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H4 and H5 Camera Web
Interface User Guide
Avigilon High Definition H4 and H5 IP Camera Models:
H5A-xx
H5A-xx-IR
H5SL-xx
H5SL-xx-IR
H5EX-xx-BO1
H5EX-xx-CO1
H5EXPTZ-xx-
BO30
H5M-DO
H5A-PTZ-xx
H5A-CR1-IR-xx
H4A-xx(-B)
H4A-G-xx-IR(-B) H4F-DO
H4A-xx-IR(-B)
H4A-G-B(-B)
H5PRO-B
H5DH-xx
H4VI-RO1-IR
H4M-D
H4SL-xx(-IR)
H4PRO-B
H4A-xMH
H4A-ETD-KIT
H4A-THC-BO
H4IRPTZ-DP
H4PTZ-Dx
H3A-xx
H3A-BO-IR
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Related Manuals for Motorola solutions Avigilon H4 Series
Summary of Contents for Motorola solutions Avigilon H4 Series
- Page 1 H4 and H5 Camera Web Interface User Guide Avigilon High Definition H4 and H5 IP Camera Models: H5A-xx H5M-DO H5PRO-B H4A-xMH H5A-xx-IR H5A-PTZ-xx H5DH-xx H4A-ETD-KIT H5SL-xx H5A-CR1-IR-xx H4VI-RO1-IR H4A-THC-BO H5SL-xx-IR H4A-xx(-B) H4M-D H4IRPTZ-DP H5EX-xx-BO1 H4A-G-xx-IR(-B) H4F-DO H4PTZ-Dx H5EX-xx-CO1 H4A-xx-IR(-B) H4SL-xx(-IR) H3A-xx H5EXPTZ-xx- H4A-G-B(-B)
- Page 2 Copyright © 2016 - 2021, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, HDSM SmartCodec, AVIGILON CONTROL CENTER, ACC, ACCESS CONTROL MANAGER, and ACM are trademarks of Avigilon Corporation. Android is a trademark of Google LLC. Apple, Safari and Mac are trademarks of Apple Inc, registered in the US and other countries.
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Page 3: Table Of Contents
Table of Contents Introduction System Requirements Accessing the Camera Web Interface Creating the Initial User and Logging In Logging In Live View Using the Camera Zoom and Focus Controls Using Camera Presets Adding a Camera Preset Moving the Camera to a Preset Position Deleting a Preset Using the PTZ Camera Controls Activating the IR PTZ Camera Washing Sequence... - Page 4 Privacy Zones Setting a Privacy Zone Deleting a Privacy Zone Storage Enabling Onboard Storage ONVIF Profile G Downloading Recorded Video from the Web Interface Downloading Recorded Video from the SD Card Deleting Recorded Video Digital Inputs and Outputs Microphone Speaker Intercom SIP Peer to Peer Configuration SIP Server Configuration SIP Network Settings...
- Page 5 Editing PTZ Tours Defining PTZ Limits ACC™ ES Camera Checking the ACC ES Camera Status Configuring the ACC ES Camera Administration Settings Restarting the ACC Software Formatting the Recorded Video Drive Changing the Communication Ports Overriding the Login Limit Enabling Storage Management Reviewing ACC Software Logs...
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Page 6: Introduction
Introduction Avigilon High Definition IP cameras include a web interface that allows you to view the live video and configure the camera through a web browser. Before you access the web interface, make sure all the procedures described in the camera installation guide have been completed. -
Page 7: Accessing The Camera Web Interface
Accessing the Camera Web Interface After the camera has been installed, you need the camera's IP address to access the web interface. The IP address can be found in the following: The Avigilon Control Center (ACC) software — Open the Setup tab to see the details of the selected camera. -
Page 8: Logging In
1. Enter a new User Name or keep the default administrator name. 2. Enter a new Password for the user. It is recommended to use a secure and complex password. 3. Confirm the new password. 4. For the first user, Administrator must be selected in the Security Group drop-down menu. 5. -
Page 9: Live View
Live View After you log in, the first page you see is the Live View. The Live View contains an image panel that displays the live video stream. Use the menu links in the top-left corner to navigate through the web interface. Click Live View any time to return to this page. -
Page 10: Adding A Camera Preset
Adding a Camera Preset 1. On the Live View page, use the Zoom and Focus controls to focus the camera on a specific point in the video image. 2. Enter a name in the Add Preset field then click Add. Moving the Camera to a Preset Position To use a preset, select a configured preset from the Presets drop-down list and click Go. -
Page 11: Saving A Still Image
washer circuit must be connected to Digital Output 1 with the Circuit State set to Normally Open. For more information, see Digital Inputs and Outputs on page 35. Saving a Still Image If you see the Save Still to SD Card button from the Live View page, the camera supports the ability to take snapshots of live video from the web interface. -
Page 12: Setup
Setup Note: Certain options are not displayed if they are not supported by the camera model you are using or if you do not have the required user permissions. The factory default settings allow you to use the camera or encoder immediately after installation. If you have special requirements, you can customize the settings through the web interface. -
Page 13: General
General When you select Setup, the first page you see is the General page. The General page allows you to set the camera's identity. Tip: Features and options are disabled if they are not supported by the camera. Important: Avigilon H4 Multisensor and H5A Dual head cameras have multiple camera heads in a single camera. - Page 14 Important: Enabling ONVIF compatibility on a 40 MP or 61 MP H5 Pro camera will limit the resolution to 32 MP. The 32 MP video stream will be used by the 3rd party VMS and by the SD card if onboard storage is enabled. Connect your H5 Pro camera to an ACC system to enjoy the full resolution of your camera.
