oticon Opn Instructions For Use Manual
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oticon Opn Instructions For Use Manual

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Instructions for use
BTE PP
BTE
Oticon Opn™
Oticon Opn S™
Oticon Opn Play™
Oticon Siya
Oticon Ruby

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Summary of Contents for oticon Oticon Opn

  • Page 1 Instructions for use BTE PP Oticon Opn™ Oticon Opn S™ Oticon Opn Play™ Oticon Siya Oticon Ruby...
  • Page 2 Model overview This booklet is valid for Oticon Opn™, Oticon Opn S™, Oticon Opn Play™, Oticon Siya and Oticon Ruby families, in the following hearing aid models:  BTE PP  Oticon Opn FW 6 Oticon Opn 1 GTIN: (01) 05707131340795 ...
  • Page 3  Oticon Ruby 2 GTIN: (01) 05707131378507  L ED light for visual indication. Not available for Oticon Siya and   Oticon Ruby. The LED light helps caregivers, parents, and teachers to operate the hearing aid and to give instructions on relevant functions and...
  • Page 4 Introduction to this booklet This booklet gives you guidance on how to use and maintain your new hearing aid. Please read the booklet carefully, including the Warnings section. This will help you to get the most out of your new hearing aid. Your hearing care professional has adjusted the hearing aid to meet your needs.
  • Page 5 The hearing aid is intended to amplify and transmit sound to the ear. Indications for use Impaired hearing within mild to severe-to-profound hearing loss. Oticon Opn Play Infants, children and adults. Intended user Intended user Adults and children older than 36 months.
  • Page 6 IMPORTANT NOTICE The hearing aid amplification is uniquely adjusted and optimised to your personal hearing capabilities during the hearing aid fitting performed by your hearing care professional.

  • Page 7: Table Of Contents

    Table of contents About Your hearing aid and earpiece Identify left and right hearing aid MultiTool for handling batteries and cleaning Start-up Turn the hearing aid ON and OFF When to replace the battery How to replace the battery (size 13) Handling Put on the hearing aid with sound hook Caring for the hearing aid...
  • Page 8 Table of contents Options Optional features and accessories Change program Change volume Mute Use hearing aid with iPhone and iPad Wireless accessories Other options Tamper-resistant battery drawer Tinnitus Tinnitus SoundSupport™ (optional) Guidelines for tinnitus sound generator users Sound and volume adjustment Limitation on use time...
  • Page 9 Warnings Tinnitus SoundSupport warnings General warnings More info Troubleshooting Water and dust resistant (IP68) Conditions of use Technical information Warranty Your individual hearing aid settings Sound and LED indicators...

  • Page 10: Your Hearing Aid And Earpiece

    Your hearing aid and earpiece There are two different attachments and several different earpieces available for the hearing aid. With sound hook and With thin tube mould earpiece (Corda miniFit) Sound hook Tube Thin tube Mould Ear grip (optional) About Start-up Handling Options Tinnitus Warnings More info...
  • Page 11 The thin tube uses one of the following earpieces: Standard earpieces Customised earpieces Open dome Micro mould LiteTip Bass dome, single vent Bass dome, double vent Power dome Grip Tip Available in small and large, left and right, with or without vent. Dome sizes Please see details for replacing the dome in chapter “Replace standard earpieces”.
  • Page 12 With sound hook and mould Microphone What it is and does openings Sound in Sound hook Push button Mute, change volume and Tube programs Brings sound into the ear Mould (optional) Holds the Program, hearing aid volume, and in the ear battery status Battery drawer Nail grip...
  • Page 13 With thin tube What it is and does Microphone openings Sound in Thin tube Push button Brings sound Mute, change into the ear volume and programs (optional) Program, volume, and battery status Battery drawer Nail grip Contains the battery. Open the Functions as an on/off switch battery drawer...

  • Page 14: Identify Left And Right Hearing Aid

    Identify left and right hearing aid It is important to distinguish between the left and the right hearing aid as they may be programmed differently. You can find left/right colour indicators in the battery drawer. Indicators can also be found on Micro moulds and moulds (optional). A BLUE indicator marks the LEFT hearing aid A RED indicator marks the...

  • Page 15: Multitool For Handling Batteries And Cleaning

    MultiTool for handling batteries and cleaning The MultiTool contains a magnet that makes it easier to replace the battery in the hearing aid. It also contains a brush and wire loop for cleaning and removing earwax. If you need a new MultiTool, please contact your hearing care professional.

