AVProEdge AC-MX-42X User Manual
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AVProEdge AC-MX-42X User Manual

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Summary of Contents for AVProEdge AC-MX-42X

  • Page 1 User Manual AC-MX-42X...

  • Page 2: Table Of Contents

    I N T R O D U C T I O N ................. 4 F E A T U R E S .
  • Page 3 F R O N T P A N E L C O N T R O L - S C A L I N G I N D A M O D E ........2 8 A U D I O O U T P U T .

  • Page 4: Introduction

    Introduction The AC-MX-42X is a four input by dual output HDMI matrix switcher. It supports HDMI 2.1, HDCP 2.3, and up to 8K video resolution with 40Gbps bandwidth capacity. This matrix switcher is perfect for working with the latest gaming consoles, streaming devices, and satellite receivers, connecting them to 8K TVs and projectors.

  • Page 5: Specifications

    Specifications...

  • Page 6: Front And Rear Panel Overview

    Front and Rear Panel Overview Front Panel OUT2 Input OUT2 Scaler Micro USB Display Select Button Button Port OUT1 Input Output Mode IR Receiving Select Button Button Extracted Power LAN Connection Audio Port RS-232 HDMI HDMI Port Inputs Outputs...

  • Page 7: Initial Setup: Webui

    Initial Setup: WebUI The AC-MX-42X can be controlled using the Micro USB port, 3pin RS232, or over TCP/IP using the LAN connection. For initial setup it is recommended to connect the matrix to a local area network (LAN) and use a computer on the same network in conjunction with the built in WebUI. After making all the physical connections, the first step will be to check for any Firmware Updates.
  • Page 8 Firmware OTA (over the air). This will compare the firmware versions currently loaded on the AC-MX-42X and compare to the latest available. If it is up to date, you will see a prompt stating “No update available!”...
  • Page 9 12. Once the firmware file has been uploaded, it will display all containing firmware files. Here you can select individual firmware files to load or simply leave all files/options selected. If the version currently installed is not newer (does not need to be updated), then that update will be skipped automatically. Click the UPLOAD button to start.
  • Page 10 16. Set the HDMI Video Scaling if needed. HDMI OUT 2 has two options for scaling, they are: · 4K/8K->2K This will downscale both 4K and 8K resolutions down to 2K (1080P). · 8k->4k This will downscale an 8K signal down to 4K 17. With the system and all it’s components powered up it’s time to verify signal path from source to the sync.

  • Page 11: A D V A N C E D S E T U P : W E B U I I N P U T S E T T I N G

    Advanced Setup: WebUI Input Settings After verifying good signal path from source to sync now it is time to go through the rest of the settings to maximize the setup. Starting with the input side with the EDID and Audio Mode settings. 1.

  • Page 12: A D V A N C E D S E T U P : W E B U I O U T P U T S E T T I N G

    Advanced Setup: WebUI Output Settings 1. Now navigate to the Video Output Settings under I/O Config 2. In addition to the Output Label (name/alias), there are 3 settings for the HDMI outputs. 3. State - Here you can Enable or Disable either HDMI Output 1 or HDMI Output 2. 4.

  • Page 13: A D V A N C E D S E T U P : W E B U I O U T P U T S E T T I N G S S W I T C H M O D

    Matrix - This mode provides the ability to route any Input to any Output or to both outputs at any time. b. DA - In this mode the AC-MX-42X acts like a Distribution Amplifier as any Input selection change is mirrored on both HDMI Outputs. This means if you change OUT1 from INPUT2 to INPUT3, OUT2 will also change to INPUT3.

  • Page 14: W E B U I : V I D E O M A T R I

    WebUI: Video Matrix Use this page to route the video INPUTS and OUTPUTS. · Click on the INPUT number to select (example below shows IN 1) · With the INPUT selected simply click on the OUTPUT you want to send that source to (it will highlight green after selected).

  • Page 15: W E B U I : I / O C O N F I G - I N P U T S E T T I N G

    WebUI: I/O Config - Input Settings Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc). Note: There is a 15 character limit to this field, the name will replace the default “IN #” throughout the rest of the WebUI (for instance the Video Matrix tab).

