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13. TROUBLESHOOTING
WARNING!
Refer to Safety chapters.
13.1 What to do if...
In any cases not included in this table please
contact with an Authorised Service Centre.
The oven does not turn on or does not heat
up
Problem
You cannot activate or
operate the oven.
The oven does not heat
up.
The oven does not heat
up.
The oven does not heat
up.
The oven does not heat
up.
Components
Problem
The lamp is turned off.
The lamp does not work.
The Food Sensor does
not operate.
Error codes
The display shows...
C2
C3
F102
F102
Check if...
The oven is correctly
connected to an electrical
supply.
The automatic switch-off
is deactivated.
The oven door is closed.
The fuse is blown.
The Child Lock is off.
Check if...
Moist Fan Baking - is
turned on.
The lamp is burnt out.
The plug of the Food
Sensor is fully inserted
into the socket.
Check if...
You removed the Food
Sensor plug from the
socket.
The oven door is closed
or the door lock is not
broken.
The oven door is closed.
The door lock is not bro‐
ken.
Error codes
12:00
If the display shows an error code that is not in this
table turn the house fuse off and on to restart the
oven. If the error code recurs contact an Authorised
Service Centre.
Cleaning
Problem
There is water in the
oven cavity.
- indicator is off.
- indicator is on.
The steam cooking does
not work.
The steam cooking does
not work.
It takes more than three
minutes to empty the wa‐
ter tank or the water
leaks from the steam inlet
opening.
Other problems
Problem
There was a power cut.
Set the time of day.
Check if...
There is not too much
water in the water tank.
There is enough water in
the water tank. If water
starts to leak in the oven,
and the indicator is still
off contact an Authorised
Service Centre.
There is enough water in
the tank. If the tank is full
and the indicator is still
on contact an Authorised
Service Centre.
There is no lime residue
in the steam inlet open‐
ing.
There is water in the wa‐
ter tank.
There is no lime residue
in the steam inlet open‐
ing. Clean the water tank.
Check if...
ENGLISH
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