Troubleshooting - oticon Xceed BTE SP Instructions For Use Manual

Troubleshooting

Symptom
No sound
Intermittent or
reduced sound
Squealing noise
Beeping/orange
flashes (optional)
Pairing issue with
Apple device
48 About Start-up Handling Options Tinnitus Warnings
Possible causes
Dead battery
Clogged mould
Microphones muted
Clogged sound outlet
Moisture
Dead battery
Mould inserted incorrectly
Earwax accumulated in ear canal
Ear has grown
If your hearing aid plays 8 beeps, 4 times consecutively, and/or repeatedly
flashes orange 4 times with small pauses, your hearing aid needs a
microphone service check
Bluetooth connection failed
Only one hearing aid paired
More info