Support From Your Network Supplier; Support From 3Com - 3Com 3C996B-T User Manual

D Technical Support

Support from Your Network Supplier

Support from 3Com

110
If additional assistance is required, contact your network supplier. Many suppliers are
authorized 3Com service partners who are qualified to provide a variety of services,
including network planning, installation, hardware maintenance, application training, and
support services.
When you contact your network supplier for assistance, have the following
information ready:
Product model name, part number, and serial number
I
A list of system hardware and software, including revision levels
I
Diagnostic error messages
I
Details about recent configuration changes, if applicable
I
If you are unable to contact your network supplier, see the following section on how
to contact 3Com.
If you are unable to obtain assistance from the 3Com online technical resources or from
your network supplier, 3Com offers technical telephone support services. To find out more
about your support options, please call the 3Com technical telephone support phone
number at the location nearest you.
When you contact 3Com for assistance, have the following information ready:
Product model name, part number, and serial number
I
A list of system hardware and software, including revision levels
I
Diagnostic error messages
I
Details about recent configuration changes, if applicable
I
Below is a list of worldwide technical telephone support numbers:
Country
Asia Pacific Rim
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
P.R. of China
Singapore
S. Korea
From anywhere in S. Korea:
From Seoul:
Taiwan, R.O.C.
Thailand
Europe
From anywhere in Europe, call:
Telephone Number
1 800 678 515
800 933 486
+61 2 9937 5085
001 800 61 009
0031 61 6439
1800 801 777
0800 446 398
+61 2 9937 5085
1235 61 266 2602
10800 61 00137 or 021 6350 1590
800 6161 463
00798 611 2230
(0)2 3455 6455
0080 611 261
001 800 611 2000
+31 (0)30 6029900 phone
+31 (0)30 6029999 fax