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Lockly DUO Installation Manual

Interconnected edition
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DUO
INSTALLATION
GUIDE
INTERCONNECTED EDITION

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Summary of Contents for Lockly DUO

  • Page 1 ™ INSTALLATION GUIDE INTERCONNECTED EDITION...
  • Page 2 Go to LOCKLY.com/pages/installation to watch a video version of this installation guide. Download the BILT app in the Apple or Google Play store for step-by-step interactive 3-D walk-through installation instructions.
  • Page 3 Welcome! This guide will walk you through step-by-step how to install and get your LOCKLY Duo up and running. ™ Installation generally takes less than 30 minutes. If you have any questions please reference our online support at: LOCKLY.com/support or call (669) 500-8835 for help.
  • Page 4 Preparation To complete the installation you will need: Flathead Screwdriver Tape measure or ruler Phillips Screwdriver Optional Screwdriver with drill bits Pliers Drilling maybe required to install this lock. If you are installing your lock on a brand new door, a drill is required if there are no holes prepared for lock installation. Use provided template to bore holes on door.
  • Page 5 Preparation Remove existing door hardware, latch or deadbolts before installing the new lock. Use provided template to bore new holes if needed. Measure and confirm your door is 1- 3/8"—2" (35mm—50mm) between 1 ⅜" - 2" ( 35mm - 50mm). 2-1/8"...
  • Page 6 Step 1 INSTALLING THE LOCKSET Measure the distance between center of front door hole to the edge of your door hole to determine the backset. Adjust latchbolt and deadbolt according to the backset of your door. Deadbolt Adjustment 2 ⅜"(60mm) 2 ¾"(70mm) extend I.
  • Page 7 Retract deadbolt and make sure bore hole is horizontally positioned. PGA018 PGA019 PGA019S 5.5” 4” For mortise slot Optional: Stainless steel mortise slot cover, 4" or 5.5" Face Plates available. To purchase, please call our Customer Service hotline (669) 500-8835 or email help@LOCKLY.com...
  • Page 8 Step 2 CHANGING HANDLE FOR RIGHT OR LEFT SWING DOORS Determine right swing or left swing door While facing the door from the inside, if hinges are on the right side you have the right swinging door. If hinges on the left side you have a left swinging door. The lock ships set for right swing doors.
  • Page 9 Step 2 CHANGING HANDLE FOR RIGHT OR LEFT SWING DOORS continued Once you determine that Confirm that your installation was Check that your handle works the handle is secure and complete by checking if the pins smoothly by moving it in both operating properly turn are flush against the handle, and the up and down direction.
  • Page 10 Step 2 CHANGING HANDLE FOR RIGHT OR LEFT SWING DOORS continued Changing the Interior Handle Orientation Remove handle retaining screw by Return handle retaining screw and turning counter-clockwise. Remove secure by turning opposite direction (clockwise). handle and rotate 180° as shown.
  • Page 11 Step 3 PREPARING LOCK FOR INSTALLATION Carefully prepare the lock and ensure the required parts ( ) have been properly attached before installing to door. Peel paper layer OFF the Adhesive tape and prepare for installation. Carefully bend the end Install Spindle C with of the locking pin D with the holes side into the...
  • Page 12 Step 3 PREPARING LOCK FOR INSTALLATION continued Select exterior cover plate according to front door hole distance. 4” use cover plate 5.5” use cover plate Attach exterior cover plate to exterior assembly . Use screw to secure the cover plate.
  • Page 13 Step 4 INSTALLING EXTERIOR SIDE OF LOCK Exterior While aligning the lock straight up-and-down, pass the wiring cable under the latchbolt then ensure the rod on cover plate passes through the Exterior hole on the lower part of the deadbolt body as shown.
  • Page 14 Step 5 INSTALLING INTERIOR SIDE OF LOCK Select interior cover plate according to door hole distance and install on to door. 4” use cover plate 5.5” use cover plate Ensure the rods on interior cover plate is inserted on the holes of the deadbolt. and the cable and spindle passed through part .
  • Page 15 Step 5 INSTALLING INTERIOR SIDE OF LOCK continued Secure interior cover plate with screws , then remove the positioning tool Check and ensure the spindle is at the center after removing Hole for screw for 5.5" Hole for screw for 4" Check and ensure the spindle is at the center after removing...
  • Page 16 Step 5 INSTALLING INTERIOR SIDE OF LOCK continued according to door handle orientation Left Select the side of the interconnection gear or Right . Insert torque blade to plate according the distance between the latchbolt and deadbolt . Insert for 5.5" Select the correct side of the interconnection gear.
