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Paxar 9860 Operating Instructions Manual

For monarch 9860; monarch 9855 label printers
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  • Page 2 Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S GETTING STARTED...1-1 Overview ...1-1 Audience ...1-1 About This Manual ...1-2 System Requirements ...1-2 Supported Operating Systems...1-3 Supported Network Protocols ...1-3 Setting Up the Print Server ...1-4 Checking the Print Server Hardware ...1-5 Verifying Successful Installation ...1-5 Verifying Successful Installation ...1-6...
  • Page 4 Factory Defaults ... 2-15 Test Label ... 2-16 USING THE WEB INTERFACE ...3-1 Logging In ...3-2 Configuring the Printer ...3-4 Changing the Printer Setup ...3-5 Changing the System Setup ...3-7 Reset/Initialize Network ...3-8 Configuring the Network Settings ...3-9 Changing TCP/IP Settings... 3-10 Changing SNMP Settings ...
  • Page 5 RFID Commands ... 4-22 Using the Network Packet ... 4-23 USING THE SMART RELAY SYSTEM ...5-1 Initial Smart Relay Setup Procedures ...5-2 About the Primary Printer ...5-2 About the Partner Printer ...5-3 Connecting the Printers...5-4 Configuring the Partner Printer ...5-5 Using the Smart Relay Telnet Commands ...5-5...

  • Page 7: Getting Started

    G E T T I N G S T A R T E D Your Monarch 9855 or 9860 Version 5.0 or greater printer contains MonarchNet2 software, which allows you to access, configure, and control your printers with the Monarch 7411 Ethernet Print Server remotely across a LAN (local area network), WLAN (wireless local area network), or WWW (world-wide web) connection.

  • Page 8: System Requirements

    Using your Web browser to configure and monitor your network printer. Lists the supported console commands for your network printer. Explains how to configure a primary and partner printer. Common problems and their solutions. Printer and radio specifications. Networking and printer terms and their definitions.

  • Page 9: Supported Operating Systems

    ♦ If you are using TCP/IP (recommended for Windows Networks) and are not connected to a DHCP server (for obtaining an IP address automatically), you need a unique IP address for the wireless print server (for example: 192.0.0.192) and a subnet mask. If the print server is not on the same IP subnet as the computers you are printing from, you need a router.

  • Page 10: Setting Up The Print Server

    You can switch between MonarchNet2 and using the parallel port, but you must set the Port to External and the Mode to Compatible. Then, turn off the printer and turn it back on to detect the cable. MonarchNet2 is not available until you disconnect the parallel cable and change the Port to Internal and Mode to IEEE1284.

  • Page 11: Checking The Print Server Hardware

    C h e c k i n g t h e P r i n t S e r v e r H a r d w a r e The Ethernet print server comes preinstalled and tested in your printer.

  • Page 12: Verifying Successful Installation

    V e r i f y i n g S u c c e s s f u l I n s t a l l a t i o n When the printer is turned on, the print server runs through a set of power-up diagnostics for a few seconds.
  • Page 13 Indicators Antenna Press this button down for less than five seconds to print a configuration label on the printer. The label shows the current wireless and network settings of the print server. See “Printing a Configuration Label” for more information. If the label does not print, see Chapter 6, “Troubleshooting.”...

  • Page 14: About "Print Mode Ready

    A b o u t “ P r i n t M o d e R e a d y ” When you turn on your printer, you may see several different “Print Mode Ready” screens based on your printer’s current configuration.

  • Page 15: Printing A Configuration Label

    B y t e s T r a n s m i t t e d At the printer, you can also print a network/wireless test label (third test label), which lists the IP address, subnet mask, etc. See Chapter 6, “Troubleshooting,”...
  • Page 16 1-10 MonarchNet2 Operating Instructions...

  • Page 17: Configuring The 802.11B/G And Ip Settings

    A N D I P S E T T I N G S This chapter explains how to configure and view your network settings by using the printer’s Main Menu. You can set the MAC address, IP address, subnet mask, IP gateway, boot method, wireless information, and default network.

  • Page 18: Saving Settings

    Enter/Pause. Make sure to inform your System Administrator if you change any settings. Keep a record of each of your network printer’s settings in a safe place. M A C A d d r e s s The Media Access Control (MAC) Address is a hard-coded value that cannot be changed (like a serial number).

