Help And Advice - Tunstall MXD User Manual

Help and advice

False alarms
If you accidentally activate a help call, please do not
worry as your monitoring center is always happy to hear
from you and raising of the alarm acts as a useful test of
your home console.
Cleaning
Dust the home console with a soft cloth moistened with
a gentle detergent if required. Ensure that no moisture
goes through the speaker grill. Do not spray cleaners
directly on the MXD base console. Extensive moisture
can cause damage to the MXD system.
The help activator can also be cleaned in the same
manner.
Moisture
Do not position your home console where it may come
into contact with water or moisture. The Help activator
is waterproof up to 3 feet water depth (IP67 standard).
It can be worn in the shower or bath however, it should
not be submerged for more than 30 minutes.
Battery information
Please contact Customer Care if the battery needs to
be replaced. Do not open the battery compartment or
attempt to replace the battery in either the base console
or Help activator.
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