  • Page 16: W E B U I : I / O C O N F I G - O U T P U T S E T T I N G

    WebUI: I/O Config - Output Settings Output Settings Label - Use this to give an name/alias to your outputs (Living Room, Den, Kitchen, etc). Note: There is a 15 character limit to this field, the name will replace the default “OUT #” throughout the rest of the WebUI (for instance the Video Matrix tab).

  • Page 17: W E B U I : I / O C O N F I G - O U T P U T S E T T I N G S C O N

    WebUI: I/O Config - Output Settings Cont. Audio Settings Enable/Disable Switch - Use this switch to Enable/Disable the Extracted Audio Ports. Audio Source - With Audio Settings switch Enabled, you can use this dropdown to select which output you want the extracted audio to follow.

  • Page 18: W E B U I : S Y S T E M - I P S E T T I N G

    WebUI: System - IP Settings This area contains relevant network information of the AC-MX-42X. Host Name - Devices name on the network. This field is automatically filled with Model Name by default. Model Name - Displays the AVProEdge Model/Part number.

  • Page 19: W E B U I : S Y S T E M - T E L N E T S E T T I N G

    WebUI: System - Telnet Settings This area contains relevant Telnet settings for the AC-MX-42X. There are two fields that can changed, Enable Disable switch and the Port Number. • Enable - This switch has two options, Green/Enabled (Default) and Red/Disabled.

  • Page 20: W E B U I : S Y S T E M - U S E R W E B I N T E R F A C

    WebUI: System - User Web Interface This switch has two options, Red/Disabled (Default) and Green/Enabled. When enabled (green) there will be three fields that appear, Username, Password, and Confirm Password. NOTE: The Admin Web Interface must first be Enabled and setup before this field will be available to change.

  • Page 21: W E B U I : S Y S T E M - C L O U D S E R V I C E

    With the Cloud Services enabled you can use the System tab to check for new Firmware OTA (over the air). This will check the firmware versions currently loaded on the AC-MX-42X and compare to the latest available. If it is up to date, you will see a prompt stating “No update available!” click CLOSE to exit.

  • Page 22: W E B U I : S Y S T E M - F I R M W A R E U P D A T E C O N

    4. 45 Seconds Keypad Lock - Enable or Disable (default) the front panel Keypad Lock. MCU/Version - Lists the current Firmware Versions UPDATE FIRMWARE - Check/upload firmware. FACTORY RESET - Restores matrix to Factory Defaults REBOOT - Reboots the AC-MX-42X...

  • Page 23: W E B U I : D I A G N O S T I C S - H D M I I

    WebUI: Diagnostics - HDMI IN Input Settings Label - Use this to give an name/alias to your inputs (Apple TV, Cable Box, Roku, etc). Note :There is a 15 character limit to this field, the name will replace the default “IN #” throughout the rest of the WebUI (for instance the Video Matrix tab).

  • Page 24: W E B U I : D I A G N O S T I C S - H D M I I N C O N

    WebUI: Diagnostics - HDMI IN Cont. On the left, you will see the current applied EDID information. In the example above, you will see a canned 1080P - No 3D - SDR - 2CH EDID applied to IN 1. Any EDID change, once applied will display here. Signal Info shows the connected source’s current output information.

  • Page 25: W E B U I : D I A G N O S T I C S - H D M I O U

    WebUI: Diagnostics - HDMI OUT HDMI Output Label, State, and Connection Reset. Connected Device EDID shows the connected sync’s preferred EDID information and current state. This includes · Manufacturer · Monitor Name · Sink Device Type · Preferred Timing · Supported Audio Formats · 3d Support · Deep Color Support ·...

  • Page 26: W E B U I : C O N S O L

    WebUI: Console There is a built in Command Console Using the command API (command list) you can send device specific commands or use as a live monitor while sending commands from a control system (helpful in troubleshooting). Example 1. Click in the white box and type GET STA Click the green arrow or hit ENTER/RETURN on your keyboard The the command response will show in the field below. Example - “GET STA” Example - “H”...

