Motorola solutions avigilon H5A Series Interface User Manual
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Motorola solutions avigilon H5A Series Interface User Manual

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H4 and H5 Camera Web
Interface User Guide
Avigilon High Definition H4 and H5 IP Camera Models:
H5A-xx
H5A-xx-IR
H5SL-xx
H5SL-xx-IR
H5EX-xx-BO1
H5EX-xx-CO1
H5EXPTZ-xx-
BO30
 
H5M-DO
H5A-PTZ-xx
H5A-CR1-IR-xx
H4A-xx(-B)
H4A-G-xx-IR(-B) H4F-DO
H4A-xx-IR(-B)
H4A-G-B(-B)
H5PRO-B
H4A-xMH
H4VI-RO1-IR
H4M-D
H4SL-xx(-IR)
H4PRO-B
H4A-ETD-KIT
H4A-THC-BO
H4IRPTZ-DP
H4PTZ-Dx
H3A-xx
H3A-BO-IR
 

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  • Page 1 H4 and H5 Camera Web Interface User Guide Avigilon High Definition H4 and H5 IP Camera Models: H5A-xx H5M-DO H5PRO-B H4A-ETD-KIT H5A-xx-IR H5A-PTZ-xx H4A-xMH H4A-THC-BO H5SL-xx H5A-CR1-IR-xx H4VI-RO1-IR H4IRPTZ-DP H5SL-xx-IR H4A-xx(-B) H4M-D H4PTZ-Dx H5EX-xx-BO1 H4A-G-xx-IR(-B) H4F-DO H3A-xx H5EX-xx-CO1 H4A-xx-IR(-B) H4SL-xx(-IR) H3A-BO-IR H5EXPTZ-xx- H4A-G-B(-B)
  • Page 2 Copyright © 2016 - 2021, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, HDSM SmartCodec, AVIGILON CONTROL CENTER, ACC, ACCESS CONTROL MANAGER, and ACM are trademarks of Avigilon Corporation. Android is a trademark of Google LLC. Apple, Safari and Mac are trademarks of Apple Inc, registered in the US and other countries.

  • Page 3: Table Of Contents

    Table of Contents Introduction System Requirements Accessing the Camera Web Interface Creating the Initial User and Logging In Logging In Live View Using the Camera Zoom and Focus Controls Using Camera Presets Adding a Camera Preset Moving the Camera to a Preset Position Deleting a Preset Using the PTZ Camera Controls Activating the IR PTZ Camera Washing Sequence...
  • Page 4 Privacy Zones Setting a Privacy Zone Deleting a Privacy Zone Storage Enabling Onboard Storage ONVIF Profile G Downloading Recorded Video from the Web Interface Downloading Recorded Video from the SD Card Deleting Recorded Video Digital Inputs and Outputs Microphone Speaker Intercom SIP Peer to Peer Configuration SIP Server Configuration SIP Network Settings...
  • Page 5 Editing PTZ Tours Defining PTZ Limits ACC™ ES Camera Checking the ACC ES Camera Status Configuring the ACC ES Camera Administration Settings Restarting the ACC Software Formatting the Recorded Video Drive Changing the Communication Ports Overriding the Login Limit Enabling Storage Management Reviewing ACC Software Logs...

  • Page 6: Introduction

    Introduction Avigilon High Definition IP cameras include a web interface that allows you to view the live video and configure the camera through a web browser. Before you access the web interface, make sure all the procedures described in the camera installation guide have been completed.

  • Page 7: Accessing The Camera Web Interface

    Accessing the Camera Web Interface After the camera has been installed, you need the camera's IP address to access the web interface. The IP address can be found in the following:   The Avigilon Control Center (ACC) software — Open the Setup tab to see the details of the selected camera.

  • Page 8: Logging In

     1. Enter a new User Name or keep the default administrator name.  2. Enter a new Password for the user. It is recommended to use a secure and complex password.  3. Confirm the new password.  4. For the first user, Administrator must be selected in the Security Group drop-down menu.  5.

  • Page 9: Live View

    Live View After you log in, the first page you see is the Live View. The Live View contains an image panel that displays the live video stream. Use the menu links in the top-left corner to navigate through the web interface. Click Live View any time to return to this page.

  • Page 10: Adding A Camera Preset

    Adding a Camera Preset  1. On the Live View page, use the Zoom and Focus controls to focus the camera on a specific point in the video image.  2. Enter a name in the Add Preset field then click Add. Moving the Camera to a Preset Position To use a preset, select a configured preset from the Presets drop-down list and click Go.

  • Page 11: Saving A Still Image

    washer circuit must be connected to Digital Output 1 with the Circuit State set to Normally Open. For more information, see Digital Inputs and Outputs on page 35. Saving a Still Image If you see the Save Still to SD Card button from the Live View page, the camera supports the ability to take snapshots of live video from the web interface.

