Appendix E - How To Get Assistance - SeaLevel ULTRA COMM+422.PCI User Manual

Appendix E – How To Get Assistance
Please refer to Troubleshooting Guide prior to calling Technical Support.
1. Begin by reading through the Trouble Shooting Guide in
please see below.
2. When calling for technical assistance, please have your user manual and current adapter settings.
If possible, please have the adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many
common questions. This section can be found at
4. Sealevel Systems maintains a Home page on the Internet. Our home page address is
https://www.sealevel.com/. The latest software updates, and newest manuals are available via our
FTP site that can be accessed from our home page.
Technical support is available Monday to Friday from 8:00 A.M. to 5:00 P.M. Eastern Time. Technical
support can be reached at (864) 843-4343. For email support contact support@sealevel.com.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED
MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL
SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.
© Sealevel Systems, Inc. 7402 Manual | SL9063 7/2021
Appendix A. If assistance is still needed
http://www.sealevel.com/faq.htm .
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