Galanz XQG60-U108E After-Sales Service Manual
Galanz XQG60-U108E After-Sales Service Manual

Galanz XQG60-U108E After-Sales Service Manual

Automatic drum washing machine

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售后服务手册
After-sales Service manual
自动滚筒洗衣机
Automatic Drum Washing Machine
XQG60-U108E
XQG70-U112U
中 山 格 兰 仕 日 用 电 器 有 限 公 司
Zhongshan Galanz Consumer Electric Appliances Co., Ltd.

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Summary of Contents for Galanz XQG60-U108E

  • Page 1 售后服务手册 After-sales Service manual 自动滚筒洗衣机 Automatic Drum Washing Machine XQG60-U108E XQG70-U112U 中 山 格 兰 仕 日 用 电 器 有 限 公 司 Zhongshan Galanz Consumer Electric Appliances Co., Ltd.
  • Page 2: Table Of Contents

    XYJGT6070UDE-002 目 录 1.适用机型 Models Covered ............... 2 2.通用规范 General Specifications ............3 2.1 电源规格 Power Specification ............3 2.2 平台规格 Platfrom Specification ............3 2.3 程序洗涤规格 Program Washing Capacity ..........3 2.4 主要部件规格 Main Components Specifications ..........4 3.电路图 Circuit Diagram ..............6 4.结构...
  • Page 3: 适用机型 Models Covered

    XYJGT6070UDE-002 1.适用机型 Models Covered 机型 XQG60-U108E XQG70-U112U Model 品牌 Galanz Brand 混合 ○ ● Mixed 混合 40℃ ● ○ Mixed 40℃ 快洗 ● ● Super Quick ● ● 20℃ 环保洗 40-60 ● ● Eco 40-60 除菌 ○ ● Anti-Allergy 羽绒洗 30℃...
  • Page 4: 通用规范 General Specifications

    XYJGT6070UDE-002 2.通用规范 General Specifications 2.1 电源规格 Power Specification 220V-240V~,50Hz 2.2 平台规格 Platfrom Specification 模型/平台 XQG60-U108E XQG70-U112U Model/platform 洗涤方式 滚筒式 Washing method Drum type 脱水方式 离心旋转 Spinning method Horizontal-axle centrifugal spinning 洗涤驱动方式 串激电机+皮带 Washing drive method Universal motor + belt 脱水驱动方式...
  • Page 5: 主要部件规格 Main Components Specifications

    Rinse+Spin 单脱水 Spin 除菌 3.5kg Anti-Bac 注:数字表示此程序的洗涤容量;/表示没有此程序 Note: The number means the washing capacity of the program; / means no such program. 2.4 主要部件规格 Main Components Specifications 模型 XQG60-U108E XQG70-U112U Model 组件名称 规格 Component name Specification 排水泵 220V-240V~,50Hz Drain pump 启动/暂停开关...
  • Page 6 XYJGT6070UDE-002 电阻 R (25℃)=12kΩ 温度传感器 Temperature sensor Resistance R(25℃)=12kΩ 选项开关 触屏 Options switch Touch 门锁开关 250V~,16(6)A Interlock switch 进水阀 220V-240V,50Hz/60Hz Water valve XQG70-U112U/XQG60-U108E...
  • Page 7: 电路图 Circuit Diagram

    XYJGT6070UDE-002 3.电路图 Circuit Diagram XQG60-U108E...
  • Page 8: 结构 Structure

    XYJGT6070UDE-002 XQG70-U112U 4.结构 Structure 4.1 结构图 Structure Diagram 详见装配图 See assembling drawing 4.2 水管系统 Water Line System 进水:进水管—进水阀—进水阀软管—进水斗—外桶 Water inflow: Inlet pipe—Water valve—Inlet valve hose—Inlet housing—Outer drum 排水:外桶—排水软管—排水泵—排水管 Drain: Outer drum—Drain hose①—Drain pump—Drain hose② 示意图如下: Schematic diagram is as follows:...
  • Page 9 XYJGT6070UDE-002 进水阀 Water valve 进水阀软管 Inlet valve hose 进水斗 Inlet housing 外桶 Outer drum 排水管 Drain hose② 排水软管 Drain hose① 排水泵 Drain pump...
  • Page 10: 功能设置及显示 Function Settings And Display

