K Stainless P-CAP Panel PC has M12 type Ethernet connector. Use Ethernet cable to connect the Panel PC to the Internet.
  • Page 27: Usb 2.0 Cable

    User Manual Chapter 2 Getting Started 2.2.4 USB 2.0 Cable The IP69K Stainless P-CAP Panel PC has one M12 type USB2.0 connector. Use USB2.0 cable to connect external devices such as mouse or keyboard to the Panel PC.
  • Page 28: Turning On And Off

    User Manual Chapter 2 Getting Started 2.3 Turning On and Off The unit is configured to Power ON when is connected to the power source Ch.2, “Powering On” (refer to section of this user manual for more details on how to power on the HMI device).
  • Page 29 User Manual Chapter 3 Operating the Device Operating the Device This chapter provides detailed information on how to operate the device. If you have been using touch- screen Panel PCs before, the interface may look familiar. Sections include system settings parameters.
  • Page 30: Chapter 3: Operating The Device

    User Manual Chapter 3 Operating the Device CHAPTER 3: OPERATING THE DEVICE In this chapter you will find instructions on how to operate the Panel PC. 3.1 Operating System The Panel PCs support several versions of Windows OS: Windows 10 IoT Enterprise, Windows Embedded 8.1 Industry Pro, Windows Embedded 8 Standard, Windows 7 Pro for Embedded Systems, and Windows Embedded Standard 7 –...
  • Page 31: Multi-Touch

    User Manual Chapter 3 Operating the Device 3.2 Multi-Touch The touchpad supports the core gestures for Windows. Gesture Windows Usage Gesture Action Action Tap/ Click / Double- Click or double-click Double- click Panning Scrolling Drag one or two fingers with up and down Inertia Selection...
  • Page 32: How To Enable Watchdog

    Chapter 3 Operating the Device 3.3 How to Enable Watchdog To enable Watchdog, you need to download Winmate Watchdog utility. Find more information on Watchdog in “Watchdog Guide” that you can download from Ch.7, “Technical Support” Winmate Download Center or File Share. Refer to the for more details.
  • Page 33 User Manual Chapter 3 Operating the Device 3. In Watchdog utility window set countdown time and periodically feed time, or disable watchdog. Example: Every 10 min watchdog will monitor the system, in case any error occurs the system will restart automatically when the countdown time reaches 0.
  • Page 34 User Manual Chapter 4 AMI UEFI BIOS Setup AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu.
  • Page 35: Chapter 4: Ami Uefi Bios Setup

    User Manual Chapter 4 AMI UEFI BIOS Setup CHAPTER 4: AMI UEFI BIOS SETUP BIOS Setup Utility is a program for configuration basic Input / Output system settings of the computer for optimum use. This chapter provides information on how to use BIOS setup, its functions and menu. 4.1 When and How to Use BIOS Setup To enter the BIOS setup, you need to connect an external USB keyboard, press <Del>...
  • Page 36 User Manual Chapter 4 AMI UEFI BIOS Setup The following Keys can be used after entering the BIOS Setup. Function General Help Previous Values Optimized Defaults Save & Exit Exit Change Opt. Enter Select or execute command Cursor ↑ Moves to the previous item Cursor ↓...
  • Page 37: Main Menu

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.1 Main Menu When you enter BIOS setup, the first menu that appears on the screen is the main menu.It contains the system information including BIOS version, processor RC version, system language, time, and date. Immediately after the [DEL] key is pressed during startup, the main BIOS setup menu appears:...
  • Page 38 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect System Displays the Adjustment of the Set the language Language system language. language [English] is set up other language. by default. language in this device is English. System This is current Date and time...
  • Page 39: Advanced Menu

