Nokia IP1200 Series Installation Manual page 112

7
Troubleshooting
communicates with the IP1200 Series. If this is not possible by using your
laptop computer or terminal, the problem is with the terminal or cable and not
with the appliance.
Problem No console connection to the IP1200 Series.
Solution For information about how to create a console connection, see
"To connect to the console"
Problem Not connected with a null-modem cable.
Solution Verify that you are using a null-modem cable. For pinout
information, see
Problem Wrong terminal settings.
Solution Verify terminal settings: 8 data bits, 1 stop bit, no parity,
9600 bps.
Problem Terminal set for flow control.
Solution The IP1200 Series does not use flow control. The terminal should
be set for no flow control.
Problem Defective IP1200 Series or file system.
Solution Contact the Nokia customer support site listed in
Information"
Login Prompt Appears, But Password Not Accepted
Problem Database is corrupt.
Solution Return to default settings as described in
database settings"
listed in
112
"To connect to the console"
on page 3.
on page 114, or contact the Nokia customer support site
"Nokia Contact Information"
Nokia IP1200 Series Security Platform Installation Guide
on page 40.
on page 40.
on page 3.
"Nokia Contact
"To reset the default