- Page 15 Models Features Impacted by High Framerate H4 HD ES Analytic Cameras: Increased maximum frame rate xx-H4A-xG-x WDR disabled H4 Multisensor Cameras: Increased maximum frame rate xx-H4A-xMH-x Self-learning video analytics and tamper disabled 12 MP H5A Fisheye Cameras: ...
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Page 16: Network
stream's rotation. 11. Select any of the Overlay Setting check boxes to display and stamp that information on the camera's video stream. The options are: Display Date Selecting the Display Date check box also enables the Date Format drop-down list. From the list, choose the date format which will be used to display the date. - Page 17 Use the following IP address: select this option to manually assign a static IP address. IP Address: Enter the IP Address you want to use. Subnet Mask: Enter the Subnet Mask you want to use. Default Gateway: Enter the Default Gateway you want to use. 2.
- Page 18 5. In the DNS Lookup area, select how the camera will obtain a Domain Name System (DNS) server address. Obtain DNS server address automatically: select this option to automatically find a DNS server. Use the following DNS server addresses: select this option to manually set DNS server addresses.
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Page 19: Configuring 802.1X Port-Based Authentication
10. In the Security area, set the Minimum TLS version that the camera should use for encrypting the communication between camera and server and block older TLS versions that should not be used. TLS 1.2 is recommended for increased security. ... -
Page 20: Switching 802.1X Authentication Profiles
Click Upload Files and the TLS client certificate and private key are uploaded to the camera. The uploaded files are used to generate a unique certificate to authenticate the camera. The unique certificate is displayed in the Uploaded Certificate field. 3. -
Page 21: Advanced Network
Edge Storage Status: a trap notification will be sent when the status of the SD card changes. IR Illuminator Status: a trap notification will be sent when the status of the H4 multisensor camera's IR LED ring changes. SNMP v3: Using SNMP v3, you can request status information through an SNMP Get request. -
Page 22: Ip Filter
The Camera Configuration Tool (CCT) can be used to generate a Certificate Signing Request (CSR) from the camera and to upload the signed certificate back to the camera. For more information, see the Camera Configuration Tool User Guide. 3. Click Apply to save your settings. Important: Changing this setting on your camera will require your camera to reboot and you will lose the video stream for that time. -
Page 23: Image And Display
1. In the left menu pane, select Network > IP Filter. 2. Select the Enable IP Filter checkbox to enable IP filtering. 3. At the top of the page, select how the camera should filter IP addresses: Allow Access: select this option to only allow access to the specific IP address entries you will make below. - Page 24 Note: If a camera with video analytics or unusual motion detection is physically moved or adjusted, or if the focus or zoom level is changed, reset the learning progress to provide accurate results. If the camera's image rate and compression or display settings are updated, the learning progress may reset automatically.
- Page 25 to each individual head. a. Select the All Heads tab to adjust the settings that apply to all of the camera heads. b. In the All Heads tab, you can set the Imaging mode: Select Global to apply the same Day/Night and Exposure settings to all of the camera heads.
- Page 26 External: The camera will open the IR cut filter and switch to monochrome mode based on the digital input circuit state. Note: The default digital input circuit state is configured on the Digital Inputs and Outputs page. For more information, see Digital Inputs and Outputs on page 35.
- Page 27 Exposure Offset: This is an advanced setting that allows you to compensate for unusual lighting conditions by setting an exposure offset value. Negative values result in a persistently darker image, and positive values result in a persistently brighter image. ...