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2 Advanced Menu The advanced menu also uses to set configuration of the CPU and other system devices. There are sub menus on the left frame of the screen. IMPORTANT: Handle advanced BIOS settings page with caution. Any changes can affect the operation of your computer.
  • Page 40 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Option Effect ACPI Settings Configures ACPI Enter Opens submenu settings F81866 Super IO Configures IO Enter Opens submenu Configuration settings Hardware Monitor Configures Enter Opens submenu Hardware Monitor settings S5 RTC Wake Configures RTC...
  • Page 41 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.1 ACPI Settings Advanced Configuration and Power Interface (ACPI) settings allow to control how the power switch operates. The power supply can be adjusted for power requirements. You can use the screen to select options of ACPI configuration. A description of the selected items will appear on the right side of the screen.
  • Page 42 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.2 F81866 Super IO Configuration You can use the screen to select options for Super IO Configuration, and change the value of the option selected. A description of the selected item appears on the right side of the screen.
  • Page 43 User Manual Chapter 4 AMI UEFI BIOS Setup GPI0 Port Configuration You can use the screen to change GPI0 Port setting. Use these items to set parameters related to PIN3-PIN14 Control. 4.2.2.3 Hardware Monitor You can check PC Health Status parameters such as system temperature, fan speed etc.
  • Page 44 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.4 S5 RTC Wake Settings Wake system from S5 enables or disables system wake on alarm event. It allows you to wake up the system in a certain time. Wake System from S5 with fixed time setting Select Fixed Time to set the system to wake on the specified time.
  • Page 45 User Manual Chapter 4 AMI UEFI BIOS Setup Wake system from S5 after dynamic time setting Select Dynamic Time to set the system to wake on the current time + increase minute (s).
  • Page 46 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.5 CPU Configuration BIOS Setting Description Setting Option Effect Socket CPU This item contains Enter Open sub-menu Information socket specific CPU information. CPU Thermal Thermal control Enter Open sub-menu Configuration Limit CPUID Limits CPIID Disabled/Enabled Enable/Disable...
  • Page 47 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.6 PPM Configuration BIOS Setting Description Setting Option Effect CPU C State Shows CPU C Enabled/ Enable or Disable Report State Report Disabled CPU C state report to OS Max CPU C- Allows to enter C1, C3, C6, C7, Enable or Disable...
  • Page 48 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.7 Thermal Configuration This menu allows controlling thermal settings of the computer. Refer to the descriptions on the top right side of the screen for detailed information about each setting. BIOS Setting Description Setting Option Effect...
  • Page 49 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.8 IDE Configuration...
  • Page 50 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Description Setting Effect Setting Option Serial- Responsible for Enabled/ Enable or disable this supporting chipset drives Disabled function (SATA) with SATA interface. SATA Allows forcing the speed Gen1 The maximum speed will Speed limit SATA II ports be limited to 150 MB/s...
  • Page 51 User Manual Chapter 4 AMI UEFI BIOS Setup SATA This feature that allows Enabled/ Enable or disable this Port0 you to attach and remove Disabled function HotPlug a SATA Port0 Serial- The option turns on or off Enabled/ Turn on (Enabled) or turn ATA Port Port 1 of SATA channels Disabled...
  • Page 52 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.9 Miscellaneous Configuration OS Selection This item allows users to select the proper Operating System. BIOS Setting Description Setting Option Effect Windows 8.X Allows user to Enter Use Windows choose the proper OS. Windows 7 Allows user to Enter...
  • Page 53 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.10 CSM Configuration...
  • Page 54 User Manual Chapter 4 AMI UEFI BIOS Setup BIOS Setting Description Setting Effect Option CSM Support The Compatibility Enabled/ Enable or disable Support Module (CSM) is Disabled the Compatibility a component of the UEFI Support Module firmware that provides legacy BIOS compatibility by emulating a BIOS environment, allowing legacy operating systems...
  • Page 56 User Manual Chapter 4 AMI UEFI BIOS Setup Video Specifies which Video option UEFI Only UEFI option ROM is booted ROMs are booted Legacy Only Legacy option ROMs are booted Other PCI Specifies which option ROM is UEFI Only UEFI option Devices booted for devices other than ROMs are booted...
  • Page 57 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.11 USB Configuration BIOS Setting Description Setting Option Effect Legacy USB User can enable Disable Will keep USB Support or disable USB devices available port. only for EFI applications. Enable Enable all the USB devices USB 3.0 Support User can enable...
  • Page 58 User Manual Chapter 4 AMI UEFI BIOS Setup XHCI Hand‐ This is a workaround for Disable Disables this function OSs without XHCI hand‐ Enable Enables this function off support. EHCI Hand‐ This is a workaround for Disable Disables this function OSs without ECHI hand‐...
  • Page 59 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.12 Platform Trust Technology BIOS Setting Description Setting Option Effect fTPM Trusted Platform Enabled/Disabled Enables or Module disables this parameters function...
  • Page 60 User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.2.13 Security Configuration BIOS Setting Description Setting Option Effect Trusted Execution Enabled/Disabled Enables or Technology disables this parameters function TXE HMRFPO TXE HMRFPO Enabled/Disabled Enables or parameters disables this function TXE Firmware TXE Firmware Enabled/Disabled Enables or...
  • Page 61: Chipset Menu

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.3 Chipset Menu For items marked with ►, please press <Enter> for more options. BIOS Setting Description Setting Effect Option High Precious Allow to set up High Enabled/ Enables/Disables Timer Precious Timer settings Disabled this function Restore AC...
  • Page 62: Security Menu

