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Zeno Series
Start Second
Lockly Secure
Pro
Setup and Use
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Summary of Contents for Lockly Secure Pro Zeno Series

  • Page 1 Zeno Series Start Second Lockly Secure Setup and Use PGK728WHK...
  • Page 2: We're Here To Help

    We’re here to help Your Lockly smart lock comes with lifetime technical support. Feel free to contact us with any questions or comments. (669) 500-8835 help@Lockly.com support.Lockly.com...
  • Page 3: Table Of Contents

    Setup App download Install battery Lock overview 06/7 Apple Home Fingerprint access Adding a fingerprint...
  • Page 4: App Download

    Download the Lockly app Scan or visit Lockly.com/app The Lockly app will guide you through final installation, setup, and creating your user profile for a more tailored and optimized experience.
  • Page 5: Install Battery

    After 10 minutes of powering on, the Bluetooth connection will be disabled, preventing pairing with the Lockly or Home app. To re-enter Pairing Mode, reinstall the battery or press the Program button. You can also reactivate Bluetooth pairing by tapping the...
  • Page 6: Lock Overview

    Getting to know your Lockly Secure Pro Exterior PIN Genie digital keypad Apple Home Key sensor Wake up screen/ Safe Mode OK button Wi-Fi status Low battery indicator Unlocked indicator/ Welcome Mode Physical key hole Fingerprint sensor/ Exterior LED indicator...
  • Page 7 Interior Battery cover SN number/ 1234 5678 Apple HomeKit code Secure Pro Zeno Series Deadbolt Edition PGKXXXXXXXX SN: PGKXXXXXXXXXXXX Program/reset button Lock/unlock thumbturn Interior side LED indicator light...
  • Page 8: Apple Home

    5 6 7 8 PGKxxxxxxxxxxxxxxxxxxxxxx ACTIVATION CODE PGKxxxxxxxxxxxxxxxxxxxxxx Need help? Email: help@Lockly.com | Support: +1(669) 500-8835 To share access and control remotely • Apple TV® (4th gen, tvOS 12.0 or higher) through Apple Home, you will need one • iPad® (iOS 12.0 or higher) of the following as a home hub: •...
  • Page 9: Fingerprint Access

    Set up fingerprint access Fingerprint scanning For fast and reliable fingerprint recognition, it's important to follow correct finger positioning when registering your fingerprints. Alignment Avoid positioning finger too high or low on the sensor. Avoid positioning finger too much off-center left or right. Angle Keep finger straight and somewhat flat;...
  • Page 10: Adding A Fingerprint

    Adding a fingerprint In the Lockly app, choose your lock then select “Access” and follow on-screen instructions. Scanning process Your finger will be scanned six times for optimal accuracy. The countdown shows in the lower-left circle of the digital screen, starting from six.
  • Page 11 PIN Genie keypad Unlock with keypad Adding a PIN code Auto and manual lock Fingerprint access Apple Home Keys Unlock with app More ways to access 19/20 Alert and sounds Troubleshooting/FAQs 23/24...
  • Page 12: Pin Genie Keypad

    PIN Genie keypad ™ Dynamic shuffling technology Exclusive hack-proof PIN Genie digital keypad shuffles PIN (personal identification number) between each use. Using PIN codes are made up of six digits, for example 3 5 1 2 9 0. Each number can show up anywhere in one of three positions inside for circles.
  • Page 13: Unlock With Keypad

    Unlock with digital keypad Powered by Unlock Press the circle to wake screen. Enter your PIN code by pressing anywhere in the circles that contain the corresponding numbers; you do not need to press the exact number. Press the enter button after the last digit of your PIN code has been entered.
  • Page 14: Adding A Pin Code

    During setup, you will be prompted to set a new code to replace it. Adding a code Select your lock from the Lockly app, then select Access then user, Access Code and follow the on-screen instructions to setup the various...
  • Page 15: Auto And Manual Lock

    Interior locking Rotate the thumbturn on the interior assembly. Lock with key Insert physical key and rotate. You can set auto-lock timing under your lock’s setting in the Lockly app.
  • Page 16: Fingerprint Access

    Unlock with your finger Featuring advanced AI learning technology. Place a registered finger flat and centered Powered by on the sensor. Green circular LED: with a beep; door is unlocked. Red circular LED: with two beeps; finger not recognized. Try again or try another registered finger.
  • Page 17: Apple Home Keys

    Unlock your door with home key in Apple Wallet (on your compatible iPhone and Apple Watch). Set up a home key Add your Lockly lock to the Home app. Choose the "Express Mode" unlocking option. Unlock your door with a home key...
  • Page 18: Unlock With App

    Unlock with Lockly app Lock, unlock, and check status. Unlock or lock Choose your lock in the Lockly app, tap unlock or lock. Remote app control History and status monitoring Unlock, lock, check status, and get Check real-time status and history on notifications from anywhere on your your smartphone.
  • Page 19: More Ways To Access

    Grant one-time access through the Temporarily keep your lock from Lockly app without needing an auto-locking for more convenient internet connection. trusted user access. We introduce new features every year. Subscribe to our newsletter at lockly.com for product updates, tips, and the latest innovations.
  • Page 20 Set up user privileges Manage multiple properties Grant sub-admin privileges to allow Manage access control and reporting others to manage your property. with LocklyOS, the cloud platform for property access management. For more information, refer to the Lockly app or visit support.Lockly.com.
  • Page 21: Alert And Sounds

    Alerts and sounds Exterior Assembly Alerts Fingerptint Exterior LED indicator flashes green with a ‘beep’ Door unlocked sound Exterior LED indicator fl ashes red with two 'beep' Fingerprint recognition failed sounds Access Code Door unlocked Exterior LED indicator flashes green Exterior LED indicator fl...
  • Page 22: Troubleshooting/Faqs

    Troubleshooting FAQs...
  • Page 23: Troubleshooting & Faqs

    Why is my keypad on full blackout? • Battery may have been completely depleted. Use the physical key or a Type-C cable to connect your Lockly to a mobile power source to temporary activate the lock. Replace the battery immediately after unlock.
  • Page 24 1. On the old Lockly app account, go toSettings > Reset and Pairing > Perform Factory Reset 2. Download, register and log in to the new Lockly app account. You will need your activation card to set up the device.
  • Page 25 FCC Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 26 The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC.
  • Page 27 (669) 500-8835 or hello@Lockly.com Own a business? Learn about how LocklyPRO and LocklyOS can help you in your business. (510) 288-9928 or prosales@Lockly.com © Copyright 2024 Lockly All rights reserved. (See details on the inside back cover). MPGK728WHK240815...

This manual is also suitable for:

Zeno series