  • Page 19: Ip Address

    If you enter a series of digits greater than 255 for any segment of the IP address and press Enter/Pause, the printer does not save the setting. However, no error appears on the display. Correct the IP address and then press Enter/Pause to save the setting.

  • Page 20: Subnet Mask

    If you enter a series of digits greater than 255 for any segment of the subnet mask and press Enter/Pause, the printer does not save the setting and no error appears on the display. Correct the subnet mask and then press Enter/Pause to save the setting.

  • Page 21: Ip Gateway

    If you enter a series of digits greater than 255 for any segment of the Gateway Address and press Enter/Pause, the printer does not save the setting and no error appears on the display. Correct the Gateway Address and then press Enter/Pause to save the setting.
  • Page 22 B o o t M e t h o d The boot method sets the way the device receives its IP address. The choices include Auto, Static, BOOTP, DHCP, and RARP. Tries DHCP, BOOTP, and RARP, then sets to Static if the Auto IP address is not automatically set using any of the previous methods.

  • Page 23: Boot Method

    To change the setting, from the Main Menu: Select Setup, Network. Then follow these steps. Press until you see NETWORK Boot Method Press Enter/Pause. The current setting is displayed, for example: BOOT METHOD BOOTP After you display the option you need, press Enter/Pause. Press Escape/Clear until you see the Main Menu.

  • Page 24: Wireless

    If the signal strength is low, increase the number of retries. To improve the signal strength, try moving the printer closer to the access point and away from other radio devices such as Bluetooth wireless devices, microwave ovens, or 2.4-gigahertz cordless phones.

  • Page 25: Ssid

    Note: If using the Monarch Paxar 9860 printer with the attached Monarch Paxar 939 keyboard, you may simply enter the SSID you need using the numeric keys and press Press Escape/Clear until you see the Main Menu.

  • Page 26: Wireless Mode

    Wireless Mode The wireless mode sets how you communicate with your wireless network. In Ad-Hoc mode, you do not need an access point. Ad-Hoc mode is also called peer-to-peer (point-to-point) communications, so as long as the devices are in range, they will connect and communicate with each other.

  • Page 27: A-Point Density

    A-Point Density The A-Point density is the access point’s density. If the communication quality (transmit rate) between devices on a network drops below a certain level, the devices scan for another access point in the area offering better transmit rates, etc. The range is Low, Medium, or High.

  • Page 28: Transmit Rate

    Transmit Rate The transmit rate sets the maximum speed at which the devices communicate with each other on the network. The speeds are in Mbps (megabits per second). Choices include: 1, 2, 5.5, 11, 12, 18, 24, 36, 48, or 54. The transmit rate is negotiated with the access point and this setting may be ignored.

  • Page 29: Channel

    Channel This option selects the channel on which your network devices communicate. All devices must be on the same channel to communicate. Other radio devices such as Bluetooth wireless devices, microwave ovens, or 2.4-gigahertz cordless phones may operate on the same channel as your network. Channels 1-11 are available.

  • Page 30: Default Network

    After you display the option you need, press Enter/Pause. The print server is reset to your defaults or factory defaults. Press Escape/Clear until you see the Main Menu. Turn off the printer and turn it back on to initialize the factory settings. Note: Depending on your printer’s boot method, the IP address may...

  • Page 31: Factory Defaults

    Factory Defaults If you reset the print server to factory defaults, the following values are restored. Some settings may stay the same, depending on your network configuration. Description TCP/IP Name IP Address Subnet Mask IP Gateway Boot Method Boot Tries Timeout Keep Alive SSID...

  • Page 32: Test Label

    T e s t L a b e l You can print a configuration label if your print server does not have a test button. The label is best-displayed using 2” wide by 4” long labels. If the label is too small, some information may print outside the label edges.
  • Page 33 The Network Control Language files (NCL) are in a readable format similar to Microsoft Windows 3.0 initialization (.ini) files. For example, you can create an NCL file that sets your printer to specific settings every time you turn on the printer, such as black mark supply, high energy ribbon, and on-demand mode.
  • Page 34 2-18 MonarchNet2 Operating Instructions...
  • Page 35 The printer should be turned on and ready to receive data. It may take a minute or more, depending on network traffic, for the print server to connect to an access point. When the printer is connected to an access point, you see Print Mode █...