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Page 28: Adjustments
Equalization: This setting allows you to adjust the camera image to equalize the color difference between warm and cold objects. A lower value will make the warm objects more noticable. Increasing the value will result in a more balanced video image. ... - Page 29 3. Adjust the video image as required. You can either use a preset configuration, or you can create your own custom configuration. Use the Preset drop-down list to select the preferred configuration: a. Avigilon: This preset provides the recommended balance of brightness and color for video surveillance.
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Page 30: Compression And Image Rate
If the image looks blurry, move the slider to the left to reduce the amount of blur in the scene and increase the bandwidth used. By default, the slider is set to the middle, or 50. Note: On H4 IR PTZ cameras, the default value is set to 80. 6. -
Page 31: Enabling Hdsm Smartcodec™ Technology Settings
1. In the Format drop-down list, select the preferred streaming format for displaying the camera video in the network video management software. If you are using the Onboard Storage feature, select H.264 or H.265. For more information, see Enabling Onboard Storage on page 32. -
Page 32: Viewing The Rtsp Stream Uri
1. Select the Enable check box to enable the HDSM SmartCodec features. 2. In the Min Image Rate field, enter how many images per second you want the camera to stream when there is no motion in the scene. 3. In the Idle Keyframe interval field, enter the number of frames between each keyframe (between 1 and 254) when there is no motion in the scene. -
Page 33: Accessing The Still Image Uri
Accessing the Still Image URI On the Compression and Image Rate page, you can access the last still image frame that the camera recorded. To access the still image, click the URI link in the Still Image URI area. The last recorded frame of video from the camera’s secondary stream is displayed. -
Page 34: Tamper Detection
When configuring an H4 Multisensor or H5A Dual head camera, be sure to check that you have configured both the global and the individual head settings. Note: This motion detection setting configures pixel change detection in the camera's field of view. If you are configuring an Avigilon video analytics camera, you will need to configure the detailed analytics motion detection and other video analytics features through the Avigilon Control Center Client software. -
Page 35: Tamper Detection Switch
Important: Avigilon H4 Multisensor and H5A Dual head cameras have multiple camera heads in a single camera. Some settings apply to the camera as a whole, and other settings apply to individual heads. Certain multi-head camera settings can be set globally for all of the heads on the All Heads tab, while other settings should be set for each individual head, using the Head 1 to Head 4 tabs. -
Page 36: Analytics
keeping the door securely locked, only permitting exiting from the secure side. Disabled: Tamper detection switch is not enabled on the camera. 2. Check Enable Tamper Detection Switch if you want the camera to send notifications when the tamper detection switch is activated. This option is enabled by default. ... -
Page 37: Setting A Privacy Zone
When configuring an H4 Multisensor or H5A Dual head camera, be sure to check that you have configured both the global and the individual head settings. Setting a Privacy Zone 1. To add a privacy zone, click Add. A privacy zone box is added to the video image. Note: For Avigilon H4 PTZ cameras, the privacy zone may shift slightly when the camera performs an e-flip. -
Page 38: Onvif Profile G
Tip: The SD card will record from the camera's highest resolution, non-tiled stream. In most cases, this will be the primary stream. Note: For cameras with 2 microSD card slots, you will only be able to configure the microSD card that is inserted first, in either card slot. -
Page 39: Downloading Recorded Video From The Sd Card
If you are using a CryptR micro card in the camera's SD slot for FIPS level 3 encryption, you will not be able to use onboard storage in the SD card slot. For camera's with 2 microSD slots you can only use the slots for either storage or the CryptR micro card, both options cannot be used at the same time. -
Page 40: Deleting Recorded Video
Deleting Recorded Video As the SD card becomes full, the camera automatically starts overwriting the oldest recorded video. You can also choose to manually delete video to make room for new recordings. On the Storage page, you can choose to delete video in the following ways: ... -
Page 41: Speaker
Enter a number between the available range displayed on the right then click Apply. If you are configuring an Avigilon Fisheye camera, there are two fields available: 1. Internal Microphone Gain — configures the gain for the microphone that is built into the camera. 2. -
Page 42: Intercom
Intercom Use the settings on the Intercom page to setup the SIP connection for the Video Intercom. You can configure your Video Intercom to work with SIP or your VMS. If you are using SIP, you can configure for: SIP Peer to Peer calling. -
Page 43: Sip Server Configuration
pressed the call button. 3. Click Apply to save your changes. When a SIP phone user receives a call, they can answer the call and speak to the visitor or redirect the call to another SIP phone before answering the call. If the call is answered, you will no longer be able to redirect the call. -
