Motorola solutions Avigilon H4 Installation Manual

Motorola solutions Avigilon H4 Installation Manual

Hd dome camera
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Installation Guide
Avigilon™ H4 HD Dome Camera Models:
H4A-DC1(-B), H4A-DC2(-B)

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Summary of Contents for Motorola solutions Avigilon H4

  • Page 1   Installation Guide Avigilon™ H4 HD Dome Camera Models: H4A-DC1(-B), H4A-DC2(-B)
  • Page 2 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 3 Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
  • Page 4 Legal Notices ©  2019, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. ONVIF is a trademark of Onvif, Inc. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ®...
  • Page 5: Table Of Contents

    Table of Contents Overview Cover View Clamp View Top View Front View Rear View Installation Required Tools and Materials Camera Package Contents Installation Steps Removing the Dome Cover Inserting Cables through the Sealing Grommet Mounting and Aiming Video Analytics Cameras Mounting the Dome Camera Mounting the Dome Camera Using the Ceiling Clamps Mounting the Dome Camera using the Camera Mounting Holes...
  • Page 6 Cleaning Dome Bubble Body Limited Warranty and Technical Support...
  • Page 7: Overview

    Overview Cover View  1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.  2. Dome cover Vandal resistant dome cover. Overview...
  • Page 8: Clamp View

    Clamp View  1. Clamps Spring loaded locking mechanisms that secure the camera to the mounting surface. Clamp View...
  • Page 9: Top View

    Top View  1. Lanyard Connects to a lanyard hook on the cover.  2. Cable entry hole An entry hole for the cables required for camera operation.  3. Mounting holes Holes for mounting the camera to a mounting surface. Top View...
  • Page 10: Front View

    Front View  1. Power connector block Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only required when Power over Ethernet is not available.  2. Link LED indicator Indicates if there is an active connection in the Ethernet port.  3.
  • Page 11: Rear View

    Rear View  1. Azimuth control Provides control of the image angle.  2. SD card slot Accepts an SD card for onboard storage.  3. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.  4.
  • Page 12: Installation

    No. 2 Phillips screwdriver — for attaching the camera to a mounting surface and positioning the clamps.   T20 Pin-In star-shaped driver Camera Package Contents Ensure the package contains the following:   Avigilon H4 HD Dome Camera   Mounting template sticker   RJ-45 grommet piercing cap   4 screws and anchors for solid walls Installation Steps Complete the following sections to install the device.
  • Page 13: Mounting And Aiming Video Analytics Cameras

     1. Remove the sealing grommet from the camera.  2. Pull the tab on the grommet to open a hole for the Ethernet cable.  3. Push an Ethernet cable through the grommet by one of the following methods:  a. If the Ethernet cable is uncrimped, push the cable through the grommet.  b.
  • Page 14  1. Use the mounting template to cut an entry hole for the camera and cables into the ceiling.  2. Use a No. 2 Phillips screwdriver to push each of the clamps into the camera. Push the clamp down until the spring is fully compressed, then rotate the clamp counter clockwise into the ready position.  3.
  • Page 15: Mounting The Dome Camera Using The Camera Mounting Holes

    Mounting the Dome Camera using the Camera Mounting Holes Perform the following procedure if you will be mounting the camera to a surface where the clamps cannot be used to secure the camera.  1. Use the mounting template to drill four mounting holes and an entry hole for the camera.  2.
  • Page 16: Connecting Cables

    Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors.  1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.  2.
  • Page 17: Initializing A Camera Username And Password

    Initializing a Camera Username and Password Cameras manufactured after January 1, 2020, do not have a default username or password and will be in a factory default state. Important: You must create a user with administrator privileges before the camera is operational. The first user can be created using any of the following methods:  ...
  • Page 18: Assigning An Ip Address

    Note: The camera will reserve the 10.11.22.32/28 subnet for internal use while the USB Wi-Fi Adapter is plugged in. Assigning an IP Address The device automatically obtains an IP address when it is connected to a network. Note: If the device cannot obtain an IP address from a DHCP server, it will use Zero Configuration Networking (Zeroconf) to choose an IP address.
  • Page 19: Aiming The Dome Camera

      The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on page 11.   Web browser interface: http://< camera IP address>/.   Network Video Management software application (for example, the Avigilon Control Center™ software).
  • Page 20: Installing The Dome Cover

    Installing the Dome Cover Be careful not to touch or scratch the dome bubble when installing the dome cover.  1. Attach the lanyard to the dome cover.  2. Remove the protective cover on the inside of the dome bubble.  3. Attach the dome cover to the base by tightening the screws with the star-shaped driver.  4.
  • Page 21: Configuring The Camera

    Configuring the Camera Once installed, use one of the following methods to configure the camera:   If you have the USB Wifi Adapter, you can access the mobile web interface to configure the camera. For more information, see Avigilon USB Wi-Fi Adapter System User Guide.  ...
  • Page 22: Cable Connections

    Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications. To connect power to the power connector block, complete the following steps:  1.
  • Page 23: Connecting To Microphones, Speakers, And Video Monitors

    Figure 1: Example application.  1. Ground  2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V.  3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
  • Page 24 The video output signal is determined by the camera flicker control setting. When the camera flicker control is set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is PAL.
  • Page 25: Connection Status Led Indicator

    Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
  • Page 26: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: If you have video recorded to the SD card, be aware that resetting the camera will not affect the recorded video.
  • Page 27: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
  • Page 28 Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble:   Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.  ...
  • Page 29 Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...

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