This guide will contain all of the relevant information and guidance you need to successfully install and test your new Tunstall Lifeline Vi alarm. Contents page • What’s in the box? • Your Home Unit • Safety Advice • Quick Start Guide •...
What’s in the Box? When you open the box for the first time, please ensure that you have the following: Lifeline Alarm Unit MyAmie Pendant Pendant Neck Cord Pendant Wrist Strap Telephone Lead Mains Adaptor Telephone Adaptor telecarecardiff.co.uk...
Your Home Unit Front View Home/Away Button (Yellow) Cancel Button (Green) Status (LED) Help Button (Red) Speaker Rear and Side View Telephone Adaptor Telephone Lead Socket Mains Supply Insert Battery Compartment 02920 537080...
Safety Advice IMPORTANT: Connect the home unit to the first telephone point in the house with all other extensions wired into the unit to ensure proper operation even when another telephone is in use or off hook (see below for more detailed instructions). All equipment requiring a link to the telephone line MUST be connected as follows: Extension phones/smart boxes/modems/TV set top boxes...
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Cordless phones Ensure that the main base/charger which is registered to all other handsets in use is connected directly to the home unit as above. Safe Socket™ Alternatively a Safe Socket can be installed on all extensions used by other equipment, except the Lifeline, to ensure that alarm calls are raised even when the line is being used by another extension.
Quick Start Guide Step 1 – Connecting the leads and adaptors Please follow the steps below to plug the leads correctly into the home unit. Step 1.1 – Plug the telephone lead a into the home unit socket labelled LINE and the telephone wall socket. Step 1.2 –...
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Step 1.3 – Plug the mains adaptor c into the home unit socket labelled DC and then connect to the mains power. Note – ensure the mains power is switched on. Step 2 – Testing/Commissioning Ensure the home unit is programmed to the correct telephone numbers then press the red alarm button on the home unit and ensure it raises a call through to the monitoring centre/personal recipient.
Using the Home Unit Making an alarm call Press the red button on the personal radio trigger or the red alarm button on the home unit. The home unit will announce ‘Do not worry your alarm telephone is dialling for assistance’. The call will be answered by an operator at the monitoring centre.
Status Warnings Telephone line monitoring If the telephone line is faulty or becomes disconnected, the home unit will announce ‘WARNING – the telephone line is disconnected’ after 1 minute and the green LED flashes. This warning will be repeated every 30 seconds until the telephone line becomes available again.
Visit our YouTube channel **Telecare Cardiff** and select the video entitled ‘Connecting your Lifeline Vi alarm’ in order to see how to successfully complete the installation process. Please find our contact information below for any correspondence or if you require more information regarding our other products and services.