Troubleshooting - Char-Broil EDGE 22652143 Product Manual

Error Code Problem
• Erratic temp readings
(fluctuations).
Er1
• Low temps.
• Er1 message.
• Cook chamber extremely hot.
Er2 • Grease fire.
• Er2 message.
• Cooking surfaces don't heat
Er3 up.
• Er3 message.
TROUBLE SHOOTING
Possible Cause
• The control system cannot detect the temperature
probe.
• Temperature probe malfunction.
• The control system detects very hot temperatures
in cooking chamber.
• Temperature probe malfunction.
• The control system cannot detect the heating
element.
• Heating element malfunction.
Pa ge 20
Prevention Solution
• Unplug the grill from power.
• Remove the Top Fascia Panel and ensure all wires are not damaged and are
firmly connected.
Wires damaged
• Replace appropriate components and reassess
Wires undamaged, and connections confirmed
• Reassemble grill and restart cook session.
• If Error Code cleared and grill functions properly, grill on.
• If Er1 Error Code remains, replace Temperature Probe.
• If new Temp Probe does not solve issue, replace Controller.
• Unplug the grill from power.
• Allow grill to cool down and clean cooking grates and element box of grease
and food particles.
• Reassemble grill and restart cook session
• If Error Code cleared and grill functions properly, grill on.
• If Er2 Error Code remains, replace Temperature Probe.
• If new Temp Probe does not solve issue, replace Controller.
• Unplug the grill from power.
• Check Power Cord and Wire Harness between Controller and Power Cord
Box on the back of the Front Brace and insure all wires are not damaged and
are firmly connected.
Wires damaged
• Replace appropriate components and reassess.
Wires undamaged, and connections confirmed
• Remove Top Fascia Panel and check wiring from Element to Controller.
Wires damaged or connections broken
• Replace Wiring Harness.
Wires undamaged, and connections confirmed
• Replace Heating Element.
• If new Heating Element does not solve issue, replace Controller.
C H A R B R O I L. C O M