  • Page 16: Turn The Hearing Aid On And Off

    Turn the hearing aid ON and OFF The battery drawer is also used to switch the hearing aid on and off. To save battery life, make sure your hearing aid is switched off when you are not wearing it. If you wish to return to the standard settings of the hearing aid, simply open and close the battery drawer (quick reset).

  • Page 17: When To Replace The Battery

    When to replace the battery When it is time to replace the battery, you will hear three tones repeated in moderate intervals until the battery runs out. Three alternate tones* Four descending tones = The battery is running low = The battery has run out Battery tip To make sure the hearing aid is always working, bring spare batteries with you, or replace the battery before you leave home.

  • Page 18: How To Replace The Battery (Size 13)

    How to replace the battery (size 13) 1. Remove 2. Uncover 3. Insert Fully open the Remove the sticky Insert the new battery drawer. label from the side battery into the Remove the battery. of the new battery. battery drawer. Insert it from above, NOT from the side.
  • Page 19 4. Close MultiTool Close the battery drawer. The The MultiTool can be used to hearing aid will play a jingle change the battery. Use the through the earpiece. magnetic end to remove and insert batteries. Hold the earpiece close to your ear to hear the jingle.

  • Page 20: Put On The Hearing Aid With Sound Hook

    Put on the hearing aid with sound hook Read the following pages if you have a hearing aid with a sound hook and mould. Step 1 Step 2 The mould is Gently pull your ear Place the hearing aid customised for you outwards and press behind your ear.

  • Page 21: Caring For The Hearing Aid

    Caring for the hearing aid When handling the hearing aid, hold it over a soft surface to avoid damage in case you drop it. Clean the microphone openings Use the brush of the MultiTool to carefully brush debris away from the openings.
  • Page 22 Clean the mould Replace the tube The mould should be cleaned The tubing between the mould regularly. Use a soft cloth to and the hearing aid should be clean it’s surface. Use the replaced if it becomes yellow or MultiTool wire loop stiff.
  • Page 23 Wash the mould Step 1 Step 2 Step 3 Make sure you are Disconnect the tube Wash the mould able to identify and mould from and tube using mild which mould is for the hook. Hold the soap. Rinse and dry which hearing aid hook firmly when completely before...

  • Page 24: Put On Hearing Aid With Thin Tube

    Put on hearing aid with thin tube Read the following pages if your hearing aid has a thin tube. Step 1 Step 2 Step 3 Ear grip (optional) Place the hearing aid Hold the bend of Gently push the behind your ear. the tube between earpiece into your your thumb and...

  • Page 25: Clean The Thin Tube

    Clean the thin tube The thin tube should be cleaned to keep it clear of moisture and wax. If not cleaned, it may become blocked with wax, which stops sound from coming out. Step 1 Step 2 Step 3 Pull the thin tube Push the cleaning Reconnect the thin out of the hearing...

  • Page 26: Replace Standard Earpieces

    Replace standard earpieces The standard earpiece (dome or Grip Tip) should not be cleaned. If the earpiece is filled with wax, replace it with a new one. Grip Tips should be replaced at least once a month. Step 1 Step 2 Step 3 Hold on to the end Insert the thin tube...
  • Page 27 IMPORTANT NOTICE If the earpiece is not on the thin tube when removed from the ear, the earpiece may still be in the ear canal. Consult your hearing care professional for further instructions.

  • Page 28: Clean Customised Earpieces

    Clean customised earpieces The earpiece should be cleaned Clean the vent by pressing the brush through the regularly. The earpiece has a hole, twisting it slightly. white wax filter that keeps wax and debris from damaging the hearing aid. Replace the filter when clogged, or if the sound is not normal, or contact your hearing Vent...

  • Page 29: Replace Prowax Filter

    Replace ProWax filter 1. Tool 2. Remove 3. Insert filter filter Old filter Remove the tool Push the empty pin Insert the new wax from the shell. The into the wax filter in filter using the other tool has two pins: the speaker.

  • Page 30: Flight Mode

    Flight mode When flight mode is activated, Bluetooth® is turned off. The hearing aid will still be working. Pressing the push button on one hearing aid will activate flight mode on both hearing aids. Optional LED The LED will flash green, red, red a few times. This confirms that flight mode is activated.

  • Page 31: Optional Features And Accessories

    Optional features and accessories The features and accessories described in the following pages are optional. Please contact your hearing care professional for more information about features and accessories. If you experience difficult listening situations, a special program may be helpful. These are programmed by your hearing care professional.