    XYJGT6070UDE-002 5.功能设置及显示 Function Settings and Display 5.1 控制面板 Control Panel Figures XQG60-U108E XQG70-U112U 5.2 面板操作 Panel Operation 5.2.1 整机状态描述 Complete machine status description 当前状态 描述 Current state Describe 掉电 电源线没有插接,没有电源输入 Outage The power cord is not plugged in, there is no power input 关闭所有负载输出,关闭显示输出,仅“电源”键有响应...
  • Page 11: 程序功能表 Program Function List

    XYJGT6070UDE-002 按预约键选择程序预约时间,并按启动键进入预约状态 预约 Press the “Delay” key to select the appointment time, and press the Delay "Start" button to enter the delay status 故障状态时,电脑板检测到相应的故障并显示对应的故障代码。 报警 In the fault state, the PCB detects the corresponding fault and displays Alarm the corresponding fault code 维修模式...
  • Page 12 XYJGT6070UDE-002 筒自洁 60℃ ○ ● ★ Drum Clean 60℃ 漂洗+脱水 ○ ● ● ● ● ★ ★ Rinse+Spin 单脱水 ○ ○ ○ ● ● ★ ★ Spin 除菌 ○ ● ★ Anti-Bac 附加功能 Additional function 程序 转速 童锁 中途添衣 Program Speed Child lock Midway add clothes...
  • Page 13: 按键功能 Button Function

    Note: ★ indicates that it is on by default; ○ indicates that the function is not optional; ● indicates that it is optional; / indicates that it doesn’t have such program. 5.2.3 按键功能 Button function XQG60-U108E: 按键功能:电源,启动/暂停,加漂洗,预约,选择( 与 ) ,除菌(...
  • Page 14 XYJGT6070UDE-002 启动/暂停 暂停 Start/Pause Pause 加漂洗 显示设定漂洗次数 Rinse+ Display set the number of rinsing times 预约 显示“Err” Delay Display “Err” 选择 显示“Err” Select Display “Err” 除菌 显示“Err” Anti-Bac Display “Err” 电源 按压断开电源 Power Press to power off 启动/暂停 继续停止前的程序 Start/Pause Continue the procedure before stopping 主洗洗涤阶段可改变漂洗次数...
  • Page 15 XYJGT6070UDE-002 XQG70-U112U: 按键功能:电源,启动/暂停,加漂洗,预约,转速,温度,程序 7 个常用按键 Button functions: Power, Start/Pause, Rinse+, Delay, Speed, Temperature, Program; There are 7 commonly used buttons. 产品状态 按键 操作和显示 Product state Buttons Operation and Display 电源 按压接通电源 Power Press to power on 关机 其余选项 按键无效并且显示关闭 Other options The key is invalid and the display is off 电源...
  • Page 16: 特殊功能 Special Functions

    XYJGT6070UDE-002 启动/暂停 继续停止前的程序 Start/Pause Continue the procedure before stopping 主洗洗涤阶段可改变漂洗次数 加漂洗 The rinsing times can be changed in the Rinse+ main washing stage 预约 无反应 Delay No response 最后一次脱水前可改变脱水转速 转速 The dehydration speed can be changed Speed before the last dehydration 加热开始前可改变洗涤温度...
  • Page 17: 平衡 Balance