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.4 Security Menu In the Security menu, users can set administrator password, user password, and HDD security configuration. BIOS Setting Description Setting Option Effect Administrator Displays Enter Enter password Password whether or not an administrator password has been set.
  • Page 63: Boot Configuration

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.5 Boot Configuration The Boot menu sets the sequence of the devices to be searched for the operating system. The bootable devices will be automatically detected during POST and shown here, allowing you to set the sequence that the BIOS uses to look for a boot device from which to load the operating system.
  • Page 64 User Manual Chapter 4 AMI UEFI BIOS Setup Fast Boot Enables or Disabled Disables this disables Fast function Boot to shorten Enabled Enables this the OS boot function process. (Default: Disabled). Boot Mode Select Specifies which Legacy Only Legacy mode will be used option is booted for booting UEFI...
  • Page 65: Save & Exit

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.2.6 Save & Exit The Exit menu displays a way how to exit BIOS Setup utility. After finishing your settings, you must save and exit for changes to be applied. BIOS Setting Description Setting Option Effect...
  • Page 66 User Manual Chapter 4 AMI UEFI BIOS Setup Save Changes Reset the system Enter <YES> Saves the changes and Reset after saving the Enter <NO> Return to the BIOS changes. Setup Main Menu Discard Changes Reset system Enter <YES> Saves the changes and Reset setup without Enter <NO>...
  • Page 67: Using Recovery Wizard To Restore Computer

    User Manual Chapter 4 AMI UEFI BIOS Setup 4.3 Using Recovery Wizard to Restore Computer The Panel PC has a dedicate recovery partition stored on the hard drive of the PC to enable quick one-key recovery process. This partition occupies about 11GB of the storage space, and comes built-in to the PC.
  • Page 68 User Manual Chapter 4 AMI UEFI BIOS Setup Wait the recovery process to complete. During the recovery process, a command prompt will show up to indicate the percent of recovery process complete. The system will restart automatically after recovery completed.
  • Page 69 User Manual Chapter 5 Driver Installation Driver Installation This chapter describes how to install all necessary drivers.
  • Page 70: Chapter 5: Driver Installation

    User Manual Chapter 5 Driver Installation CHAPTER 5: DRIVER INSTALLATION This chapter provides guideline to driver installations. 5.1 Installing Chipset Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “Chipset Driver” and click “infinst_auto.exe” to install driver. Step 2 Click Next to continue.
  • Page 71 User Manual Chapter 5 Driver Installation Step 3 Click Yes to agree the license terms. Step 4 Click Next to install the driver. Step 5 Software setup progress window will appear, click Next to continue. Step 6 Click “Yes, I want to restart this computer now” to finish the installation.
  • Page 72: Installing Graphics Driver

    User Manual Chapter 5 Driver Installation 5.2 Installing Graphics Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “Graphics Driver” and click Setup to execute the setup. Step 2 Setup Welcome Window will appear, click Next to continue the process. Step 3 Carefully read the license terms and click Yes to agree.
  • Page 73: Installing Intel Sideband Fabric Device (Intel Mbi) Driver

    User Manual Chapter 5 Driver Installation 5.3 Installing Intel Sideband Fabric Device (Intel MBI) Driver Only for Windows 8. Step 1 Insert the CD that comes with the motherboard. Open the file document “MBI” and click “Setup.exe” to install the driver. Step 2 Welcome to the setup program window will appear, click Next to start the installation.
  • Page 74: Installing Intel Trusted Engine Interface (Intel Txe) Driver

    User Manual Chapter 5 Driver Installation 5.4 Installing Intel Trusted Engine Interface (Intel TXE) Driver Step 1 Insert the CD that comes with the motherboard. Open the file document “TXE” and click “Setup TXE.exe” to install the driver. Step 2 Welcome to the setup program window will appear, click Next to start the installation.
  • Page 75: Installing Intel Network Connections

    User Manual Chapter 5 Driver Installation 5.5 Installing Intel Network Connections User must confirm the type of operating system is being used before installing Intel Network Connections. Follow the steps below to complete the installation. Step 1 Click “PROWin64.exe” Step 2 Click Yes to start the installation. Step 3 Welcome window will appear, click Next to install the driver.
  • Page 76: Installing Audio Driver

    User Manual Chapter 5 Driver Installation 5.6 Installing Audio Driver The ALC886 series are high-performance 7.1+2 channel high definition audio codecs that provide ten DAC channels for simultaneous support of 7.1 sound playback, plus 2 channels of independent stereo sound output (multiple streaming) through the front panel stereo outputs.
  • Page 77 User Manual Chapter 6 Mounting Mounting This chapter provides step-by-step mounting guide for all available mounting options.
  • Page 78: Chapter 6: Mounting

