Troubleshooting - Jura E6 Instructions For Use Manual

9 Troubleshooting

9 Troubleshooting
Problem
Insufficient foam is
produced when the milk
is frothed or milk sprays
out of the fine foam
frother�
Coffee only comes out
in drips when it is being
prepared�
There is dry ground
coffee behind the coffee
grounds container�
'Fill water tank' is not
displayed, even though
the water tank is empty�
Little or no water or
steam comes out of the
fine foam frother� The
pump is very quiet�
Grinder is making a very
loud noise�
'ERROR 2' or 'ERROR 5'
is displayed�
Other 'ERROR' mes-
sages are displayed�
28
Cause/Result
The fine foam frother is
dirty�
The coffee is ground too
finely and obstructs the
system� The water hardness
may not have been
correctly set�
The beans used are
resulting in an above-
average volume of ground
coffee�
There is a lot of limescale in
the water tank�
The connector of the fine
foam frother may be
blocked by milk residues or
limescale fragments
loosened during descaling�
There are foreign objects in
the grinder�
If the machine has been
exposed to the cold for a
long period of time,
heating may be disabled
for safety reasons�
–
Action
Clean the fine foam frother (see
T
chapter 7 'Maintenance – Cleaning the
fine foam frother')�
Dismantle and rinse the fine foam
T
frother (see chapter 7 'Maintenance –
Dismantling and rinsing the fine foam
frother')�
Set the grinder to a coarser setting
T
(see chapter 4 'Preparation – Adjusting
the grinder')�
Perform descaling (see chapter 7
T
'Maintenance – Descaling the machine')�
Reduce the coffee strength or choose a
T
finer grinder setting (see chapter 4
'Preparation – Adjusting the grinder')�
Descale the water tank (see chapter 7
T
'Maintenance – Descaling the water
tank')�
Remove the fine foam frother�
T
Unscrew the black connector with the
T
aid of the hexagonal hole on the
measuring spoon for ground coffee�
Clean the connector thoroughly�
T
Screw the connector back on tightly by
T
hand�
Contact customer support in your
T
country (see chapter 13 'JURA contact
details / Legal information')�
Warm the machine at room tempera-
T
ture�
Contact customer support in your
T
country (see chapter 13 'JURA contact
details / Legal information')