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Installation must be performed by qualified personnel only, and must conform to all local codes. 640S-H4A-THC-BO models should be installed by a trained professional and should be installed in restricted access locations. This product is intended to be supplied by a UL Listed Power Unit marked “Class 2” or “LPS” or “Limited Power Source”...
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Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.
Table of Contents Overview Mounting Bracket View Rear View Front View Configuration Panel View Side View Installation Camera Package Contents Installation Steps Mounting and Aiming Video Analytics Cameras Installing the Mounting Bracket (Optional) Removing the Sun Shroud Reinstalling the Sun Shroud Connecting Cables Mounting the Camera Removing the Configuration Panel Cover...
Overview Mounting Bracket View 1. Camera mounts Points for installing the camera to the mounting bracket. 2. Mounting hook slots Points to hold the camera to the mounting bracket while connecting the required cables. 3. Mounting holes Holes for securing the mounting bracket to the mounting surface. Overview...
Rear View 1. Ethernet port Accepts an Ethernet connection to a network. Server communication and image data transmission occurs over this connection. Also receives power when it is connected to a network that provides Power over Ethernet. 2. Camera mounting screws Screws for mounting the camera to the mounting bracket.
Front View 1. Configuration panel cover Covers the configuration panel. For more information on the configuration panel, see the Configuration Panel View on the next page. Front View...
Configuration Panel View 1. SD card slot Accepts an SD card for onboard storage. 2. Link LED indicator Indicates if there is an active connection in the Ethernet port. 3. Connection status LED indicator Provides information about device operation. For more information, see Connection Status LED Indicator on page 17.
Side View 1. Sun shroud An adjustable cover to help protect the lens against glare from the sun. 2. Mount arm Adjustable mount arm for positioning the camera. 3. Adjustment screws Provides a locking mechanism for the mount arm. Side View...
Installation Camera Package Contents Avigilon H4A Thermal Camera Mounting template sticker 4 screws and anchors for solid walls Protective cable boot T20 Pin-In star-shaped driver Installation Steps Complete the following sections to install the device. Mounting and Aiming Video Analytics Cameras When installing an Avigilon video analytics camera, follow the listed mounting and aiming recommendations to maximize the camera's analytics capabilities:...
1. Use the mounting template to drill four mounting holes into the mounting surface. 2. Drill the cable entry hole into the mounting surface then pull the required cables through the cable entry hole. 3. Fasten the mounting bracket or the junction box to the mounting surface. Note: It is recommended that silicone sealant be applied around the edge of the mounting bracket or junction box to prevent moisture from entering the mounting surface.
Reinstalling the Sun Shroud 1. Use a T20 Pin-In star-shaped driver to screw on the sun shroud mount. 2. Align one side of the sun shroud to the mount. 3. Press down on the center of the sun shroud and flex the edges up, then lower it into place. Connecting Cables Before connecting any cables, ensure that the cable connections are properly protected from moisture and corrosion.
Power over Ethernet (PoE) Class 3 — If PoE is available, the camera LEDs will turn on. External Power — Connect an external 12 V DC or 24 V AC power source through the brown and blue auxiliary power cables. Important: Be careful not to connect power to the audio input cable, doing so will permanently damage the camera.
Removing the Configuration Panel Cover 1. Use a T20 Pin-In star-shaped driver to unscrew the configuration panel cover. 2. Remove the cover from the configuration panel. (Optional) Using the USB Wi-Fi Adapter If you have a USB Wi-Fi Adapter (H4-AC-WIFI), attach it to the camera's micro USB port to access the camera's mobile web interface.
The first user can be created using any of the following methods: Camera's Web Interface: enter the camera's IP address in a web browser to access the web interface. If the camera is in the factory default state you will be redirected to the Add a new user page to create the first user.
Note: Depending on the manufacture date of your camera, you will have one of the two options below to log in for the first time: Cameras manufactured after January 1, 2020: these cameras do not have a default username or password and will be in a factory default state.
1. To aim the camera, loosen the adjustment screws on the camera mount arm. 2. Rotate and move the camera and mount arm as required. Review the camera’s live video stream to help aim the camera correctly. 3. In outdoor installations, the sun shroud should be set as far forward as possible without intruding on the video image.
If you have the USB Wifi Adapter, you can access the mobile web interface to configure the camera. For more information, see Avigilon USB Wi-Fi Adapter System User Guide. If you have installed multiple cameras, you can use the Avigilon Camera Configuration Tool to configure common settings.
Connecting to Power and External Devices Important: Be careful not to connect auxiliary power to the audio input wire or the camera will be damaged. Although both the audio input wire and auxiliary power wire are brown, the auxiliary power wire is distinguished by its thicker wire gauge and AUX PWR label. If PoE is not available, the camera may be powered through the auxiliary power cable using either 12 V DC or 24 V AC.
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3. Green — Audio Output (line level) 4. Grey — Ground 5. Red — Digital Input 6. Pink — Digital Output 7. Purple — Reserved Wire, do not connect. 8. White — Reserved Wire, do not connect. * — Relay ...
Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: For models that feature an SD card slot, resetting the camera will not affect video that has been recorded to the SD card.
Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...
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