    XYJGT6070UDE-002 sleeping after 10 minutes without any control on the control panel. 5.3.2 平衡 Balance 本机配有平衡控制装置,确保机器在旋转过程中保持稳定。为了保护机器,当洗衣机滚筒内的衣物分布 不均匀时,会自动中断。通过桶的反向旋转重新分配衣服。在不平衡消失和正常旋转恢复之前,这种情 况可能会发生几次。如果,大约 20 分钟后,衣服还没有均匀地分布在滚筒上,机器就不会旋转。在这 种情况下,手动重新分配负载并重新选择脱水程序。 The machine is fitted with a balance control device, which ensures the machine is stable during the spin. To protect the machine, it will cut in if the laundry is not evenly distributed in the drum. The laundry is redistributed by reverse rotation of the drum.
  • Page 18: 童锁 Child Lock

    XYJGT6070UDE-002 5.3.7 童锁 Child lock XQG60-U108E: 当机器启动后,同时长按“ ”和“加漂洗”键几秒钟,直到“ ”图标下的指示灯亮起,此功 能正常工作。按相同的按钮几秒钟取消这个功能。当此功能工作时,所有按键都不可用。 When the machine starts, press the " " and "Rinse+" buttons at the same time for a few seconds till the light under the icon “ ” is lighting, then the function works. Press the same buttons a few seconds to cancel this function.
  • Page 19: 服务模式 Service Mode

    XYJGT6070UDE-002 K1:Rinse+;K2:Delay;K3:Speed;K4:Temp;K5:Program;K6:Power;K7:Start/Pause; XQG70-U112U 6.2 服务模式 Service Mode 上电 30 秒内,选择 P01 程序,同时按 K1 及 K2 键 3 秒不放,进入测试程序,显示屏显示“t01” Within 30 seconds of power on, select the P01 program, press the K1 and K2 keys for 3 seconds at the same time to enter the test program, the screen will be display “t01” 6.2.1 显示错误代码(t02) Display error code(t02) 1)显示错误代码并且允许售后服务技术人员检测和清除相应的错误代码纪录...
  • Page 20: 检测模式 Detection Mode

    XYJGT6070UDE-002 The software version detection displays the version information of the current software (i.e. prg version) and the product information stored in the nonvolatile memory (i.e. customer product number, 3 digits in total). 1)按“启动/暂停”键,显示屏显示“t02” ;按 K4 键,显示屏显示“t03” ,按“启动/暂停”键进入测试 程序,显示屏显示“Sct” Press the "Start/Pause" key, the display screen displays "t02"; Press the K4 key, the display screen displays "t03", press the "Start/Pause"...
  • Page 21 XYJGT6070UDE-002 设定 描述 Set up Describe C01 预洗阀测试 (P02 位置) 注水设定时间 C01 pre washing valve Water injection setting time test (P02 position) C02 主洗阀测试 (P03 位置) 注水设定时间 C02 main washing valve Water injection setting time test (P03 position) C03 软化阀测试 注水设定时间...
  • Page 22: 异常报警/异常指示 Abnormality Alarms/Abnormality Indications

