Tunstall iVi User Manual
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Tunstall iVi User Manual

Intelligent pendant with auto fall detection
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iVi
the intelligent pendant
with auto fall detection
User Guide

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Summary of Contents for Tunstall iVi

  • Page 1 ™ the intelligent pendant with auto fall detection User Guide...

  • Page 2: Table Of Contents

    Important things to remember How it works Manual alarm operation What happens if you fall ........ 13 Cancelling an automatic fall alarm Taking care of the iVi Cleaning ............16 Spares and accessories ........ 17 Battery replacement ........18 Warnings and cautions...

  • Page 3: Intended Use

    User guide To print a larger version of this user guide or for other languages please contact your supplier. Intended use This device is intended to enable a user in a non-medical setting to request assistance by providing a method of activating their home base unit, from within the operating range, in the event of a potential medical emergency.

  • Page 4: What Is The Ivi

    What is the iVi? Your iVi is an intelligent pendant. Like other pendants, your iVi allows you to press a help button to generate an alarm call when you need help. The iVi also provides an added layer protection automatically...

  • Page 5: What Is In The Box

    What is in the box? The box contains this user guide, an iVi intelligent pendant, belt clip*, neck cord* and clothing clip*. Neck cord* intelligent pendant Clothing Clip* Belt clip* *May not be supplied...

  • Page 6: Before First Use

    Tell the monitoring center that you are making a test call and follow their instructions. It is important to test the iVi in all the areas of your home, including the bathroom, basement garage.

  • Page 7: Wearing The Ivi

    You may also wear your iVi in bed. This will help to ensure the iVi is at hand if you require it at night. However it may not detect a fall from a lying position in bed to the floor.

  • Page 8: On A Neck Cord

    Tip - Clipping it to clothing using the brooch/clothing clip while worn on a neck cord may also help to reduce false alerts. WARNING – only use the neck cord supplied with the iVi as it includes safety break links to reduce the risk of entanglement or injury.
  • Page 9 Taking off/Putting on the iVi To avoid having to adjust the length of the neck cord each time you take off/put on the iVi, you can undo one of the break links on the neck cord, take each side of the neck cord around your neck and then fasten the break link again.

  • Page 10: As A Brooch/Clipped To Clothing

    … as a brooch/clipped to clothing The iVi can be worn in either of these orientations and includes (where supplied) a clothing clip in order to clip it to the top of a shirt pocket or to shirt/blouse openings etc.

  • Page 11: Important Things To Remember

    In the event of a fall you should always try to press the help button on the iVi. The iVi must be worn in accordance with the wearing instructions, do not change the wearing option once your preferred method has been chosen.

  • Page 12: How It Works

    Help button 2) The red LED indicates the iVi is sending an alarm call. 3) If the red LED flashes, the iVi is still sending an alarm call, but is also indicating to you that the battery needs to be replaced (see battery replacement).

  • Page 13: What Happens If You Fall

    What happens if you fall Stage 1 The iVi detects an event and analyzes it for up to 20 seconds. If the iVi determines that the event is a fall, Stage 2 is started. Stage 2 The green LED is turned on and...

  • Page 14: Cancelling An Automatic Fall Alarm

    Cancelling an automatic fall alarm If the iVi lights the green LED and plays ascending tones when you know you have not fallen, you can stop the iVi from generating an alarm by pressing the cancel button. Cancel button Help button The cancel button is designed to avoid accidental presses.

  • Page 15: Taking Care Of The Ivi

    They will be happy to hear from you and it will act as a useful test of the system. The vent on the back of the iVi is an important feature and must be kept clean and clear of any obstructions. When...

  • Page 16: Cleaning

    Remember that the iVi will not detect falls while it is not being worn therefore you should put the iVi back on again as soon as you have finished cleaning it.

  • Page 17: Spares And Accessories

    Spares and accessories following replacement parts available. Please contact your supplier for more details. Battery (CR2450) S1004042 Belt clip D6602026 Shirt clip D6602027 Neck cord D6602035 Battery cover D6602034...
  • Page 19 To replace the battery 1) To access the battery, remove belt/shirt clip accessory from the back of the iVi by turning the clip counter clockwise until it clicks.
  • Page 20 (+) side facing you. When the battery is reconnected the unit will beep. 4) Replace battery cover and test the iVi by Unlocked pressing help button. Inform operator that you are making a battery test call.

  • Page 21: Warnings And Cautions

    Warnings and cautions It is important to test the iVi in all the areas of your home, including the bathroom, basement garage. Environmental conditions such furnishings, building structure, submersion in liquid etc. may affect the range of the iVi. A help call will NOT be initiated if the iVi is activated while out of range of the home base unit.

  • Page 22: Frequently Asked Questions

    Frequently asked questions Can I wear the iVi in the shower or bath? Yes, the iVi is fully water resistant and should be worn at all times including in the shower. When wearing in the bath you should avoid submerging the iVi in water for longer than a minute.
  • Page 23 Don’t worry they will be happy to hear from you and it will act as a test of the system. Will the iVi call for help if I drop it accidentally? The iVi has been designed to avoid calling for help when it has been accidentally dropped.
  • Page 24 If you decide that you need help press the help button. The monitoring center is always happy to hear from you so if you are in any doubt let the iVi call for help and speak to the operator.
  • Page 25 LED to notify you that it has detected a fall and is about to send a call for help. When the iVi is beeping you can press the cancel button to cancel the alert and stop it from sending a...
  • Page 26 Can I wear the iVi in bed? Yes, if you wish you can wear the iVi in bed. This will help to ensure the iVi is to hand if you require it at night. However it may not detect a fall from a lying position in bed to the...

  • Page 27: Test Conditions

    Test Conditions The iVi has been tested under the following user height conditions: Neck worn – minimum user height 4ft 6in Waist worn – minimum user height 5ft reduction performance experienced with users below these heights.

  • Page 28: Troubleshooting

    Troubleshooting If the area around the button becomes damaged please contact your supplier. LED operation Event LED/Sounder action Red LED on for the duration Alarm button of the radio transmission. If pressed Red LED flashes battery is low. Green LED on and Fall Detected ascending tones being (cancellation period)

  • Page 29: Regulatory Compliance

    · Consult the dealer or an experienced radio/TV technician for help. 312MHz iVi Intelligent Pendant (Part Number 66004/09, /10) FCC ID: G2X-66004V This Device complies with Part 15 of the FCC Rules. Operation is subject to...
  • Page 30 Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Australia The iVi operates on a frequency of 312MHz and complies with AS/NZS 4268.

  • Page 31: Technical Information

    Technical information Weight: 25g [0.88oz] Dimensions: 58 x 38 x 14mm [2.28” x 1.5” x 0.55”] (WxHxD) Battery: CR2450 (3v Lithium cell) Battery Life: Up to 12 months Radio Freq: 312.00MHz Radio Range: Up to 120m [390ft] (line of sight) Water resistance: IP67 (up to 1 meter [3ft.] for 30 minutes) Environmental...

  • Page 32: Contact Details

    Our policy of continual development means that product specification and appearance may change without notice. © 2013 Tunstall Healthcare Group Ltd. ™ TUNSTALL and iVi are trademarks. Manufactured by Tunstall Group Limited, Whitley Lodge, Whitley Bridge, Yorkshire DN14 0HR Tel: +44 1977 661234 Fax: +44 1977 662450 Email: enquiries@tunstall.com...

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