Motorola solutions Avigilon H4A-DP1 Installation Manual

Motorola solutions Avigilon H4A-DP1 Installation Manual

Hd dome camera

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Installation Guide
Avigilon™ H4 HD Dome Camera Models:
H4A-DP1(-B), H4A-DP1-IR(-B), H4A-DP2(-B), H4A-G-DP1-IR(-B)

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Summary of Contents for Motorola solutions Avigilon H4A-DP1

  • Page 1 Installation Guide Avigilon™ H4 HD Dome Camera Models: H4A-DP1(-B), H4A-DP1-IR(-B), H4A-DP2(-B), H4A-G-DP1-IR(-B)
  • Page 2 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 3 Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
  • Page 4 Legal Notices ©  2019, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. ONVIF is a trademark of Onvif, Inc. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ®...
  • Page 5: Table Of Contents

    Table of Contents Overview Cover View Bottom View Top View Front View Rear View IR View Pendant Wall Mount Bracket View Pendant Wall Mount View Pendant NPT Mount View Required Tools and Materials Package Contents Installation Removing the Dome Cover Mounting and Aiming Video Analytics Cameras Inserting Cables through the Sealing Grommet Mounting the Dome Camera...
  • Page 6 Connection Status LED Indicator Resetting to Factory Default Settings Setting the IP Address Using the ARP/Ping Method Cleaning Dome Bubble Body Limited Warranty and Technical Support...
  • Page 7: Overview

    Overview Cover View  1. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.  2. Dome cover Vandal resistant dome cover. Overview...
  • Page 8: Bottom View

    Bottom View  1. Camera alignment latch A latch for locking the camera into the pendant wall mount or the pendant NPT mount.  2. Camera lanyard hook A hook for suspending the camera from the lanyard provided in the pendant wall mount or the pendant NPT mount.
  • Page 9: Top View

    Top View  1. Camera mounting screws Screws for securing the camera to the pendant wall mount or the pendant NPT mount.  2. Lanyard Connects to a lanyard hook on the cover. Top View...
  • Page 10: Front View

    Front View  1. Power connector block Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only required when Power over Ethernet is not available.  2. Link LED indicator Indicates if there is an active connection in the Ethernet port.  3.
  • Page 11: Rear View

    Rear View  1. Azimuth control Provides control of the image angle.  2. SD card slot Accepts an SD card for onboard storage. Not available on H4 Edge Solution (ES) Cameras.  3. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.  4.
  • Page 12: Ir View

    IR View   IR Illuminator Ring Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models. IR View...
  • Page 13: Pendant Wall Mount Bracket View

    Pendant Wall Mount Bracket View  1. Bracket mounting holes Points for mounting the pendant wall mount bracket to a mounting surface.  2. Mounting tabs Tabs for placing the pendant wall mount onto the bracket.  3. Mounting points Points for securing the pendant wall mount to the mounting bracket. Pendant Wall Mount Bracket View...
  • Page 14: Pendant Wall Mount View

    Pendant Wall Mount View  1. Pendant wall mount Dome camera mount for walls and other mounting surfaces.  2. Pendant wall mount screws Screws for securing the pendant wall mount to the mounting bracket.  3. NPT pipe entry hole A 3/4” NPT threaded hole for NPT pipe conduits. Pendant Wall Mount View...
  • Page 15: Pendant Npt Mount View

    Pendant NPT Mount View Note: The NPT pipe, adapter, and lock nut are not supplied by Avigilon and should be sourced separately.  1. 1-1/2” NPT-female to NPT-female adapter An adapter for attaching the pendant NPT mount to an NPT pipe.  2.
  • Page 16: Package Contents

      T20 Pin-In star-shaped driver   Pendant wall mount (H4-MT-WALL1) or Pendant NPT Mount (H4-MT-NPT1)   (Pendant wall mount only) No. 2 Phillips screwdriver — for attaching the pendant wall mount bracket to a mounting surface   (Pendant NPT mount only) 1-1/2” NPT-female to NPT-female pipe adapter — for attaching the pendant NPT mount to a pipe  ...
  • Page 17: Installation

    Installation Removing the Dome Cover Remove the dome cover by loosening the screws that fix the cover to the base. Use a T20 Pin-In star- shaped driver to loosen the screws. Note: Be careful not to scratch or touch the dome bubble. The resulting marks or fingerprints may affect the overall image quality.
  • Page 18: Mounting The Dome Camera

