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Restarting the Watch
If the watch stops responding, you may need to restart it.
NOTE: Restarting the watch may erase your data or settings.
1 Hold
for 15 seconds.
The watch turns off.
2 Hold
for one second to turn on the watch.
Restoring All Default Settings
You can reset all of the watch settings to the factory default values. You should sync your watch with the
Garmin Connect app to upload your activity data before you reset the watch.
1 Hold
.
2 Select
> System > Reset.
3 Select an option:
• To reset all of the watch settings to the factory default values and delete all user-entered information and
activity history, select Delete Data and Reset Settings.
NOTE: If you have set up a Garmin Pay wallet, this option deletes the wallet from your watch. If you have
music stored on your watch, this option deletes your stored music.
• To reset all of the watch settings to the factory default values, including user profile data, but save activity
history and downloaded apps and files, select Reset Default Settings.
Acquiring Satellite Signals
The watch may need a clear view of the sky to acquire satellite signals.
1 Go outdoors to an open area.
The front of the watch should be oriented toward the sky.
2 Wait while the watch locates satellites.
It may take 30 to 60 seconds to locate satellite signals.
Improving GPS Satellite Reception
• Frequently sync the watch to your Garmin account:
◦ Connect your watch to a computer using the USB cable and the Garmin Express application.
◦ Sync your watch to the Garmin Connect app using your Bluetooth enabled phone.
◦ Connect your watch to your Garmin account using a Wi‑Fi wireless network.
While connected to your Garmin account, the watch downloads several days of satellite data, allowing it to
quickly locate satellite signals.
• Take your watch outside to an open area away from tall buildings and trees.
• Remain stationary for a few minutes.
Activity Tracking
For more information about activity tracking accuracy, go to garmin.com/ataccuracy.
My step count does not seem accurate
If your step count does not seem accurate, you can try these tips.
• Wear the watch on your non-dominant wrist.
• Carry the watch in your pocket when pushing a stroller or lawn mower.
• Carry the watch in your pocket when actively using your hands or arms only.
NOTE: The watch may interpret some repetitive motions, such as washing dishes, folding laundry, or clapping
your hands, as steps.
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Troubleshooting
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