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Appendix B - How To Get Assistance
Please refer to Appendix A - Troubleshooting prior to calling Technical
Support.
1. Read this manual thoroughly before attempting to install the
adapter in your system.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have
the adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems maintains a Home Page on the internet.
Our home page address is www.sealevel.com. The latest
software updates, and newest manuals are available via our
ftp site that can accessed from our home page.
4. Technical support is available Monday to Friday from 8:00
a.m. to 5:00 p.m. Eastern time. Technical support can be
reached at (864) 843-4343.
RETURN
AUTHORIZATION
SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL
BE ACCEPTED.
AUTHORIZATION CAN BE OBTAINED BY
CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.
Sealevel Systems Dual SIO
Appendix B - How To Get Assistance
MUST
BE
OBTAINED
FROM
Page 11
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