  • Page 32: Change Program

    Change program Your hearing aid can have up to four different programs.These are programmed by your hearing care professional. You will hear one to four tones when you change program depending on the program. See the Sound and LED indicator section. Optional LED The number of green flashes indicate the selected program.
  • Page 33 Press the push button to switch between programs. The program cycle switches one program forward, for example program 1 to 2 or program 4 to 1.

  • Page 34: Change Volume

    Change volume The push button allows you to adjust the volume. You will hear a click when you increase or decrease the volume. MAXIMUM START-UP Press button VOLUME to increase volume Press button to decrease volume MINIMUM About Start-up Handling Options Tinnitus Warnings More info...
  • Page 35 Optional LED The LED will flash green to confirm changes in volume, and a long green flash at start-up level. The LED will show a red flash when the volume reaches the minimum or maximum level.

  • Page 36: Mute

    Mute Use the mute function if you need to silence the hearing aid. The mute function only mutes the microphone(s) on the hearing aid. Optional LED Green and red flashes, continuously repeated, to indicate mute. Apply a long press (4 seconds) to either end of the button to mute the hearing aid.

  • Page 37: Use Hearing Aid With Iphone And Ipad

    For information on compatibility, please visit www.oticon.com.au/compatibility Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple products identified in the badge, and has been certified by the developer to meet Apple performance standards.

  • Page 38: Wireless Accessories

    Wireless accessories As an enhancement to your wireless hearing aid, a range of accessories is available. These can enable you to hear and communicate better in many everyday situations. ConnectClip When ConnectClip is paired Your hearing aid supports with your mobile phone, the option of attaching an you can use the hearing aid FM system.
  • Page 39 Android™ devices. For more information visit www.oticon.com.au or contact your hearing care professional. Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.

  • Page 40: Other Options

    This symbol or a similar sign is shown wherever a teleloop has been installed. Autophone - optional for Oticon Opn and Oticon Siya Activates a phone program in the hearing aid, if you place a dedicated magnet on your phone.
  • Page 41 CROS - optional for Oticon Opn S 1, Opn S 2, Oticon Opn Play 1, Oticon Ruby 1 and Ruby 2 Solution for people with an unaidable hearing loss in one ear. Oticon CROS on the poorer ear transmits sound to the hearing aid on the better ear.

  • Page 42: Tamper-Resistant Battery Drawer

    Tamper-resistant battery drawer To keep the battery out of reach of infants, small children, and people with learning difficulties, a tamper-resistant battery drawer should be used. If needed your hearing care professional can help you change the drawer. IMPORTANT NOTICE Avoid excessive force when opening the battery drawer in the locked position.
  • Page 43 To lock the battery Tool to unlock the Unlock the battery drawer battery drawer drawer Close the battery Use this small tool Insert the tip of the door completely provided by your tool into the small and make sure it is hearing care hole at the back of the locked.

  • Page 44: Tinnitus Soundsupport™ (Optional)

    Tinnitus SoundSupport™ (optional) Intended use of Tinnitus SoundSupport Tinnitus SoundSupport is a tool intended to generate sounds to provide temporary relief for patients suffering from tinnitus as part of a tinnitus management program. The target population is the adult population (over 18 years old). Tinnitus SoundSupport is targeted to licensed hearing care professionals (audiologists, hearing aid specialists, or otolaryngologists) who are familiar with the evaluation and...

  • Page 45: Guidelines For Tinnitus Sound Generator Users

    Guidelines for tinnitus sound generator users These instructions contain information about Tinnitus SoundSupport, which may have been enabled in your hearing aids by your hearing care professional. Tinnitus SoundSupport is a tinnitus management device intended to generate sound of sufficient intensity and bandwidth to help manage tinnitus.

  • Page 46: Sound And Volume Adjustment

    Sound and volume adjustment Tinnitus SoundSupport is programmed by your hearing care professional to match your hearing loss and preferences for tinnitus relief. It offers a number of different sound options. Together with your hearing care professional, you can select your preferred sound(s).
  • Page 47 Mute If you are in a program for which Tinnitus SoundSupport is activated, the mute functionality will mute only the environmental sounds, and not the sound from Tinnitus SoundSupport. See earlier chapter: “Mute”. Volume adjustments with Tinnitus SoundSupport When you select a hearing aid program for which Tinnitus SoundSupport is activated, your hearing care professional can only set the push button on your hearing aid to work as a volume control for the tinnitus relief sound.
  • Page 48 A) How to change Tinnitus SoundSupport volume in each ear separately To increase volume (on one hearing aid only), use a short press on the upper part of the push button repeatedly until desired level is reached. To decrease volume (on one hearing aid only), use a short press on the lower part of the push button repeatedly until desired level is reached.