  • Page 36: Logging In

    L o g g i n g I n Start your Web browser. Type in your printer’s IP address and press Enter. For example, 192.0.0.192. The printer’s display shows the “N” network symbol or the antenna symbol when the printer is connected and ready to receive data.
  • Page 37 Click Administrator Log On or the printer’s name (for example, PXR_8A983A). Type access for the password and click Submit. You do not need a User Name. The password is case-sensitive and saved in the printer’s flash memory. See “Access Control” to change the password.

  • Page 38: Configuring The Printer

    C o n f i g u r i n g t h e P r i n t e r You can configure the printer using your Web browser. From the side Menu Bar, click Printer Configuration. Select one of the following tabs: Printer Setup or Supply Setup. 3-4 MonarchNet2 Operating Instructions Tabs...

  • Page 39: Changing The Printer Setup

    Only configure the settings required for your network/printer. Note: Only the available options for your printer are displayed. On the Printer Setup tab, set the Ribbon: None, Ribbon, or High Energy. Set the Supply Type: Aperture, Die Cut, Black Mark, or Continuous.
  • Page 40 Set the Skip Index mode: No or Yes. Skip index allows you to print an image over multiple labels. Set the Backfeed: Off, On, or Extended. Backfeed advances each printed label to the specified dispense position and then backs up the next label to be printed underneath the printhead. Do not use extended backfeed on non-knife printers.

  • Page 41: Changing The System Setup

    Disabled. Flash storage allows packets with “R” or “N” selectors to be stored in Flash Memory, instead of volatile RAM. Packets stored in flash memory are saved when the printer is turned off. Set the Speed Adjustment: Default, 2.5, 4.0, 6.0, 8.0 10.0, or 12.0 ips.

  • Page 42: Reset/Initialize Network

    Click Save/Re-init Network (on the Protocols tab) to reset and initialize the network interface. Any changes made on previous screens do not take effect until you click Reset Network. This process takes a few minutes for the printer to respond with the new settings. 3-8 MonarchNet2 Operating Instructions...

  • Page 43: Configuring The Network Settings

    You can configure the print server to operate on your network. From the side Menu Bar, click Network Configuration. Select one of the following tabs: Protocols, SNMP, Wireless, or Alerts. Using a Web Browser 3-9...

  • Page 44: Changing Tcp/Ip Settings

    Changing TCP/IP Settings Only configure the settings required for your network/printer. On the Protocols tab, set the Boot Method: Auto, BOOTP, DHCP, RARP, or Static. Set the number of Boot Tries: 1-10. The default is 3. If you are having a problem receiving an IP address with BOOTP, set this number to 10.
  • Page 45 10. Enter the Secondary DNS Server’s IP address. 11. Select Enable Network Time to enable the network time protocol, which allows the printer to query a time server on the network and synchronize the clock in the printer. 12. Enter the Time Server’s IP address. The printer waits 20 seconds for the server to respond.

  • Page 46: Changing Snmp Settings

    Save/Re-init Network. This process takes a few minutes. Changing SNMP Settings Only configure the settings required for your network/printer. Click the SNMP tab to change SNMP settings. Enter the System Name, if it does not automatically appear.
  • Page 47 Enter the System Location. Verify the Read Community Name and change if necessary. Verify the Read/Write Community Name and change if necessary. Verify the Trap Community Name and change if necessary. Enter the Trap IP address, if it does not automatically appear. Enter the Trap IP port, if it does not automatically appear.

  • Page 48: Changing Wireless Settings

    Changing Wireless Settings Only configure the settings required for your network/printer. Click the Wireless tab to configure the wireless network (802.11b/g) settings. Set the Mode: Ad-Hoc or infrastructure. In Ad-Hoc mode, you do not need an access point. Infrastructure mode requires an access point to communicate.
  • Page 49 Set the Regulatory Domain, which is the country of use. Set the AP Density: Low, Medium, or High. If the communication quality (transmit rate) between devices on a network drops below a certain level, the devices scan for another access point in the area offering better transmit rates, etc.
  • Page 50 Using WEP If you select 64 BIT Encryption or 128 BIT Encryption, you need to enter the WEP keys. Determine which Key Selection to use: 1-4. Set the WEP Key values. You must use the same key values for devices to communicate with each other on the network. Note: As you enter the values for the WEP keys, you can see the characters.
  • Page 51 Configuring Certificates For TLS and TTLS authentication, you may need to configure the Authentication Server Certificate. Select Configure Authentication Server Certificate (on the Wireless tab). Click Browse to search for the appropriate Root Certificate. Click Submit. You see the Root (Public) Key in the Certificate Root Key window.