  • Page 12: Setup

    Setup Note: Certain options are not displayed if they are not supported by the camera model you are using or if you do not have the required user permissions. The factory default settings allow you to use the camera or encoder immediately after installation. If you have special requirements, you can customize the settings through the web interface.

  • Page 13: General

    General When you select Setup, the first page you see is the General page. The General page allows you to set the camera's identity. Tip: Features and options are disabled if they are not supported by the camera. Important: Avigilon H4 Multisensor and H5A Dualhead cameras have multiple camera heads in a single camera.
  • Page 14    6. (H4 Pro Cameras only) Select the Enable ONVIF compatibility check box to enable ONVIF features on your H4 Pro camera. Note: The Enable ONVIF compatibility check box will not appear when configuring cameras that already have ONVIF enabled. New cameras have ONVIF enabled by default. Older cameras may have this check box appear after upgrading the camera firmware.

  • Page 15: Network

       8. Select any of the Overlay Setting check boxes to display and stamp that information on the camera's video stream. The options are:   Display Date Selecting the Display Date check box also enables the Date Format drop-down list. From the list, choose the date format which will be used to display the date.
  • Page 16  1. At the top of the page, select how the camera obtains an IP address:   Obtain an IP address automatically: select this option to connect to the network through an automatically assigned IP address. The IP address is obtained from a DHCP server. If it cannot obtain an address, the IP address will default to addresses in the 169.254.x.x range.
  • Page 17 Note: The configured prefix length may not display correctly in the web interface, but the prefix used by the camera will be the configured length.  d. In the Default Gateway field, enter the Default Gateway you prefer to use. You can only assign a Default Gateway if RA is disabled.

  • Page 18: Configuring 802.1X Port-Based Authentication

     2. If you are using an external NTP server, select how the server is configured:   DHCP.   Manual. Select this option and then enter the server address in the NTP Server field.  8. In the MTU area, set the Maximum Transmission Unit (MTU) size in bytes. Enter a number between the available range displayed on the right.

  • Page 19: Switching 802.1X Authentication Profiles

      Select PEAP for username and password authentication.   Configuration Name: give the profile a name.   EAP Identity: enter the username that will be used to authenticate the camera.   Password: enter the password that will be used to authenticate the camera.  ...

  • Page 20: Advanced Network

     1. In the left-menu pane, select Network > SNMP.  2. On the SNMP page, select the Enable SNMP check box.  3. From the Version drop-down list, select the preferred SNMP version. Be aware that both versions can be configured, but only one can be enabled at a time:  ...
  • Page 21 Note:   FIPS 140-2 Level 1 requires the purchase of a FIPS camera license.   FIPS 140-2 Level 3 requires the purchase of a CRYPTR micro card. The CRYPTR card must be inserted into the camera's SD card slot before it can be enabled.  1.

  • Page 22: Ip Filter

    micro card to store your keys. IP Filter On the IP Filter page, you can control which IP addresses are able to connect to your camera. If enabled, you have the option to limit IP addresses in 2 ways:   Deny Access to specific IP addresses or range of addresses.  ...

  • Page 23: Image And Display

    Image and Display Tip: Features and options are disabled if they are not supported by the camera. Important: Avigilon H4 Multisensor and H5A Dualhead cameras have multiple camera heads in a single camera. Some settings apply to the camera as a whole, and other settings apply to individual heads.
  • Page 24   To focus towards zero:   Click << to take a large step.   Click < to take a small step.   Click 0 to focus at zero.   To focus towards infinity:   Click >> to take a large step.  ...
  • Page 25   Use the Day/Night Threshold slider to set the day/night threshold. Move the slider to select the light level when the camera switches between day mode and night mode. The slider is only available when the Day/Night Mode setting is set to Automatic. The slider may display one of the following values:  ...
  • Page 26 Note: Disabling the night visibility check could delay the camera from transitioning between night and day modes and make the transition time less optimal. For example, the camera stays in night mode 30 minutes longer than it needs to.  6. To adjust the exposure of the image, adjust the Exposure Settings:  ...
  • Page 27 places less of the scene in focus. Larger f-numbers (negative EV) result in a smaller maximum opening, placing more of the scene in focus. The camera will automatically correct for the decreased light by using a higher gain or a longer exposure time.  ...

  • Page 28: Adjustments

    that may be prone to shaking or vibrations, select this check box to enable the camera's built- in image stabilization feature. Note: On H5A-PTZ cameras, enabling Image Stabilization will reduce the zoom capability from 36x to 30x zoom.  8. Click Apply to save your changes. Adjustments On the Adjustments page, you can control the video image color, contrast, and brightness settings.
  • Page 29   Saturation: You can adjust the video’s color saturation by entering a percentage number. 0 creates a black and white image, while 100 creates intense color images.   Sharpness: You can adjust the video’s sharpness by entering a percentage number. 0 applies the least amount of sharpening, while 100 applies the most sharpening to make the edges of objects more visible.