Page 44: Sip Network Settings
SIP Username: Enter the username that is configured for the Video Intercom in the PBX server. This field cannot be left empty. Authentication ID: Enter the username/ID that is used by the PBX registrar to authenticate the Video Intercom. This field cannot be left empty. ... -
Page 45: Adding A Dtmf Code
Tip: The DTMF codes will trigger output #1 on the Video Intercom for granting access. See the H4VI Video Intercom Installation Guide for more information on setting up the digital outputs. Multiple DTMF codes can be added for cases where there are multiple operators and auditing of which operator granted access may be needed. -
Page 46: Audio
server supports video. Use the SIP Video Settings page to configure the settings for the video that will be displayed during SIP calls. Note: SIP video calls also require you to have configured the SIP audio call settings. For more information, see Intercom on page 37. -
Page 47: Users
1. In the Audio Settings section: a. In the Encoding field, specify the audio encoder to use: Opus: Default high quality audio codec. G.711: Supported on various platforms. b. Clear the Echo Cancellation & Processing check box to disable all audio processing, including echo cancellation, noise reduction, and auto gain control. -
Page 48: Adding A User
Adding a User 1. On the Users page, click Add.. 2. On the Add User page, enter a User Name and Password for the new user. 3. In the Security Group drop-down list, select the access permissions available to this new user. ... -
Page 49: System
credentials. Important: Forgetting your own username or password after enabling this setting voids your warranty. The primary method of restoring the factory default username and password will be disabled. 1. At the bottom of the Users page, select the Do not clear usernames or passwords on firmware revert check box. -
Page 50: Device Log
1. Download the latest version of the firmware .bin file from the Avigilon website (avigilon.com/support) and complete the following steps: 2. On the System page, click Choose File to browse and locate the downloaded firmware file. 3. Click Upgrade. Wait until the camera upgrade is complete. Device Log The Device Log page allows you to view the camera’s system logs and the camera access logs. -
Page 51: H4 Multisensor And H5A Dual Head Cameras
H4 Multisensor and H5A Dual head Cameras Avigilon H4 Multisensor and H5A Dual Head cameras use the same settings as the other cameras referenced in this guide, with the exception that these settings are multiplied by the number of heads on the camera. -
Page 52: Enabling And Disabling Ir Leds
1. Select the All Heads tab to adjust the settings that apply to the whole camera. These settings include Flicker Control and Enable WDR on the Image and Display page, as well as Saturation, Brightness, Sharpness and Contrast on the Image and Display > Adjustments page. 2. - Page 53 15 seconds. The following status messages may be displayed in the IR LED Ring Status field: Health Check disabled. Indicates that the IR LED ring health check has been disabled. No error detected. Indicates that the IR LED ring is functioning normally. ...
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Page 54: Ptz Camera
PTZ Camera Avigilon H4 PTZ cameras use many of the same settings as other High Definition IP cameras. The following settings are only available to PTZ cameras. Creating PTZ Tours For PTZ cameras, you have the option of running Tours from the Live View page. Tours allow the PTZ camera to automatically move between a series of preset positions, and can be set to pause at each preset for a specific amount of time for video monitoring. -
Page 55: Editing Ptz Tours
9. To re-order a preset, click the up and down arrows or click and drag the left edge of the preset through the list. 10. Click Apply to save the tour. Editing PTZ Tours 1. From the left menu pane, select PTZ Tours. 2. - Page 56 5. To set the Pan/Tilt Speed Limit, enter a maximum number of degrees per second to limit the speed that the camera moves when you manually control its mechanical pan and tilt. Enter a number between the available range displayed on the right. 6.
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Page 57: Acc™ Es Camera
ACC™ ES Camera If you are configuring an H4 Edge Solution (ES) camera, you will see the ACC ES application option in the left-menu pane. H4 ES cameras feature a server component that runs the Avigilon Control Center Server software. This allows each H4 ES camera to also act as its own site and server. -
Page 58: Changing The Communication Ports
1. To format the SSD, click Reinitialize Storage. 2. When the browser displays the following error message, click OK: This will require the ACC ES application to restart and will delete all ACC ES configuration settings and data. Are you sure you want to continue? The ACC Server software on the camera restarts. -
Page 59: Reviewing Acc Software Logs
1. Select the Enable Storage Management check box. 2. From the Network Protocol drop-down list, select one of the following: CIFS — Common internet file system. The network path is typically in this format: //<hostname or IP> / <path> ...
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