  • Page 52: Setting Alerts

    Alerts and SNMP are supported with the release of version 3.0 or greater printer firmware. The printer also contains the minimum set required to be compliant with printer MIB version 2.0 (RFC 3805). Click the Alerts tab to setup the mail server and select users to receive messages about the printer’s status.

  • Page 53: Receiving An Alert

    Save Re-init Network. This process takes a few minutes. Receiving An Alert When the printer goes offline, has a ribbon error, or any other error that you selected notification for, a similar email appears in the specified User’s inbox:...

  • Page 54: Reading The Virtual Panel

    R e a d i n g t h e V i r t u a l P a n e l The virtual panel operates just like the printer’s control panel. You can use the virtual panel to clear errors, feed labels, and more.

  • Page 55: Using Custom Commands

    U s i n g C u s t o m C o m m a n d s The Custom Commands menu allows you to enter MPCL format and batch data to print a label or enter Telnet console commands. From the side Menu Bar, click Custom Command.

  • Page 56: Changing The Password

    C h a n g i n g t h e P a s s w o r d You can change the access password for MonarchNet2. This should only be done by your System Administrator. The default is access. The password is case-sensitive and saved in the printer’s flash memory. Note: Make a note of the password if you change it.
  • Page 57 If you change the password and attempt to log in using the old password, this message appears. It also appears for various error conditions when configuring the printer. Click LOGIN to login using the correct password and correct the problem.

  • Page 58: Updating Firmware

    U p d a t i n g F i r m w a r e You can update the printer’s firmware. Make sure the Resident (Boot Loader) is version 2.3 or greater. From the side Menu Bar, click Firmware Update.
  • Page 59 B a s i c S e c u r i t y C o n f i g u r a t i o n s There are two main decisions to be made when choosing wireless security: encryption method and authentication protocol. The encryption method determines the algorithm used to encrypt the message.
  • Page 60 Type RADIUS Protocol Enterprise LEAP PEAP* PAP or MSCHAPv2 TTLS EAP- FAST Personal *PEAP This is only for server-side certificates. *Optional Leaving the Certificate Root Key and the Certificate CN (common) names blank, no validation of the host certificate is performed. The values are set to “null” and all host certificates are accepted.

  • Page 61: Console Commands

    IP address, you can use Telnet or a Web browser. RSH or REMSH (remote shell) support is available with the release of version 3.0 or greater printer firmware. Remote shell support is a common UNIX application that provides remote command execution capability for networked devices.
  • Page 62 A c c e s s i n g T e l n e t C o n s o l e M o d e Start a Telnet session. Type telnet 192.0.0.192 (your printer’s IP address) and press Enter.
  • Page 63 To view the current wireless settings, type sh en (show wireless settings) or sh nw (show network settings) and press Enter: WiFi Mode = INFRASTRUCTURE WiFi SSID: ABC123 Speed = 54 International Roaming: Flexible Dynamic Frequency Selection: Unsupported Regulatory Domain = USI WiFi FW Ver = 2.13.10.0 LMAC, 2.12.18.0 UMAC AP density = LOW Authentication type= OPEN SYSTEM...

  • Page 64: Help Commands

    See the following sections for a list of the most frequently used commands. H e l p C o m m a n d s For help at any time, type “Help” and a list of available commands appears. The Help command builds on itself, because for each command you type, more details appear for each option.
  • Page 65 Syntax: Help set ip IP LPD/TCP Parameters ADdress aa.bb.cc.dd [EN/DI] BAnner [EN/DI] CHKSUM [EN/DI] BOot ENable/DISable FTIme [EN/DI] [EN/DI] HTTP [EN/DI] KEepalive n [EN/DI] MEthod <type> PIng aa.bb.cc.dd PRObe [EN/DI] RANge [EN/DI/ALL] aa.bb.cc.dd {MAx ee.ff.gg.hh} RARp flags nn 3=neither REtry [EN/DI] ROuter aa.bb.cc.dd SUbnet aa.bb.cc.dd...