  • Page 30: Compression And Image Rate

    Compression and Image Rate On the Compression and Image Rate page, you can change the camera’s compression and image quality settings for sending video over the network. Note: If a camera with video analytics or unusual motion detection is physically moved or adjusted, or if the focus or zoom level is changed, reset the learning progress to provide accurate results.

  • Page 31: Enabling Hdsm Smartcodec™ Technology Settings

    the network. Note: Adjusting the image rate across the 30 fps boundary will stop the video stream for a few seconds. If the camera is operating in High Framerate mode, then the maximum image rate is increased. For more information on the High Framerate mode, see General on page 8.

  • Page 32: Viewing The Rtsp Stream Uri

     4. In the Bandwidth Reduction drop-down list, select one of the options:     Medium (recommended)   High   Custom  5. Click Apply to save your changes. Viewing the RTSP Stream URI On the Compression and Image Rate page, you can also generate the camera’s real time streaming protocol (RTSP) address.

  • Page 33: Hdsm Smartcodec Technology Advanced Settings

      To access the still image, click the URI link in the Still Image URI area. The last recorded frame of video from the camera’s secondary stream is displayed. You can choose to save or print the image directly from the browser. HDSM SmartCodec Technology Advanced Settings On the HDSM SmartCodec Technology Advanced Settings page you can select settings for both motion and idle scenes.

  • Page 34: Tamper Detection

    Note: This motion detection setting configures pixel change detection in the camera's field of view. If you are configuring an Avigilon video analytics camera, you will need to configure the detailed analytics motion detection and other video analytics features through the Avigilon Control Center Client software.

  • Page 35: Tamper Detection Switch

    heads. Certain multi-head camera settings can be set globally for all of the heads on the All Heads tab, while other settings should be set for each individual head, using the Head 1 to Head 4 tabs. When configuring an H4 Multisensor or H5A Dualhead camera, be sure to check that you have configured both the global and the individual head settings.

  • Page 36: Analytics

     2. Check Enable Tamper Detection Switch if you want the camera to send notifications when the tamper detection switch is activated. This option is enabled by default.   Notifications received by a Safety Relay connected to the camera will activate the lockout mode, keeping the door securely locked, only permitting exiting from the secure side.

  • Page 37: Setting A Privacy Zone

    configured both the global and the individual head settings. Setting a Privacy Zone  1. To add a privacy zone, click Add. A privacy zone box is added to the video image. Note: For Avigilon H4 PTZ cameras, the privacy zone may shift slightly when the camera performs an e-flip.

  • Page 38: Onvif Profile G

    Note: For cameras with 2 microSD card slots, you will only be able to configure the microSD card that is inserted first, in either card slot. The second microSD card slot is reserved for future features.  1. On the Storage page, select the Enable Onboard Storage check box.  2.

  • Page 39: Downloading Recorded Video From The Sd Card

    It is recommended that you download recorded video from the web interface. However, if your bandwidth is limited, you can choose to download the recorded video directly from the SD card. For more information, Downloading Recorded Video from the SD Card below.

  • Page 40: Deleting Recorded Video

    Deleting Recorded Video As the SD card becomes full, the camera automatically starts overwriting the oldest recorded video. You can also choose to manually delete video to make room for new recordings. On the Storage page, you can choose to delete video in the following ways:  ...

  • Page 41: Speaker

    Microphone page. The higher the gain setting, the higher the microphone volume.   Enter a number between the available range displayed on the right then click Apply. If you are configuring an Avigilon Fisheye camera, there are two fields available:  1.

  • Page 42: Intercom

    Intercom Use the settings on the Intercom page to setup the SIP connection for the Video Intercom. You can configure your Video Intercom to work with SIP or your VMS. If you are using SIP, you can configure for:   SIP Peer to Peer calling.

  • Page 43: Sip Server Configuration

    range and also should not use any ports used by the ACC system.   Allow Incoming SIP Calls: Enable this option to turn on SIP call auto-answering for the Video Intercom. With this option enabled, any SIP phone can make a call to the Video Intercom IP address or domain address to talk through the Video Intercom even if the visitor has not pressed the call button.

  • Page 44: Sip Network Settings

      SIP Server: Enter the domain address of the SIP server used as registrar, proxy, and redirect server. This must be a valid IPv4, IPv6, or DNS name.   SIP Server Port: Enter the UDP port number that will be used to communicate with the SIP server.