    XYJGT6070UDE-002 ◆在自动检测模式执行过程中:任何按键均不响应,退出模式为关闭“电源”K6 键。 ◆In the process of automatic detection mode: any button do not respond, press the “Power” K6 button to exit the mode. ◆在检测模式中: ⇒以上测试 K4、K5 程序选择按键可任意选择,对应测试在按“启动/暂停”键后立即有效; ◆In the test mode: The test program selection keys K4 and K5 can be arbitrarily selected, and the corresponding test will ⇒每次测试前均需闭合门锁,否则门锁故障报警;...
  • Page 23 XYJGT6070UDE-002 within the set 2、排水管未 time; reset 挂起 2、挂起排水管 The drain Hook up the hose is put hose down 3、检查水位传感 3、水位传感 器和空气管装配, 器或空气管 或更换 漏气 Check the Leakage of assembly of water level water level sensor or sensor and hose hose air air, or change it 4、水位传感...
  • Page 24 XYJGT6070UDE-002 启动 暂停 键复 1、门未关好 1、检查门是否关 好 位 The door is not locked Lock the door Start well well stop reset 2、门锁故障 2、更换门锁 Door lock is Change the door 1、在尝试锁门或 damaged lock 解锁时,门不能锁 上或解锁 3、接线端子 When trying to 未插好或线 3、检查线束端子 lock or unlock the 束故障...
  • Page 25 XYJGT6070UDE-002 setting time of 2、排水管堵 塞 drainage 2、疏通排水管脏 reset 堵 drainage Check the system drainage system pipes are and clean it blocked 3、排水泵故 障 3、更换排水泵 The drain Change the drain pump is pump damaged 4、排水泵线 束插头松动、 未接或线束 4、检查线束端子 故障 插接是否牢固或 更换线束...
  • Page 26 XYJGT6070UDE-002 1、闭合门 锁,关闭所 有负载,排 水至空筒水 位后再持续 1、进水阀故 排设定时 障 1、更换进水阀 间; The water Change the Close the valve is water valve door lock, damaged close all loads, drain to the empty cylinder water level 2、水位传感 筒内水位超高(水 for setting 器或线束故 位传感器检测到 time 障...
  • Page 27 XYJGT6070UDE-002 1、电机线束 端子松动或 1、检查线束端子 线束故障 插接是否牢固或 更换线束 connection Check the between the connection and motor and ensure it is wire is not secure or change secure or wire wire is 1、电机无转速反 damaged 闭合门锁, 馈 2、检查衣物是否 关闭所有负 No speed 过多或卡住, 断电 载,排水至...
  • Page 28 XYJGT6070UDE-002 1、发热管线 束端子松动 1、检查线束端子 或线束故障 1、加热超时(连 插接是否牢固或 跳过加热阶 续加热设定时间, 更换线束 段,程序结 检测温度 NTC 数 connection Check the 束后报警 值变化小于 2) between the connection and Skip the heating tube Heating timeout ensure it is heating (continuous and wire is secure or change phase, heating for setting not secure...
  • Page 29: 爆炸图 Exploded View

    XYJGT6070UDE-002 2、温度传感 2、更换温度传感 器故障 器 Change the temperature temperature sensor is sensor damaged 3、电脑板故 障 3、更换电脑板 The PCB is Change the PCB damaged 8.爆炸图 Exploded View 以 XQG70-U112U 为例 Take XQG70-U112U for example...
  • Page 30 XYJGT6070UDE-002...
  • Page 31 XYJGT6070UDE-002...
  • Page 32 XYJGT6070UDE-002 零部件清单 Parts and components break-down: XQG70-U112U: Code Name Name ntity 箱体部件 XU1QG70.1(1039) Cabinet Component As 顶盖 XU1QG70.2-1(1039) Top Cover 控制面板部件 XU1QG70U.3(1039) Control Panel Component As 门体部件 XU1QG70E.4(1039) Door Component As 进水斗部件 XU1QG70.5(1039) Inlet House Component As 滚筒部件 XU1QG70.6(1039) Drum Component As 运输螺栓组件...
  • Page 33 XYJGT6070UDE-002 排水泵 XDQ20-20 Pump 前盖板固定块 XT5QG90.1.1-1(584) Front Panel Supporter 箱体组件 XU1QG70.1.1(1039) Cabinet As 前上加强板 XU1QG70.1-3(1039) Upper Frame 外桶拉簧 XU1QG70.1-2(1039) Suspension Spring 拉簧塑料座 X1QG60.1-8 Suspension Spring Stopper 水位传感器 XDQ10-08 Pressure Switch 线束 XU1QG70.3-6(1039) Wiring Harness 排水管 XA1QG70D.9.2-4 Drain Hose 后盖板 1-10 XU1QG70.1-1(1039) Cabinet Back Cover 电源线...
  • Page 34 XYJGT6070UDE-002 分流盒 XU1QG70.5.2-2(1039) Distributary Box 分流盒盖 XU1QG70.5.2-3(1039) Distributary Box Cover 进水阀软管 XU1QG70.5-1(1039) Inlet Valve Hose 管夹 14 XBJ01-26 Hose Clamp 14 进水阀 XDQ02-01 Inlet Valve 配重块木螺钉组 XLD03-23 Bolt As 件 下配重块 XU1QG70.6-4(1039) Lower Balancer 管夹 70 XBJ01-19 Hose Clamp 70 排水软管...
  • Page 35: 机器拆卸步骤 Machine Disassembling Procedures

