Motorola solutions L5 Troubleshooting Manual

L5 CAMERA IP TROUBLESHOOTING GUIDE
This guide describes the troubleshooting process for finding and correcting the IP address of an L5
camera whose IP address is not found on the default 192.168.3.100 - 106 subnet range. This can cause
the camera to not appear in CDM, CDF, or MiniCC and cause loss of the video stream.

PREREQUISITES

A Windows laptop or PC and Ethernet cable are required to perform the troubleshooting. Before
beginning, check that the L5 camera:
● Is not on any of the known default IP addresses. (192.168.3.100 - 106)
● Is powered ON
If both are true, complete each step in the following process to resolve the cause of the incorrectly set
IP address and correct it.

NETWORK PREPARATION

1. If the system uses a Linux VLP, connect an Ethernet cable from the laptop to one of the 8 ports
on the front.
2. Press WinKey+R → ncpa.cpl → Enter to open Network Connections
3. Verify that the network adapter being used shows a connection after being connected to a front
port
4. Right-click on the adapter being used for the VLP, then click Properties
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