    User Manual Chapter 6 Mounting CHAPTER 6: MOUNTING This chapter provides mounting guide for all available mounting options. Pay attention to cautions and warning to avoid any damages. WARNING! / AVERTISSEMENT! Follow mounting instructions and use recommended mounting hardware to avoid the risk of injury. Suivez les instructions de montage et d'utilisation recommandé...
  • Page 79: Safety Precautions

    User Manual Chapter 6 Mounting 6.2 Safety Precautions Observe the following common safety precautions before installing any electronic device: • Use separate, non-intersecting paths to route power and networking wires. If power wiring and device wiring paths must be crossed make sure the wires are perpendicular at the intersection point.
  • Page 80: Vesa Mount

    Mounting 6.3.1 VESA Mount Flat Stainless P-CAP Panel PC has VESA mount holes on the rear side. Follow instructions below to mount the unit with VESA Mount bracket (not supplied by Winmate). Size VESA Plate Dimensions Screw hole diameter 10.4”, 15”,19”...
  • Page 81: Yoke Mount

    6.3.2 Yoke Mount Yoke Mount solution allows installing the Panel PC with the bracket (not supplied by Winmate). Mounting instruction: 1. Place the Panel PC on the bracket stand, aiming screw holes for each other.
  • Page 82 User Manual Chapter 7 Technical Support Technical Support This chapter includes directory to Winmate technical support.
  • Page 83: Chapter 7: Technical Support

    (SDK). If any problem occurs fill in problem report form enclosed and immediately contact us. 7.1 Software Developer Support Winmate provides the following SDK and Utilities for the IP69K Stainless P-CAP Panel PC. Item File Type Description Watchdog SDK Utility...
  • Page 84: Problem Report Form

    User Manual Chapter 7 Technical Support 7.2 Problem Report Form IP69K Flat Stainless P-CAP Panel PC Customer name: Company: Tel.: Fax: E-mail: Date: Product Serial Number: ____________________________________________________ Problem Description: Please describe the problem as clearly as possible. Detailed description of the occurred problem will allow us to find the best solution to solve the problem as soon as possible.
  • Page 85 User Manual Appendix A Product Specifications Product Specifications This section includes product specifications. Appendix...
  • Page 86: Appendix A: Product Specifications

    User Manual Appendix A Product Specifications APPENDIX A: PRODUCT SPECIFICATIONS Hardware Specifications Model Name R10IB3S- R15IB3S- R19IB3S- W22IB3S- W24IB3S- SPT269 SPC369 SPM169 SPA369 SPA269 Display 10.4” 15” 19” 21.5” Size 23.8” Resolution 1024 x 768 1024 x 768 1280 x 1024 1920 x 1080 1920 x 1080 350 ����/��...
  • Page 87 User Manual Appendix A Product Specifications Model Name W24IB3S- R10IB3S- R15IB3S- R19IB3S- W22IB3S- SPA269 SPT269 SPC369 SPM169 SPA369 6 x USB2.0 6 x USB2.0 6 x USB2.0 6 x USB2.0 6 x USB2.0 (4 x (4 x USB (4 x USB (4 x USB (4 x USB USB internal),...
  • Page 88 User Manual Appendix A Product Specifications Software Support – Drivers Item Driver Windows 7 Windows 8 Windows Chipset Driver ☑ ☑ ☑ Graphics Driver ☑ ☑ ☑ Audio Driver ☑ ☑ ☑ Intel Sideband Fabric Device ☒ ☑ ☑ (Intel MBI) Driver Intel Trusted Engine Interface ☑...
  • Page 89 User Manual Appendix B Order Information Order Information This section includes product specifications. Appendix...
  • Page 90: Appendix B: Order Information

    User Manual Appendix B Order Information APPENDIX B: ORDER INFORMATION The IP69K Flat Stainless P-CAP Panel PC available for ordering in the following configurations. Panel PC SODIMM DDR3L Max Windows 10 IoT Enterprise Windows Embedded 8.1 Industry Windows Embedded 8 Standard Windows Embedded 7 Standard Storage Mini PCIe SSD...
  • Page 91 NOTES _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _______________________________________________________...
  • Page 92 Winmate Inc. 9F, No.111-6, Shing-De Rd., San-Chung District, New Taipei City 24158, Taiwan, R.O.C Tel: 886-2-8511-0288 Fax: 886-2-8511-0211 Email: sales@winmate.com.tw Official website: www.winmate.com...

This manual is also suitable for:

R10ib3sspt269R19ib3sspm169W22ib3sspa369W24ib3sspa269

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