Lenovo ThinkSystem SN550 V2 Reference page 59

5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or
problem persists, collect Service Data log.
6. Contact Lenovo Support.
• FQXSPMA0012M: An Over-Temperature Condition has been detected on the
[PhysicalMemoryElementName] on Subsystem [MemoryElementName].
This message is for the use case when an implementation has detected an Over Temperature Condition
for Memory that has been Detected.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Temperature
SNMP Trap ID: 0
CIM Prefix: PLAT CIM ID: 0146
User Action:
Complete the following steps:
1. Check the event log of XClarity Controller (XCC) for any fan- or cooling-related issues.
2. Make sure that the airflow at the front and rear of the chassis is not obstructed and are in place,
clean, and correctly installed.
3. Make sure that the room temperature is within the range of operating specifications.
4. If the problem remains and no other DIMMs have the same indication, replace the DIMM.
• FQXSPMA0013N: The System [ComputerSystemElementName] has detected no memory in the
system.
This message is for the use case when an implementation has detected that memory was detected in the
system.
Severity: Error
Serviceable: Yes
Automatically notify Support: No
Alert Category: Critical - Memory
SNMP Trap ID: 41
CIM Prefix: PLAT CIM ID: 0794
User Action:
Complete the following steps:
1. If the DIMM was disabled because of a memory fault, follow the procedure for that event.
2. If no memory fault is recorded in the logs, re-enable the DIMM through the Setup utility or the OneCLI
utility.
3. If problem persists, Power cycle the server from the management console.
4. Reset XCC to default settings.
5. Reset UEFI to default settings.
6. Update XCC and UEFI firmware.
7. If problem persists, collect Service Data log.
8. Contact Lenovo Support.
• FQXSPMA0022I: Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem
[MemoryElementName].
.
Chapter 2 XClarity Controller events
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