  • Page 66: General Commands

    G e n e r a l C o m m a n d s From the list of commands, the brackets - [] indicate to pick one of the options listed, the items inside curly braces - {} are optional and do not need to be specified.
  • Page 67 HElp Displays the list of available commands. Sets a specified parameter. SHow Displays current settings. CLear Removes a specified parameter. INIT Saves settings and initializes unit. PUrge Removes configuration item. SAVE Saves configuration settings. SET DEFAULT Sets print server to factory defaults. SET LOAD [EN/DI] Enables or disables firmware reload after exit.
  • Page 68 SET PROTect <password> Sets the update password. SET SERVEr DEscription Sets mode description to string displayed with SHOW SERVER command. SET SERVEr NAme <name> Sets server node name. SET SERVIce <servicename> <protocol> [EN/DI] Enables or disables specified protocol on specified service. SET SERVIce <servicename>...
  • Page 69 Shows an existing NCL file in flash memory. SET PRN FIRMWARE Sets the printer in boot loader mode to reload the firmware. SHow PRN FORmats {0/ALl/format#} {RAW} Shows the specified format from flash memory. If no format is specified, or you choose 0 or ALl, then shows all formats that are stored in flash memory.
  • Page 70 Displays the NCL log file. SET PRN RESET Rests the printer (Telnet and remote shell only). SHow PRN STAtus Shows the printer’s current status (decoded ENQ status bytes). SHow PRN TEStlabel Prints a test label. SHow PRN UPASSwordstatus Shows the current status of the offline menu user password (on or off).

  • Page 71: Setup Commands

    Once the update password is entered correctly, SET commands can be used to modify the configuration until the console session is closed with EXIT. UPTIME Shows how long the printer has been on in format hh:mm:ss up N day(s), hh:mm:ss. ZEro Zeros statistical counts.
  • Page 72 SHow PRN BATchoptions {CLearfields/ NUmberofparts/ CUTOption/ CUTMultiple/ CUTLTicketprompt/ CUTAfterbatchprompt/ NOCutbeforeprompt/ CUTLStripprompt/ PRintmultiple/ QUantity} Shows the specified batchoptions parameter’s current setting. If no parameter is specified, it shows the current settings of all parameters in the batchoptions category. SET PRN COMmunication [BAudrate/ WOrdlength/ STopbits/ PArity/ FLowcontrol/ PPort/ PMode] value Sets the specified communication parameter to the specified value.
  • Page 73 SHow PRN INFo {MOdel/ SErial/ FIrmversion/ BOotversion/ COntrastpot/ PIcversion/ KNifeversion/ RFidversion/ NEtworkversion/ TOtals} Shows the specified info parameter. If no parameter is specified, it shows all parameters in the info category. SET PRN MEMoryconfig [DOwnloadablefonts/ FORmat/ IMage/ REceive/ TRansmit/ VEctorfonts] value Sets the specified buffer’s size the specified value.
  • Page 74 SHow PRN STOrage FLash Shows the amount of unused flash memory. SHow PRN STOrage FORmats {format # or ALl} Shows headers for individual or all formats. Note that ‘0’ is shorthand for ‘ALl’. SHow PRN STOrage FONts Shows headers for all fonts. CLear PRN STOrage FLash Formats flash memory (user area only).
  • Page 75 SHow PRN SUPply SYncsupply Resynchronizes the supply. SET PRN SYStem [POwerupmode/ LAnguage/ BAtchseparators/SLashedzero/SYmbolset] value Sets the specified system parameter to the specified value. SHow PRN SYStem {POwerupmode/ LAnguage/ BAtchseparators/SLashedzero/SYmbolset} Shows the specified system parameter’s current setting. If no parameter is specified, it shows the current settings of all parameters in the system category.

  • Page 76: B/G Wireless Commands

    8 0 2 . 1 1 b / g W i r e l e s s C o m m a n d s In the following commands, EN and NW (network settings) are interchangeable. CLear EN SSid Clears the SSID, so the server connects to any access point. SET EN Sets 802.11b/g Wireless Settings.
  • Page 77 SET EN INAP [PAP/MSCHAP_V2] Sets the EAP inner authentication protocol. SET EN IROAM [DISable/STRICT/FLEXible] Controls whether the radio frequencies are set based on the radio configuration or from its access point. Disabled uses the radio defaults. Flexible uses access point settings if present, otherwise the radio defaults are used.
  • Page 78 SET EN REGDOMain <countrycode> Sets the region of operation for the print server using the following table. The list of supported countries varies based on the radio type (802.11b or 802.11b/g). Country Description Code UNITED STATES UNITED STATES, INDOOR AUSTRALIA AUSTRIA AUSTRIA, INDOOR BELGIUM...