    XYJGT6070UDE-002 Bearing Housing AS[XU1QG70.6.3.1(1039)], Bearing 6205 [6205-2RZ/C3];if any part of Shaft Seal, Bearing 6206, Rear Tub and Bearing Housing AS and Bearing 6205 is damaged, it is necessary to apply for these 4 parts and die cast them before use. 9.机器拆卸步骤...
  • Page 36: 拆卸步骤 Disassembly Procedure

    XYJGT6070UDE-002 剪钳或剪刀 Diagonal cutters 或 or Scissors 平口钳 Combination pliers 防静电手套 Antistatic gloves 手套 Gloves 注:1.拆卸钣金件时,请佩戴手套,做好防护,以免受伤。 2.所有部件在组装时,请按原始装配情况装配。 Note: 1. When removing sheet metal parts, please wear gloves and protect them to avoid injury. 2. When assembling all parts, please assemble them according to the original condition. 9.2 拆卸步骤...
  • Page 37 XYJGT6070UDE-002 1、 拆出的顶盖板和后 1、用十字批拆除固 定顶盖板螺钉 1、2 盖板做好防刮花保护 Remove the screws The top cover as 1 and 2 fixing the and back cover top cover plate with removed shall be a cross screwdriver protected against scratching 2、用手把顶盖板往 后推,取出顶盖板 使用工具 Push back the top Using tools cover by hand and take out the top...
  • Page 38 XYJGT6070UDE-002 2.用十字批拆除左图 中螺钉 1、2、3、4 使用工具 Use a cross Using tools screwdriver to exit the screws 1, 2, 3 and 4 3.将面板组件向外翻 转约 90 度 Turn the panel 十字批 Cross assembly outward screwdriver about 90 degrees 1、 使用剪钳时注意不 4、用剪钳剪去图中 所示两段扎带 1、2 要剪断线组...
  • Page 39 XYJGT6070UDE-002 拆除前上加强板 Remove upper frame 1、用十字批拆去图 1、前上加强板锋利, 中所示的六个螺钉 取出时建议戴防护手 套进行操作 1、2、3、4、5、6, 取出前上加强板 The upper frame is Remove the six sharp. It is screws 1, 2, 3, 4, 5 recommended to and 6 shown in the wear gloves when figure with a cross taking it out screwdriver, and 使用工具...
  • Page 40 XYJGT6070UDE-002 1、 拆出的门组件做好 1、打开门组件用十 字批拆除螺钉 1、2 防刮花保护 Open the door and The removed door use the cross shall be protected screwdriver to exit against scratch screws 1 and 2 2、 拆除螺钉时注意前 盖板不要刮花 2、把门组件抬起同 时取出门组件,做好 When removing the 防护 screw, pay attention Lift the door then to the front panel...
  • Page 41 XYJGT6070UDE-002 1、下压 1、2 凸点, 1、 拆除螺钉时注意前 将门锁向左移,取出 盖板不要刮花 门锁,把门锁线束端 Don't scratch the 子拔出 front panel when Press the bump removing the screw points 1 and 2, 2、 注意取出前盖板时 move the door lock 不要用力过大,以免 to the left, take out 扯断门锁线 the door lock, and pull out the door Pay attention to take lock terminal...
  • Page 42 XYJGT6070UDE-002 1、 注意原机器上的进 1、拔出进水阀组件 两个接线端子 1、2 水阀接线端子 1、 2 的 箱体背面 顺序,重装时不要接 Pull out the three the back of cabinet 反 terminals 1 and 2 of the water valve Pay attention to the sequence of water 2、用十字批拆除背 valve terminal 1 and 面两个螺钉...
