Partner SP-2600 Service Manual
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POS Terminal
SP-26XX Series
Service Manual

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Summary of Contents for Partner SP-2600

  • Page 1 POS Terminal SP-26XX Series Service Manual...
  • Page 2: Regulatory Notices

    Regulatory Notices 警告 使用過度恐傷視力。 注意事項 使用 分鐘請休息 分鐘。未滿 歲幼兒不看螢幕, 歲以上每天看螢幕不要超過 小時。 WARNING This is Class A Product. In domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. 警告使用者 這是甲類的資訊產品,在居住的環境中使用時,可能會造成射頻干擾,在這種情況下,使用者會被要 求採取某些適當的對策。...
  • Page 3 Legislation and WEEE Symbol 2002/96/EC Waste Electrical and Electronic Equipment Directive on the treatment, collection, recycling and disposal of electric and electronic devices and their components. The crossed-out wheeled bin symbol on the device means that it should not be disposed of with other waste at the end of its working life.
  • Page 4: Safety Information

    Safety Information Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on computers that are still connected to a power supply can be extremely dangerous. Follow these guidelines to avoid damage to the computer or injury to yourself. •...
  • Page 5: Contact Information

    Contact Information Partner Tech Corporation 10F., No.233-2, Baoqiao Rd., Xindian Dist., New Taipei City 231, Taiwan http://www.partner.com.tw/...
  • Page 6: Copyright And Trademark

    Copyright and Trademark Copyright This publication, including all photographs, illustrations and software, is protected under international copyright laws, with all rights reserved. Neither this manual, nor any of the material contained herein, may be reproduced without written consent of the author. Disclaimer The information in this document is subject to change without notice.
  • Page 7: Table Of Contents

    Contents Regulatory Notices ......................2 Safety Information ......................4 Contact Information ......................5 Copyright and Trademark ....................6 About this manual ......................6 Chapter 1 Getting Started ....................9 Unpacking ........................9 Identifying Components ....................10 Connector Pin Define ....................... 11 Chapter 2 Locating the Problem ..................
  • Page 9: Chapter 1 Getting Started

    Getting Started This chapter describes how to unpack and identifying components on the device. Unpacking It is a good idea to save the packaging materials and shipping box in case that machine needs to be returned for service. Please un-pack and re-pack the machine terminal as shown below.
  • Page 10: Identifying Components

    Identifying Components Camera IC Reader 2D Scanner RFID iButton/ Secondary Fingerprint Monitor 3 optional display sizes I/O Cover Power Button I/O Panel USB12V* USB24V* HDMI COM4 COM2 VGA2* VGA1 DC12V-In DC12V-Out COM3 Line Out USB 3.0 COM1 RJ-11 Cash drawer port (*optional)
  • Page 11: Connector Pin Define

    Connector Pin Define This section describes the connectors pin define. COM Connector Pin Define Signal Signal SOUT *It could be supplied with power with 5V or 12V via Jumper or BIOS-setting. VGA Connector Pin Define Signal Signal Signal AGND Green AGND DDC DAT Blue...
  • Page 12 RJ-11 Cash Drawer Connector Pin Define Signal CASEOPEN2 CASH1 CASEOPEN1 CASH2 *Voltage is selected via JP1 DC 12V Input Connector Pin Define Signal LAN Connector Pin Define Signal Signal TXA+ TXC- TXA- TXB- TXB+ TXD+ TXC+ TXD- DC 12V Output Connector Pin Define Signal +12V...
  • Page 13 USB 3.0 Connector Pin Define Signal Signal USB Vcc StdA_SSRX- USB - StdA_SSRX+ USB + USB GND StdA_SSTX- StdA_SSTX+ SATA Connector Pin Define Signal Signal SATA_RX- SATA_TX+ SATA_RX+ SATA_TX- USB 12V connector pin define Signal Signal +12V USB + +12V USB - USB Vcc USB 24V connector pin define...
  • Page 14 Parallel Connector Pin Define Strob# Acknowledge# Data 0 Busy Data 1 Paper Empty# Data 2 Printer Select Data 3 Auto Form Feed# Data 4 Error# Data 5 Initialize# Data 6 Printer Select In# Data 7...
  • Page 15: Chapter 2 Locating The Problem

    Locating the Problem Refer to this section to locate the problem with the drvice. General Checkout Guidelines Use the following procedure to troubleshoot problems: • Identify as many symptoms as possible in detail. • Verify symptoms by recreating them. • Follow the corrective procedures in order.
  • Page 16: Lcd Symptoms

