Sent Fax Is Received In An Incorrect Size; Received Fax Quality Is Poor; Received Fax Is Not Printed - Epson WF-C17590 User Manual

Sent Fax is Received in an Incorrect Size

Received Fax Quality is Poor

Received Fax is Not Printed

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Related tasks
Cleaning the Automatic Document Feeder
If your recipient receives a fax in an incorrect size, try these solutions:
• If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper
size. If the message OK (Reduced Size) appears in the fax transmission report, the recipient's fax
machine does not support A3-size documents.
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related tasks
Cleaning the Automatic Document Feeder
Related topics
Placing Originals on the Product
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic: Solving Faxing Problems
Related references
Basic Settings - Fax
Fax Sending Options
If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
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