Troubleshooting - Casio CW-L300 User Manual

Troubleshooting

Consult the troubleshooting tables below whenever you start to have prob-
lems with the printer or application. If you can't find the solution to your prob-
lem below, contact your original retailer or your nearest authorized CASIO
service center.
Symptom Possible Cause
Nothing The display contrast
appears on setting needs
the display adjustment.
when I
The AC adaptor is not
press .
connected properly.
Battery power is low or
the wrong type of
batteries are loaded in
the printer.
Batteries are not
loaded properly.
The printing Only spaces are input
for the label.
operation is
finished
The file imported from
normally,
a computer does not
but nothing
contain any data.
is printed.
Recommended Action
Adjust the display contrast
setting. (page 55)
Make sure the AC adaptor is
properly connected. (Startup
Guide, page 7)
Change to AC adaptor power
or replace the current
batteries with a fresh set of
AA-size alkaline batteries
(supplied by you). (page 57)
Reload the batteries properly.
(page 57)
Input the text you want to
print.
Re-import the data.
Symptom Possible Cause
Printing is The print head or roller
not clear.
is dirty.
Printing is
Battery power is low.
poor
quality.
Printing is
Improper print density
too light.
Cannot Battery power is low or
print. the wrong type of
batteries are loaded in
the printer.
I can't input The FUNCTION key
text. has been pressed.
I can't get a The COMPUTER
LINK button has not
connection
between been pressed.
the printer
The bundled USB
and a
cabled is not con-
computer.
nected properly.
The printer is turned
off.
The USB driver is not
installed correctly.
Though the USB driver
is installed correctly,
data communication is
not possible for some
reason.
Recommended Action
Clean the print head and roller.
(page 58)
Change to AC adaptor power
or load a fresh set of batteries
(supplied by you). (page 57)
Adjust the print density. (page
55)
Change to AC adaptor power
or load a fresh set of AA-size
alkaline batteries (supplied by
you). (page 57)
Press ESC to cancel the
FUNCTION key operation.
Press the COMPUTER LINK
button to establish a connec-
tion.
Re-connect the cable properly.
Press to turn on the
printer.
Unplug the USB cable and the
plug it back in again.
Try using a different USB port
on your computer, or try using
a different USB cable.
59
E