    Refer to the following to prevent incorrect cash drawer status detection by the system: Port I/O Port Address Condition Cashdrawer A 0xFDAE0670 Falling edge Triggered Cashdrawer B 0xFDAE0660 Falling edge Triggered Cashdrawer A Status 0xFDAE0500 Cashdrawer B Status 0xFDAE04F8 LCD Symptoms Symptom Corrective Procedure •...
  • Page 17: Touch Screen Symptoms

    Touch Screen Symptoms Symptom Corrective Procedure • Touchscreen does not • Install and run the touchscreen calibration program from the function driver CD. • No virtual mouse • Reseat the panel cable. • Cursor doesn’t follow when • Reseat the touchscreen board-to-touch panel cable. touching the screen •...
  • Page 18: Usb Symptoms

    USB Symptoms Symptom Corrective Procedure • USB device does not function • Check that the USB device is detected in Windows Device Manager. • Reinstall the USB device driver. • Replace the mainboard. Peripheral-Device Symptoms Symptom Corrective Procedure • USB ports do not work •...
  • Page 19: Chapter 3 Replacing Field Replaceable Units (Frus)

    Replacing Field Replaceable Units (FRUs) This chapter provides instructions for replacing FRUs. Before You Begin Make sure you have a stable, clean working environment. Dust and dirt can get into components and may cause malfunction. Adequate lighting and proper tools can prevent you from accidentally damaging the internal components.
  • Page 20: I/O Panel Cover

    I/O Panel Cover Remove two manual screws. Remove the I/O panel cover.
  • Page 21: Mainboard Cover

    Mainboard Cover Before proceeding, remove the following FRUs. • I/O Panel Cover Remove two manual screws. Remove the mainboard cover.
  • Page 22: Hard Disk Drive

    Hard Disk Drive Before proceeding, remove the following FRUs. • I/O Panel Cover Remove the screw that secures the HDD tray to the base. Pull the HDD out of its bay.
  • Page 23: Mainboard

    Mainboard Before proceeding, remove the following FRUs. • I/O Panel Cover • Mainboard Cover Disconnect the power switch cable. Disconnect the LED cable.
  • Page 24 Disconnect the speaker cable. Remove three screws.
  • Page 25: Cpu Heatsink

    Pull out the mainboard bracket. CPU Heatsink Before proceeding, remove the following FRUs. • I/O Panel Cover • Mainboard Cover • Mainboard Remove four screws. Remove the CPU heatsink.
  • Page 26: Assemble Front Screen

    Assemble Front Screen Remove four screws to remove the arm cover. Secure the arm on the base cover with four screws.
  • Page 27 Plug the screen cable on the mainboard through the arm. Secure the base cover. Plug the screen cable on the front screen.
  • Page 28 Hook front screen to the arm. Secure the front screen with two screws.
  • Page 29: Assemble Second Screen

    Assemble Second Screen Remove four screws to remove the arm cover. Secure secondary arm on the primary arm with screws. Plug the screen cable on the mainboard through the arm.
  • Page 30: Msr Reader

    Secure the base cover. Assemble Front Screen and Rear Screen. MSR Reader Remove two screws to remove the MSR cover. Connect the MSR Reader cable to the screen. Secure the MSR Reader on the screen.
  • Page 31: Ic Card Reader

    IC Card Reader Remove one screw to remove the IC Card Reader cover. Connect the IC Card Reader cable to the screen. Secure the IC Card Reader on the screen. Fingerprint Remove one screw to remove the Fingerprint cover. Connect the Fingerprint cable to the screen.
  • Page 32 Install the Fingerprint. Secure the Fingerprint cover on the screen.
  • Page 33: I-Button

    i-Button Remove one screw to remove the i-Button cover. Connect the i-Button cable to the screen. Put the cables into the compartment. Secure the i-Button cover on the screen.
  • Page 34: 2D Scanner

    2D Scanner Remove one screw to remove the 2D Scanner cover. Connect the 2D Scanner cable to the screen. Secure the 2D Scanner cover on the screen.
  • Page 35: Appendix A Specification

    Specification SP- 2600 SP- 2611 SP- 2615 SP- 2618 Item BOX PC Touch Terminal Touch Terminal Touch Terminal ” ” ” Display 11 . 6 1366 x 768 15 . 6 1366 x 768 18 . 5 1366 x 768 Touch PCT touch (USB interface) multi touch 6 th Generation Sky Lake - H 110 Chipset...

This manual is also suitable for:

Sp-26 seriesSp-2611Sp-2615Sp-2618

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