Troubleshooting - Reolink RLC-523WA Operational Instruction

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To adjust the camera direction, you may control the
camera to pan and tilt via Reolink App or Client.
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PTZ

Troubleshooting

Camera is not Powering on
If your camera is not powering on, please try the following solutions:
For PoE Camera
• Make sure your camera is powered on properly. The PoE camera
should be powered by a PoE switch/injector, a Reolink NVR or a 12V 2A
power adapter.
• If the camera is connected to a PoE device as listed above, connect it to
another PoE port and check again.
• Try again with another Ethernet cable.
For WiFi Camera
• Camera only supports one power extension cable, do not use two
extension cables.
• Plug the camera into a different outlet and see if it works.
• Power on the camera with another working 12V 2A DC adapter and see
if it works.
If these won't work, contact Reolink Support https://support.reolink.com
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