  • Page 27: F R O N T P A N E L C O N T R O L - F U N C T I O N A L M O D E B U T T O

    2. Press the OUT2 SELECT button to cycle through the 4 available inputs. Front Panel Control - DA Mode Switching The AC-MX-42X can switch the two OUTPUTS at the same time from the front panel by pressing either the OUT1 SELECT or OUT2 SELECT button.

  • Page 28: F R O N T P A N E L C O N T R O L - S C A L I N G I N M A T R I X M O D

    Front Panel Control - Scaling in Matrix Mode The AC-MX-42X has a scaler built into output 2. When the AC-MX-42X is in MATRIX Mode there are two options available for down-scaling. · 4K/8K > 2K (takes a 4K or 8K signal and down-scales to 2K), LED is flashing.

  • Page 29: F R O N T P A N E L C O N T R O L - E D I D M A N A G E M E N

    Front Panel Control - EDID Management: This matrix has 33 factory defined EDID settings. It also has 3 user defined EDID memories. The user EDID memories are independent to each input and can be set separately. The user defined EDID can be uploaded using the free PC Control software or RS-232.

  • Page 31: I R C O N T R O L : I R R E M O T

    IR Control: IR Remote IR Remote Control: When routing HDMI, the matrix can be controlled by using the IR remote supplied with the product (battery not included, requires CR2025). The labels on the right are the OUTPUT numbers. *Not Included The left arrow button decrements to the next input port, and the right arrow increments to the next input port.

  • Page 32: R S - 2 3 2 A N D T C P / I P C O N T R O

    RS-232 and TCP/IP Control: The AC-MX-42X can be controlled with either RS-232 or TCP/IP commands. Certain switching or format configurations can only be done using these commands. We recommend using either the MyUART (RS-232 - free) or Hercules (TCP/IP - free) apps as they are very easy to use for sending commands to the machine.

  • Page 33: C O M M A N D L I S

    Command List: · Baudrate: 57600 · Checksum: None · Bit Num: 8 · Stop Bit: 1...

  • Page 34: C O M M A N D L I S T C O N T I N U E

    Command List Continued:...

  • Page 35: T R O U B L E S H O O T I N

    See Bandwidth Chart on pages 37 and 38 to verify the signal is not exceeding the bandwidth of any of the devices in the chain. · Still experiencing issues, contact our technical support for further assistance. 1-877-886-5112 605-274-6055 support@avproedge.com...

  • Page 36: B A N D W I D T H C H A R

    Bandwidth Chart...

  • Page 37: B A N D W I D T H C H A R T : C O N T I N U E

    Bandwidth Chart: Continued...

  • Page 38: M A I N T E N A N C

    Maintenance To ensure reliable operation of this product as well as protecting the safety of any person using or handling this device while powered, please observe the following instructions. · Use the power supplies provided. If an alternate supply is required, check voltage, polarity and that it has sufficient power to supply the device it is connected to.

  • Page 39: S U P P O R

    Support Should you experience any problems while using this product, first, refer to the Troubleshooting section of this manual before contacting Technical Support. When calling, the following information should be provid- · Product name and model number · Product serial number ·...
  • Page 40 Dealers, Re-sellers, and Installers can request an RMA AVPro Edge Tech Support Rep or their Sales Engineer. Or you may email support@avproedge.com or fill out the general contact form at www.avproedge.com End users may not request and RMA directly from AVPro Edge and will be referred back to the Dealer, Re- seller or Installer.
  • Page 41 The maximum liability of AVPro Global Holdings LLC under this limited warranty shall not exceed the actual purchase price paid for the product. AVPro Global Holdings LLC is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory to the maximum extent permitted by law.
  • Page 44 Thank you for choosing AVProEdge! Please contact us with any questions, we are happily at your service! AVProEdge 2222 E 52nd St N ~ Sioux Falls, SD 57104 1-877-886-5112 ~ 605-274-6055 support@avproedge.com...

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