  • Page 17 Step 5 INSTALLING INTERIOR SIDE OF LOCK continued Mounting Plate On the interior side of the door install Install plate onto door. Ensure the mounting plate . Be sure to remove torque blade is inserted horizontally to protective cover on adhesive tape the deadbolt.
  • Page 18 If door frame is higher than door, add included foam pads to level parts with each other as much as possible. TIP: LOCKLY offers both brown and black sensor covers that can be ordered through our customer care hot line: (669) 500-8835 or by email: help@LOCKLY.com. Removal of Sensor (optional) There may be circumstances where the sensor cannot be installed because of molding/door limitations or is not aesthetically desirable.
  • Page 19 Step 6 PREPARING DOOR SENSORS FOR INSTALLATION continued When you are installing the door sensors, make sure the arrow of the wired sensor is placed next to the arrow of the sensor magnet close as possible. IMPORTANT: Do not install the sensor LEFT close to the strike plate RIGHT...
  • Page 20 Step 6 PREPARING DOOR SENSORS FOR INSTALLATION continued The interior assembly comes with the For left swing doors, re-route the door pre-installed wired door sensor setup for a sensor wire through the side channel. right swing doors with 2 ¾" (70mm) backset*. Trim excess part for doors with 2 ⅜"...
  • Page 21 Step 7 INSTALLING THE LOCK INTERIOR (N) Make sure the cable is away and not tangling with the spindle Plug the cable into the interior side of the Secure the lock interior with 3 screws lock making sure you match the orientation Align the spindle to the lock interior of the plug by matching the red side on the...
  • Page 22 Step 7 INSTALLING INTERIOR SIDE OF LOCK continued Insert 4 AA batteries into the lock by aligning the positive (+) and negative (-) orientation markings on the batteries to the battery chamber. Secure the battery by sliding the cover over the lock and turning the screw clockwise on top until tight.
  • Page 23 Step 8 INSTALLING THE DOOR STRIKE It is recommended that you use the included strike plate. However, if you find the deadbolt and latchbolt works with your existing strike plate free of any binding or resistance you can use use it. Regardless of which strike plate used, deadbolt and latchbolt needs to operate smoothly, free of any binding or resistance.
  • Page 24 NOTE: The arrows must be aligned or as closed as possible (less than 3/4"). If needed, adjust the position of the sensor magnet using provided foam pads to ensure the LOCKLY ® logo blinks red when door opens or closes.
  • Page 25 DOWNLOAD LOCKLY ® APP Congratulations! You have completed the LOCKLY DUO physical lock installation. To complete ™ your setup, download the LOCKLY app from the iOS or Google Play app Store and follow on-screen instructions. Scan or visit LOCKLY.com/app IMPORTANT: After you completed the product warranty registration on the App, follow the Lock Configuration steps to run a self-check.
  • Page 26 Wi-Fi hub and lock can vary due to circumstances. If you are having difficulty setting up optimal range of 30/ft or less, we’re here to help. Call our customer care team: (669) 500 8835, or visit LOCKLY.com/help for suggestions and troubleshooting tips.
  • Page 27 Once you have confirmed that your Secure Link Wi-Fi Hub is ready to connect to your lock, Make sure you are standing between the Wi-Fi open the LOCKLY App from your smartphone. hub and LOCKLY smart lock, then Add New Device and follow the on screen instructions.
  • Page 28 100% 9:42 AM 100% ●●●●● AT&T 9:42 AM 100% ●●●●● AT&T ●●●●● AT&T AUTHENTIC LOCKLY PRODUCT | DESIGNED IN USA | CARD IS PRINTED WITH A SPECIFIC PATTERN LOCKLY DUO ™ LOCK SERIAL PGDxxxxxxxxxx ACTIVATION CODE xxxxxxxx SCAN & SAVE SECURE ADDITIONAL DOORS AT A DISCOUNT: HTTP://WWW.LOCKLY.COM/MORE...
  • Page 29 Step 12 CONNECTING YOUR LOCKLY DUO continued ™ Plug in your Secure Link Password setting OK Confirm lock password and Click "YES" Set the Admin Code 9:45 AM 100% ●●●●● AT&T 9:46 AM 100% ●●●●● AT&T 9:45 AM 100% ●●●●● AT&T...
  • Page 30: Voice Control

    Amazon Alexa or action for Google Assistant. TIP: In Google Home and/or Amazon Alexa apps, add the “LOCKLY” skill for Alexa or action for Google Assistant, then follow on screen instructions. See full list of commands, help videos, or troubleshooting your LOCKLY ®...
  • Page 31 FCC Warning: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 32 Deadbolt KA4 x 20MM Screw Exterior Assembly Strike Plate Spindle Wi-Fi Hub Dust Box AUTHENTIC LOCKLY PRODUCT | DESIGNED IN USA | CARD IS PRINTED WITH A SPECIFIC PATTERN LOCK SERIAL PGDxxxxxxxxxx Activation Card ACTIVATION CODE Keys xxxxxxxx SCAN & SAVE...
  • Page 33: Connect With Us

    Connect with us @meetLOCKLY | #LOCKLY...
  • Page 34 Reference installation parts overview foldout.
  • Page 35 ™ We’re here to help! help@LOCKLY.com For the latest version of this manual, please visit the following link: http://LOCKLY.com/help IMPGD678W20210109...