     1. Remove the sealing grommet from the camera.  2. Pull the tab on the grommet to open a hole for the Ethernet cable.  3. Push an Ethernet cable through the grommet by one of the following methods:  a. If the Ethernet cable is uncrimped, push the cable through the grommet.  b.
  • Page 19  3. Pull the required cables through the preferred hole:   If the cables will enter through the rear of the mount, pull them through the cable entry hole in the mounting surface.   If the cables will enter through the pipe entry hole in the bottom of the mount, pull the cables through the pipe conduit.
  • Page 20  6. Insert the bracket mounting tabs into the pendant wall mount. Figure 1: 1 — mounting tabs on the bracket, 2 — pendant wall mount screws  7. Tighten the wall mount screws to secure the wall mount to the bracket.  ...
  • Page 21  8. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the camera to hang.  9. Install the sealing grommet with all the required cables. For more information, see Inserting Cables through the Sealing Grommet on page 11.
  • Page 22  11. Secure the camera body to the mount using the camera mounting screws. Mounting the Dome Camera to the Pendant Wall Mount...
  • Page 23: (Optional) Mounting The Dome Camera To The Pendant Npt Mount

    (Optional) Mounting the Dome Camera to the Pendant NPT Mount Tip: It is recommended that the pendant NPT mount is mounted to a 1-1/2” conduit pipe. Note: The NPT pipe, adapter, and lock nut are not supplied by Avigilon and should be sourced separately.
  • Page 24  5. Connect the lanyard in the mount to the camera lanyard hook on the bottom of the camera. Allow the camera to hang.  6. Install the sealing grommet with all the required cables. For more information, see Inserting Cables through the Sealing Grommet on page 11.
  • Page 25  8. Secure the camera body to the mount using the camera mounting screws. (Optional) Mounting the Dome Camera to the Pendant NPT Mount...
  • Page 26: Connecting Cables

    Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors.  1. If external input or output devices are part of the installation (for example: door contacts, relays, etc.), connect the devices to the I/O connector block.  2.
  • Page 27: (Optional) Using The Usb Wi-Fi Adapter

      USB Wi-Fi Adapter: when connecting a camera in the factory default state, you will be redirected to the Create Administrator User page to create the first user. For more information, see Avigilon USB Wi-Fi Adapter System User Guide.   Avigilon Control Center software version 7.4 or later, or version 6.14.12 or later: when connecting a camera in the factory default state, the client software will ask you to create a new user.
  • Page 28: Accessing The Live Video Stream

      The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on the previous page.   Device's web browser interface: http://<camera IP address>/.   Network Video Management software application (for example, the Avigilon Control Center™ software).
  • Page 29: Aiming The Dome Camera

      Cameras manufactured before January 1, 2020: login to the camera using the default username of administrator with no password. It is recommended that you change the password after your first login. Aiming the Dome Camera Reference the camera's live stream as you aim the camera.  1.
  • Page 30: Installing The Dome Cover

     1. Log in to the camera web interface.  2. Display the Setup > General page.  3. In the Time Settings area, select the camera time zone.  4. Click Apply.  5. At the bottom of the Time Settings area, click the Configure NTP Server link. If you cannot see the link, select Network from the left menu pane.
  • Page 31: Zooming And Focusing The Dome Camera

     2. Remove the plastic cover on the inside of the dome bubble.  3. Attach the dome cover to the base by tightening the screws with the star-shaped driver.  4. Remove the plastic cover on the dome bubble. Zooming and Focusing the Dome Camera Ensure this procedure is performed after the dome cover is installed, so you can accommodate for the focus shift caused by the dome bubble.
  • Page 32 These guides are available on help.avigilon.com and on the Avigilon website: avigilon.com/support-and- downloads. For More Information...
  • Page 33: Cable Connections

    Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications. To connect power to the power connector block, complete the following steps:  1.
  • Page 34: Connecting To Microphones, Speakers, And Video Monitors

    Figure 2: Example application.  1. Ground  2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V.  3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
  • Page 35 The video output signal is determined by the camera flicker control setting. When the camera flicker control is set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is PAL.
  • Page 36: Connection Status Led Indicator

    Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
  • Page 37: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: Note: For the ES camera models, resetting the camera will erase all recorded video from the camera.
  • Page 38: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
  • Page 39: Cleaning

    Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble:   Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.  ...
  • Page 40: Limited Warranty And Technical Support

    Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...

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