  • Page 49: Limitation On Use Time

    Limitation on use time Daily use The volume levels of Tinnitus SoundSupport can be set to a level which could lead to permanent hearing damage when used for a prolonged period of time. Your hearing care professional will advise you of the maximum amount of time per day you should use Tinnitus SoundSupport.
  • Page 50 Important information for hearing care professionals about Tinnitus SoundSupport Device description Tinnitus SoundSupport is a module function that can be enabled in the hearing aids by a hearing care professional. Maximum wearing time The wearing time of Tinnitus SoundSupport will decrease as you increase the level above 80 dB(A) SPL.
  • Page 51 If the volume control is activated A warning may be displayed if you activate the tinnitus volume control in the “Buttons & Indicators” screen. This occurs if the relief sound can be listened to at levels that may cause hearing damage. The “Max wearing time”...

  • Page 52: Warnings

    Tinnitus SoundSupport warnings If your hearing care professional has As with any device, misuse of the sound activated the sound generator Tinnitus generator feature could present some SoundSupport, please pay attention to potentially harmful effects. Care should the following warnings. be taken to prevent the unauthorised use and to keep the device out of the There are some potential concerns...

  • Page 53: General Warnings

    General warnings For your personal safety and to ensure of a hearing aid does not permit a user correct usage, you should familiarise to attain full benefit from it. yourself fully with the following general Usage of hearing aids warnings before using your hearing aid. Hearing aids should be used only as Consult your hearing care professional if directed and adjusted by your hearing...
  • Page 54 General warnings Choking hazards & risk of swallowing If a battery or hearing aid is swallowed, batteries and other small parts see a doctor immediately. Hearing aids, their parts, and batteries Battery use should be kept out of reach of children Always use batteries recommended and anyone who might swallow these by your hearing care professional.
  • Page 55 Active implants implant, e.g. do not carry neither in your The hearing aid has been thoroughly breast pocket. tested and characterised for human In general, please follow the guidelines health according to international recommended by the manufacturers standards for human exposure (Specific of implantable defibrillators and Absorption Ratio - SAR), induced pacemakers on use with magnets.
  • Page 56 General warnings X-ray/CT/MR/PET scanning, Power instrument electrotherapy and surgery Special care should be exercised in Remove your hearing aid before X-ray, selecting, fitting and using a hearing CT/MR/PET scanning, electrotherapy, aid where maximum sound pressure surgery, etc. as your hearing aid may capability exceeds 132 dB SPL be damaged when exposed to strong (IEC 60138-4 / IEC 711) as there may...
  • Page 57 Use on aircraft reduced electromagnetic compatibility Your hearing aid has Bluetooth. On (EMC) of your device. board an aircraft, the hearing aid must Modification of hearing aids is not be put into flight mode to deactivate allowed Bluetooth, unless Bluetooth is Changes or modifications not expressly permitted by the flight personnel.
  • Page 58 WARNING New and used button/coin batteries are hazardous and should be kept away from children. Button/coin batteries can cause severe or fatal injuries in 2 hours or less if swallowed or placed inside any part of the body. Seek medical attention immediately if this is suspected.

  • Page 60: More Info

    Troubleshooting Symptom Possible causes Dead battery No sound Clogged earpieces (dome, Grip Tip, mould or Micro mould) Hearing aid microphone muted Clogged sound outlet Intermittent or reduced sound Moisture Hearing aid earpiece inserted incorrectly Squealing noise Earwax accumulated in ear canal Ear has grown If your hearing aid plays 8 beeps, 4 times consecutively, and/or Beeping/LED...
  • Page 61 1) Unpair your hearing aid. 2) Turn Bluetooth off and on again. 3) Open and close battery drawer on hearing aid. 4) Re-pair hearing aid (please visit www.oticon.com.au/pairing) If none of the above solutions work, consult your hearing care professional.

  • Page 62: Water And Dust Resistant (Ip68)

    Water and dust resistant (IP68) Your hearing aid is dust tight and 1. Gently wipe off any water protected against ingress of 2. Open the battery drawer, remove water, which means it is designed the battery, and gently wipe off to be worn in all daily life situations.

  • Page 63: Conditions Of Use

    Conditions of use Operational Temperature: +1°C to +40°C environment conditions Humidity: 5 - 93% relative humidity, non-condensing Transportation and Temperature and humidity shall not exceed storage conditions the below limits for extended periods during transportation and storage: Temperature: -25°C to +60°C Humidity: 5 - 93% relative humidity, non-condensing...