  • Page 79: Tcp/Ip Commands

    SET EN SPeed <1/2/5.5/6/9/11/12/18/24/48/54> Sets 802.11b/g wireless speed in megabits per second (Mpbs). SET EN SSID “<ssid>” Sets 802.11b/g wireless SSID. Use quotes if there is a space in SSID. This is case sensitive. SH EN STATS Shows the network I/O statistics. SET EN WEP [DI/64/128] Sets wired equivalent privacy encryption level to disabled, 64-bit, or 128- bit.
  • Page 80 SET IP BANNER [EN/DI] Sets printing of LPD job banners. SET IP BOot n Sets number of retries (n) for DHCP, BOOTP, RARP SET IP CHKSum [EN/DI] Enables or disables IP receive checksum. SET IP FTime [EN/DI] Enables or disables fast timeout. SET IP FTP [EN/DI] Selects whether to use the FTP protocol.
  • Page 81 SET IP RANGE [EN/DI/ALL] Sets the valid range of IP addresses. SET IP REtry [EN/DI] Enables or disables LPD retry continuation SET IP ROuter aa.bb.cc.dd Sets default Router/Gateway address (or access point). SET IP SUBnet aa.bb.cc.dd Sets default subnet mask. SET SERVIce <servicename>...

  • Page 82: Snmp Commands

    S N M P C o m m a n d s CLear SNMP CONtact <string> Removes SNMP SysContact. CLear SNMP LOCation <string> Removes SNMP SysLocation. SET SNMP GETCOMM Gets SNMP community. SET SNMP SETCOMM1 <string> or SET SNMP SETCOMM2 <string>...

  • Page 83: Using The Network Packet

    Use the Network Packet to send console commands directly to the network card via the printer’s serial port. If the network card does not appear to be communicating with the printer, you can use the Network Packet to change the SSID, IP address, etc. of the network card.
  • Page 84 4-24 MonarchNet2 Operating Instructions...

  • Page 85: Using The Smart Relay System

    Based on the type of data sent, the batch prints to the appropriate printer. The primary printer must be a 9855 printer with Version 3.1 or greater firmware using MonarchNet2 software. The partner printer can be a Monarch...

  • Page 86: Initial Smart Relay Setup Procedures

    Configure the Primary Printer. See “Using the Smart Relay Telnet Commands,” for more information. Turn off both printers. Turn on the primary printer. Wait until you see "Smart Relay Ready," then turn on the partner printer. Send your data. A b o u t t h e P r i m a r y P r i n t e r The primary printer ♦...

  • Page 87: About The Partner Printer

    A b o u t t h e P a r t n e r P r i n t e r The partner printer can be a 9855 or 9860 printer. The partner printer is unaware that it is a “partner printer.” It can accept data from other sources besides the primary printer.

  • Page 88: Connecting The Printers

    The display and test label for the partner printer do not indicate that it is a partner printer. For the primary printer, you see a line of data for “Smart Relay.” The #number indicates the next number in sequence for collation. The r/c numbers indicate the row and column location for the collation number.

  • Page 89: Configuring The Partner Printer

    See the following list of commands to configure the printers. SET PRN RELay PORt [None/S2] Sets the Smart Relay Partner Identification (port) number to None (no partner printer) or S2 (partner printer connected to serial port 2). The default is None. to scroll until you see...
  • Page 90 Note: After sending this command, turn off the printer. Wait several seconds and then turn on the printer for the command to take effect. Example SET PRN REL FIL NONRFID Sets the Smart Relay filter to non-RFID, so batches with no RFID Data Field are sent to the partner printer.

  • Page 91: About The Smart Relay Counter

    The Smart Relay counter keeps your batches in order. Use the collation number to put printed labels back into the order they were sent to the primary printer. To use the Smart Relay counter, enable the counter and then set the row and column positions.
  • Page 92 The value entered with the console command (SET PRN REL COUNT 10) is the value used for the next label. ♦ The counter value is saved when you turn off the printer. ♦ Repeating a canceled batch uses the next number in sequence.

  • Page 93: Troubleshooting

    If the printer is working correctly, test the connection between the printer and the print server by pushing the test button on the back of the printer for less than five seconds. A sample configuration label should print. See Chapter 1, “Getting Started” for more information.
  • Page 94 Use this table to solve some common printer/network problems. Problem Printer does not appear to save IP, subnet, or gateway address. Printer does not communicate with network card or access point. The printer does not communicate with your network. Cannot see print server on network.
  • Page 95 Verify network and print server settings, including IP address, etc. Turn off the printer and turn it back on. Print a configuration label (press the test button on the back of the print server) to confirm the IP address, etc.

