Char-Broil EDGE 22652143 Product Manual page 21

Problem Possible Cause
• The unit is not plugged in.
• The power circuit fuse has tripped.
• A power cord malfunction or failure.
• Controller fuse is blown.
• Controller (PCB) malfunction.
Controller Failure
• No power to the control console.
• Grill starts ok but control screen
goes blank, grill stops working.
GFCI Issues
• Faulty GFCI outlet.
• No power to the control console. • Moisture inside outlet.
• Grill starts ok but control screen • Outlet not on a dedicated circuit.
goes blank, grill stops working. • Amp draw on outlet lower than 15 amps.
• GFCI reset button pops out on • Circuit breaker issues.
outlet.
TROUBLE SHOOTING
Prevention/Solution
• Check to be sure if cord is properly plugged into outlet.
If Cord unplugged from outlet
• Plug into outlet and reassess.
Cord plugged into outlet but no power to grill
• Check if GFCI outlet or breaker has been tripped and reset circuit.
Grill has power
• Grill on.
No power to grill - controller screen black
• Unplug the grill from power
• Remove the Top Fascia Panel and ensure all wires are not damaged and are firmly connected,
particularly the power cord.
Wires damaged
• Replace appropriate components and reassess.
Wires undamaged, and connections confirmed
• Remove Controller and check fuse on the back of the printed circuit board.
• If fuse blown or appears burned, replace 5A fuse and reassess.
• If fuse looks OK, replace controller assembly.
• Unplug everything from the outlet.
• Press the reset button on the outlet and ensure the test button returns to normal position.
• Plug in and turn on grill for around 10 minutes, watch for GFCI tripping.
• If GFCI did trip during the 10-minute period verify the amp draw of the GFCI (We recommend
using a 20-amp GFCI). If Outlet is not 20-amp or higher. Replace Outlet.
• If a 20-amp GFCI is being used and tripping still occurs, an electrician may be required.
• If GFCI did not trip during the 10-minute period, and if you are using a second appliance on the
same outlet, re-plug in and turn on the original second appliance.
• If GFCI trips with the second appliance on, there may be an issue with the second appliance.
• Plug a different appliance in to the same outlet and turn the appliance on.
• If tripping occurs with the different appliance an electrician may be required.
Pa ge 21 C H A R B R O I L. C O M