  • Page 45: Dtmf Supported Standards

    DTMF Supported Standards Select the checkbox for SIP info and/or RTC 2833 to have your DTMF codes supported by one or both of those standards. The default is to have both standards selected. Configuring DTMF Codes To use the Video Intercom with a SIP configuration, you will need to use the DTMF Codes page to setup the dual-tone multi-frequency signaling that will be used grant door access through the Video Intercom.

  • Page 46: Modifying A Dtmf Code

    The new DTMF name and sequence will be listed on the DTMF Codes page. Modifying a DTMF Code You can change the name or sequence of a DTMF code by selecting it and clicking Modify. Make your changes and click Apply to save them. Deleting a DTMF Code To delete one or more DTMF codes, select them from the list and click Delete.

  • Page 47: Audio

    Audio Use the settings on the Audio page to adjust the audio quality of the Video Intercom. For encoding the audio stream, you can choose from the Opus sound encoder, which produces high-quality sound, or the G.711 protocol sound encoder. Use the Opus encoder if you are using ACC software Release 6.10 or later (or a third-party video management system that supports the Opus protocol).

  • Page 48: Users

    microphone's behavior in the ACC Client. For other cameras this option is not available. Use the Microphone Muting drop-down menu to set the microphone's behavior. The default setting is Never Mute.   Never Mute: Allows the ACC Client users to always listen to audio from the camera at any time.

  • Page 49: Removing A User

     4. Click Apply to save your changes. Removing a User Note: You cannot remove the default Administrator user.  1. On the Users page, select a user from the User Name (Security Group) list.  2. Click Remove. Keeping Usernames and Passwords After Firmware Revert To add a layer of security to protect the camera from theft, you have the option of keeping the camera's current usernames and passwords after a firmware revert.

  • Page 50: Upgrading The Camera Firmware

    Tip: If you've enabled the feature that maintains your username and password after a firmware revert, make sure you have a written copy of your current usernames and passwords. For more information, see Keeping Usernames and Passwords After Firmware Revert on the previous page.
  • Page 51 displayed.  4. Click Update. The logs update to display the filtered information. Device Log...

  • Page 52: H4 Multisensor And H5A Dualhead Dome Cameras

    H4 Multisensor and H5A Dualhead Dome Cameras Avigilon H4 Multisensor and H5A Dualhead Dome cameras use the same settings as the other cameras referenced in this guide, with the exception that these settings are multiplied by the number of heads on the camera.

  • Page 53: Enabling And Disabling Ir Leds

     1. Select the All Heads tab to adjust the settings that apply to the whole camera. These settings include Flicker Control and Enable WDR on the Image and Display page, as well as Saturation, Brightness, Sharpness and Contrast on the Image and Display > Adjustments page.  2.
  • Page 54 and if issue persists, please contact support. Indicates that the health check failed to communicate with all of the LEDs on the ring and has disabled the IR LED ring. Tip: Reboot the camera and check if the IR LED ring status continues to detect an error. If the error persists after rebooting, contact technical support at avigilon.com/contact for help...

  • Page 55: Ptz Camera

    PTZ Camera Avigilon H4 PTZ cameras use many of the same settings as other High Definition IP cameras. The following settings are only available to PTZ cameras. Creating PTZ Tours For PTZ cameras, you have the option of running Tours from the Live View page. Tours allow the PTZ camera to automatically move between a series of preset positions, and can be set to pause at each preset for a specific amount of time for video monitoring.

  • Page 56: Editing Ptz Tours

     9. To re-order a preset, click the up and down arrows or click and drag the left edge of the preset through the list.  10. Click Apply to save the tour. Editing PTZ Tours  1. From the left menu pane, select PTZ Tours.  2.
  • Page 57  5. To set the Pan/Tilt Speed Limit, enter a maximum number of degrees per second to limit the speed that the camera moves when you manually control its mechanical pan and tilt. Enter a number between the available range displayed on the right.  6.

  • Page 58: Acc™ Es Camera

    ACC™ ES Camera If you are configuring an H4 Edge Solution (ES) camera, you will see the ACC ES application option in the left-menu pane. H4 ES cameras feature a server component that runs the Avigilon Control Center Server software. This allows each H4 ES camera to also act as its own site and server.

  • Page 59: Changing The Communication Ports

     1. To format the SSD, click Reinitialize Storage.  2. When the browser displays the following error message, click OK: This will require the ACC ES application to restart and will delete all ACC ES configuration settings and data. Are you sure you want to continue? The ACC Server software on the camera restarts.

  • Page 60: Reviewing Acc Software Logs

    where archived video is saved.  1. Select the Enable Storage Management check box.  2. From the Network Protocol drop-down list, select one of the following:   CIFS — Common internet file system. The network path is typically in this format: //<hostname or IP>...

This manual is also suitable for:

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