  • Page 96: General Troubleshooting Information

    Verify the print server is functioning. When the printer is turned on, the print server runs through a set of power-up diagnostics for a few seconds. All three LEDs blink momentarily.
  • Page 97 Once you see “Print Mode Ready” on the display, print a test label. If this does not print or the printer does not display “Print Mode Ready,” the printer is locked up. Turn off the printer, wait 15 seconds and then turn it back on.
  • Page 98 Ping the printer. Pinging the printer tells you if it is "seen" on the network. If you cannot ping the printer, turn the printer off and then on. Then ping every device in the path to the printer – access points, routers, etc.

  • Page 99: Troubleshooting Wireless Configuration Problems

    Your computer’s wireless adapter and/or access point should be configured to match your print server. The printer should be within range (90 meters or 300 feet) of your computer and away from metal objects and other devices with radio signals (Bluetooth, 2.4 GHz cordless phones, and microwaves).
  • Page 100 6-8 MonarchNet2 Operating Instructions...

  • Page 101: Specifications

    S P E C I F I C A T I O N S Link Layer: 802.3 or optional 802.11b/g TCP/IP Protocols: Passthru BOOTP DHCP RARP LPD/LPR Telnet RSH or REMSH (remote shell) SNMP NetWare HP Jet Admin 8 0 2 . 3 S p e c i f i c a t i o n s Communication 10 Mbps or 100 Mbps Rate:...

  • Page 102: Options

    O p t i o n s Wireless 802.11b/g communications are available. However, check with International Sales for an approved list of countries or regions where these devices can be used. A-2 MonarchNet2 Operating Instructions...

  • Page 103: Glossary

    G L O S S A R Y Absolute Pathname The full path of a file, including the computer system and any directories or subdirectories. For example, c:\program files\monarch softw are\mpcl toolbox\9855.phu Access Point An interface between a wireless network and a wired network.
  • Page 104 Channel or You can select which channel your network devices use to RF Channel communicate. All devices must be on the same channel to communicate in Ad-Hoc mode. Other radio devices such as Bluetooth® wireless devices, microwave ovens, or 2.4-GHz cordless phones may operate/interfere if they are on the same channel as your network.
  • Page 105 LPD/LPR A printer protocol that uses TCP/IP to establish connections between printers on a network. Also known as Line Printer Daemon/Line Printer Remote. MAC Address or A hardware address (6-byte) that uniquely identifies each node Media Access of a network. The MAC address is set during manufacturing Control and does not change.
  • Page 106 50, printing performance could be affected. To improve the signal strength, try moving the printer closer to the access point and away from other radio devices such as Bluetooth®...
  • Page 107 Method uses fixed configuration. The IP address remains the same every time the device connects to the network. Subnet A portion of a network that shares a common address component. On TCP/IP networks, subnets are all devices with the same prefix. For example, all devices that start with 192.192.192 are part of the same subnet.
  • Page 108 WEP or A security protocol for wireless local area networks. WEP was Wired designed to provide the same level of security as that of a Equivalent wired network, which is inherently more secure than a wireless Privacy network because wired networks are easily protected against unauthorized access.

  • Page 109: Index

    ... 3-15, 3-25 WPA ... 3-15, 3-25 WPA2 ... 3-15, 3-25 firmware update ... 3-24 front panel printer ... 3-20 general commands ... 4-6 help commands ... 4-4 label configuration ... 1-10, 2-18 test ... 1-10, 2-18 LEAP authentication ...
  • Page 110 ... 1-3 reset network ... 3-8 setting password ... 3-22, 3-23 settings printer ... 3-5, 3-6, 3-7 SNMP ... 3-12, 3-13 SSID ... 2-11 TCPIP... 3-10, 3-11 WEP ... 3-16, 3-25 wireless2-9, 2-10, 2-13, 2-14, 2- 15, 3-14 setup certificates ...
  • Page 111 TCPIP commands ... 4-13 settings ... 3-10, 3-11 Telnet commands . 4-1, 4-4, 4-6, 4-9 test button ... 1-8 label ... 1-10, 2-18 TFTP server ... 3-24 authentication ... 3-26 transmit rate ... 2-14 TTLS authentication ... 3-26 type authentication ... 3-15, 3-26 update firmware ...
  • Page 112 iv MonarchNet2 Operating Instructions...

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