Trouble Shooting - Handicare PRISM MEDICAL C450 Owner's Manual

Trouble Shooting

Should problems arise with the use of the lift review the following chart. Find the fault and complete the recommended solution. If
the fault is not found and/or the solution does not correct the problem contact your local Prism Medical authorized dealer for service
immediately.
Fault
The airline tubing that connects the
hand control to the lift has become
disengaged.
The hand control buttons do not oper-
ate according to their designations
(e.g. the UP button initiates a traverse
movement).
The carry bar of the lift does not oper-
ate up or down even when the airline
has been properly connected.
The GREEN light on the underside of
the lift is ON and the lift does not
operate in the DOWN direction.
The red indicator light on the under-
side lift turns RED and/or a loud
alarm sound is heard when an individ-
ual is raised.
One side of the lift tape (strap) is
starting to fray after continued use.
The lift does not pass through a track
component such as a turntable or gate.
No Power.
Hand Control Button Functionality
Reversed/Lift strap spooled in reverse
direction/Pulling E Down moves lift
strap "UP"
The lift is recommending preventative
maintenance.
C450/ C625 - User Guide (753101)
Recommended Solution
Refer to the section of this manual titled "Attaching the airline tube to the lift".
If this does not correct the problem then contact your local authorized dealer immediately so
that the lift can be checked to ensure proper continued operation.
The airline tubing has not been connected correctly. Refer to the section of this manual titled
"Attaching the airline and hand control to the lift". If this does not correct
the problem then contact your local authorized dealer immediately so that the lift can be
checked to ensure proper continued operation.
The indicator light on the control panel located on the underside of the lift should be GREEN.
Press the ON button or UP/DOWN arrow buttons or any coloured button on the hand control.
This should activate the lift and the indicator light turn GREEN.
If the lift still does not function, then the batteries may be low and require charging. Refer to
the section of this manual titled "Charging the lift". Charge the lift for at least one hour
and then try to raise/lower the carry bar.
If the emergency lowering has been used then the UP and DOWN functions will not operate.
DO NOT use the lift. Contact your local authorized dealer immediately so that the lift can be
checked to ensure proper continued operation.
There is a built-in slack tape detector in the lift. This may be sensitive. Apply weight to the
carry bar while pressing the DOWN button. If this corrects the problem temporarily but not
permanently then contact your local authorized dealer so that the lift can be checked to en-
sure proper continued operation.
The batteries are low and require charging. Refer to the section of this manual titled
"Charging the lift". Charge the lift for at least one hour and then try to raise/lower the
carry bar.
If this does not correct the problem then contact your local authorized dealer immediately so
that the lift can be checked to ensure proper continued operation.
Check to be sure that the lift is always directly above the individual being lifted, especially
with motorized traversing lifts. Refer to the section titled "Basics in transferring an
individual" for correct lift positioning. If fraying still continues then contact your local
authorized dealer immediately so that the lift can be checked to ensure proper continued oper-
ation.
Refer to the "Owners Manual" for the specific piece of equipment in question. If the recom-
mended solution does not correct the problem then contact your local authorized dealer im-
mediately so that the lift can be checked to ensure proper continued operation.
Ensure the Emergency Lowering tab has not come out. If it has, simply press the tab back
into the lift.
1) Press the "UP" button on hand control, strap should start moving out of the lift, continue
pressing "UP" button, strap will spool out fully and will start winding in correct orientation.
Now the "UP" button will move strap in up direction.
2) If the unit is equipped with RTC feature, activate the RTC function by pressing and hold-
ing "Left and Right" buttons together, the strap will move in downwards direction till it
reaches the lowest limit , once it reaches the lowest limit it will start moving up again, cor-
recting the orientation of strap.
Complete the "Semi-Annually" PM procedure outlined on page 27 prior to resetting the lift
counter. Instructions to reset the lift counter are detailed on page 21.
Rev: 14 MAR 2017 Page: 25