  • Page 64: Technical Information

    Bluetooth Low Energy (BLE) and a proprietary short- Additional information can be found range radio technology both working in the “Technical data sheet” on at ISM band 2.4 GHz. www.oticon.com.au About Start-up Handling Options Tinnitus Warnings More info...
  • Page 65 The manufacturer declares that this Declaration of Conformity is hearing aid is in compliance with the available from the manufacturer. essential requirements and other relevant provisions of Directive 2014/53/EU. Denmark Waste from electronic equipment must be handled according to local regulations.
  • Page 66 Australian Sponsor Audmet Australia Pty Ltd Suite 4, Level 4, Building B 11 Talavera Road North Ryde NSW 2113 About Start-up Handling Options Tinnitus Warnings More info...
  • Page 67 Description of symbols and abbreviations used in this booklet Warnings Text marked with a warning symbol must be read before using the device. Manufacturer The device is produced by the manufacturer whose name and address are stated next to the symbol. Indicates the medical device manufacturer, as defined in EU Directives 90/385/EEC, 93/42/EEC and 98/79/EC.
  • Page 68 Description of symbols and abbreviations used in this booklet Bluetooth logo Registered trademark of Bluetooth SIG, Inc. where any use of such requires a license. Made for Apple badges Indicates that the device is compatible with iPhone, iPad and iPod touch. Hearing loop This logo incorporates the universal symbol for hearing assistance.
  • Page 69 Description of additional symbols used on labels Keep dry Indicates a medical device that needs to be protected from moisture. Caution symbol Consult instructions for use for warnings and cautions. Catalogue number Indicates the manufacturer’s catalogue number so that the medical device can be identified.
  • Page 70 International warranty Your device is covered by an device, or incorrect adjustments international limited warranty are NOT covered by the limited issued by the manufacturer for a warranty and may void it. Under period of 12 months from the date of this warranty, the manufacturer delivery to you.
  • Page 71 If you need service Take your device to your hearing care professional, who may be able to sort out minor problems and make adjustments immediately. Your hearing care professional can assist you to obtain warranty service from the manufacturer. Your hearing care professional may charge a fee for their services.
  • Page 72 The rights given under this warranty Australian customers should contact are in addition to other rights and Oticon Australia at Suite 4, Level 4, remedies under a law in relation Building B, 11 Talavera Road, North to the good or services to which Ryde NSW 2113, telephone 1800 the warranty relates to.

  • Page 73: Warranty

    Warranty Certificate Name of owner: __________________________________________________ Hearing care professional: __________________________________________ Hearing care professional’s address: __________________________________ Hearing care professional’s phone: ___________________________________ Purchase date: ___________________________________________________ Model left: ____________________ Serial no.: _________________________ Model right: ___________________ Serial no.: _________________________...

  • Page 74: Your Individual Hearing Aid Settings

    Your individual hearing aid settings To be filled out by your hearing care professional. Tinnitus SoundSupport: Limitation on use No limitation on use Program Start-up volume (Tinnitus) Max volume (Tinnitus) Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day Max _______ hours per day...
  • Page 75 Settings overview for your hearing aid Left Right Change volume Change program Mute Tinnitus SoundSupport Volume control indicators Beeps at min/max volume Beeps when changing volume Beeps at start-up volume Battery indicators Low battery warning...

  • Page 76: Sound And Led Indicators

    Sound and LED indicators Different sounds and LED lights indicate the hearing aid status. The different indicators are listed on the following pages. Your hearing care professional can set sound and LED indicators to match your preferences. Program When to use Sound 1 tone 2 tones...
  • Page 77 Sound LED comments Shown one time Jingle Volume Sound Start-up volume 2 beeps Minimum/maximum Shown one time 3 beeps volume Volume up/down 1 beep Continuous or Mute repeated three times Long green flash Green flash Red flash Continues on next page...
  • Page 78 Accessories Sound LED comments FM and wireless 2 different tones programs FM and wireless 2 different tones programs Continuous or repeated three Flight mode Sound times Flight mode active Short jingle Flight mode inactive Short jingle Long green flash Green flash Red flash 1) DAI/FM + hearing aid microphone, TV Adapter 2) DAI/FM signal only, ConnectClip remote microphone...
  • Page 79 Warnings Sound LED comments Continuously 3 alternate Low battery flashing tones Battery shut 4 descending down tones Microphone 8 beeps Repeated service check repeated four times needed 4 times Red flash Long red flash...
  • Page 80 0000215272000001...

This manual is also suitable for:

Oticon opn sOticon opn playOticon siyaOticon ruby

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