  • Page 43 XYJGT6070UDE-002 1、从扣位 1、2 中取 出进水斗组件 Take the inlet housing out of the buckle 1 and 2 2、抬起进水斗组件, 把进水软管挂钩往 上提,直到脱出扣位 为止(见左图一) Lift the inlet housing and lift the inlet hose hook up until it is out of the buckle position (see fig.1 on the left) 3、握住进水软管,...
  • Page 44 XYJGT6070UDE-002 1、 使用剪钳时注意不 1、用剪钳剪去左图 中扎带 1 要剪断线组 外桶后盖 Use diagonal When using the cutters to cut out diagonal cutters, be Rear tub the tie 1 in the left careful not to cut the figure thread 2、 拔出接线端子时注 2、拔出外桶后盖上 的发热管和电机线 意端子不要扯断线 组...
  • Page 45 XYJGT6070UDE-002 1、 用 13 号外六角套 筒配合电批拆除左 使用工具 图上配重块螺钉 1、 2 Using tools Remove the screws 1 and 2 of the upper balancer with No.13 outer hexagon sleeve and electric screwdriver, and take out the 13 号外六角套 筒 balancer No.13 outer hexagon sleeve 2、拆出的配重块要...
  • Page 46 XYJGT6070UDE-002 1、用平口钳夹紧排 水软管管夹 3 同时拉 使用工具 出 Using tools Clamp drain hose clip 3 with combination pliers and pull it out 2、 用 16 号外六角套 平口钳 筒配合电批拆除螺 Combination 栓 1、2 pliers Remove the bolts 1 and 2 with No.16 outer hexagon 使用工具...
  • Page 47 XYJGT6070UDE-002 1、 提起外桶时应避免 1、整理线束和水位 传感器 碰到线组、水位传感 器、箱体、滤波器或 Organize harness 橡胶件 and water level sensor When lifting the tub, avoid touching the 2、紧握外桶拉簧两 harness, water level 端用力往上提直到 switch, cabinet, filter 外桶完全脱离箱体 or rubber parts 为止,在提吊桶过程 中注意不要压线或 2、 外桶拿出后应轻拿 碰到其它物料 轻放,避免碰烂外桶 或电机组件 Hold both ends of the suspension After taking out the...
  • Page 48 XYJGT6070UDE-002 1、 拆除或安装排水泵 1、拔出排水泵上的 零火线 1、2 螺钉时请注意不能滑 牙或漏装,避免产生 First pull out the 噪音 zero live wire 1 and 2 on the drain pump When removing or installing the drain 2、用十字批拆除 pump screws, 螺钉 3、4、5、6、7 please pay attention Exit the four screws to avoid sliding teeth 3, 4, 5, 6 and 7 with or leakage, so as to...
  • Page 49 XYJGT6070UDE-002 1、拔出滤波器上的 1、滤波器上的 1、2、 四个接线端子 1、2、 3、4 位置线组顺序: 3、 4 和两个接地端子 1 单条电源线棕色,2 一条粗和一条细的棕 5、6 色,3 两条粗的蓝色, Pull out the four 4 单条电源线蓝色, terminals 1, 2, 3, 4 不要接错否则可能引 and two grounding 起报警 5 and 6 terminals on the filter The sequence of line groups of position 1, 2、用十字批拆除背...
  • Page 50 XYJGT6070UDE-002 1、 拿取电机时请勿提 1、向外拉皮带并转 动皮带轮,取出皮带 线,避免线断 Pull the belt Do not lift the wire outward and turn when taking the the pulley to take motor to avoid wire out the belt breakage 2、 用 10 号外六角套 2、 拆出的电机组件和 筒及电批把固定电 发热管做好防护措施 机的两个螺钉...

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