oticon Real Series Pocket Manual

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Oticon Government Services

Pocket Guide

Experience the real sounds of life

Oticon Real™:

• Powered by Polaris R™ with RealSound Technology™ featuring:

MoreSound Intelligence™ 2.0 with Wind & Handling Stabilizer, MoreSound Amplifier™ 2.0

with SuddenSound Stabilizer and MoreSound Optimizer™

• Choice of flexible fitting options with rechargeable and non-rechargeable

miniRITE and miniBTE models

• Gives patients the support they need to easily control and personalize their

hearing aids with Oticon Companion, the new all-in-one app solution which includes

RemoteCare programming

oticon.com

Phone: 877.310.9681 | Fax: 732.764.9133

Effective May 2023

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Summary of Contents for oticon Real Series

Page 1 • Choice of flexible fitting options with rechargeable and non-rechargeable miniRITE and miniBTE models • Gives patients the support they need to easily control and personalize their hearing aids with Oticon Companion, the new all-in-one app solution which includes RemoteCare programming oticon.com Phone: 877.310.9681 | Fax: 732.764.9133...
Page 2 Demo Instrument options: Accessories With Oticon Real demo instruments, we offer a variety of colors Firmware update benefits (Olive Green, Black, Chestnut Brown and Chroma Beige). We will ask for the color of instrument, receiver size and strength as well as Pricing and parts your choice of dome.
Page 3 Oticon Own Custom instruments miniBTE T miniBTE T miniRITE T CO90 CO94 CO93 CO79 C114 Chroma Beige Terracotta Chestnut Brown Hear Pink* Olive Green** *Available for Oticon Real, Oticon More and CROS PX only. **Available for Oticon Real miniRITE R only...
Page 4 Oticon Own 1 Custom Instruments Oticon Own options* Large ball Raised push button ITE HS ITE FS dB HL dB HL dB HL dB HL Initials on shell Clothing loop Visual indicators Retention Color Dots Canal Lock (CIC/ITC/HS) Initials on shell...
Page 5 The ability to view the fitting level for miniRITE and custom common complaints — including adjustments to options in the MoreSound instruments is located in the middle of the screen. Additionally, Oticon Real Intelligence™ 2.0 screen. is now available to select and fit in Genie 2 | 2023.1.
Page 6 T, miniBTE R and miniBTE T. Oticon Real offers the option to choose noise. This feature can be found in the Fitting step, under Automatics. It is Voice notifications as an alternative to the tonal notifications, for the recommended to leave this feature on.
Page 7 *MoreSound Intelligence 2.0 is a feature in Oticon Real. Images in this guide depict MoreSound Intelligence 2.0/MoreSound Intelligence for Oticon Real 1, More 1, and dual-microphone Own 1 devices. Allows for setting the hearing aids to determine WHEN patients need more support (directionality and noise reduction).
Page 8 MoreSound Intelligence at follow-up appointment Adjusting Easy and Difficult environments: How much support is needed? C. Difficult Environment B. Easy Environment These handles determine HOW MUCH support a patient will have in difficult environments (dark gray) These handles determine HOW MUCH support a patient will have in easy 3.
Page 9 Oticon CROS & CROS PX Quick Fitting Guide Quick Fitting Guide (cont'd) The Oticon CROS transmitter coupled with a compatible Oticon hearing aid is a 3. Selection step: solution for people with single-sided deafness (SSD). Select CROS transmitter for the non-hearing aid ear. The CROS transmitter and receiving hearing aid will pair once you proceed with the fitting session.
Page 10 CROS transmission continues after exiting these functions in Genie 2. Oticon CROS fittings and Real Ear Measurements (REM) To objectively verify how the CROS transmitter is functioning and overcoming the head shadow effect, it is possible to run a REM measurement within the REM AutoFit tool in Genie 2 with the transmitter actively streaming.
Page 11 Note: It is only possible to start a session when the patient is already required prior to RemoteCare session. *All Oticon Real, Oticon present/has started an appointment. More, Oticon Own, Oticon Zircon, Oticon Play PX, Opn Play, Xceed and Xceed Play hearing instruments are compatible with RemoteCare. •...
Page 12 Once connected, proceed to ‘FITTING’. The connection status of the hearing aids is indicated in two places: a. Connection Bar b. Oticon RemoteCare Communicator 2. Program the patient’s hearing aids as you would do normally, if needed. 3. Click ‘UPLOAD’ to upload the new settings to the hearing aids.
Page 13 Power Mold 105 Wire, Size 4 120215 120210 REC63 Power Mold 105 Wire, Size 5 120216 120211 ROES CODE EARMOLD BTE Mold EM10 RITE Mold EM11 Slim Tube Mold EM12 Oticon More/Opn/Alta RITE Power Mold EM13 Agil RITE Power Mold EM14 MicroShell EM15 Hollow/LiteTip Mold...
Page 14 Earmold Overview RITE Molds RITE Molds Standard Mold Hollow Mold Embedded Mold Canal LiteTip MicroShell Power Receiver Mold Power Options Power Options 60 dB • • 60 dB • 85 dB • • 85 dB • 100 dB 100 dB •...
Page 15 *For Opn S products only **For Oticon Real and Oticon More products only ***For size 60 speaker only. Compatible with Opn S, Oticon More and Oticon Real.
Page 16 *Compatible with Polaris R and Polaris instruments only When the charger is disconnected from power, the LEDs **Oticon miniBTE SmartCharger is compatible with Oticon More devices on Firmware 1.3 or newer ***Oticon miniRITE SmartCharger is compatible with Oticon More devices on Firmware 1.1.1 or newer on the back of the charger indicate the charger’s power...
Page 17 * Android™ devices need to support ASHA to allow direct streaming. Please visit oticon.com/support/compatibility for more information. *SpeechBooster is only available in the Oticon Companion app for Oticon Real users. **Oticon RemoteCare app is ** Only for hearing aids with 2.4 GHz technology.
Page 18 **Note: Oticon Real and Oticon Own hearing aids (with 2.4 GHz Bluetooth) are able to accept or reject phone calls using a push button. A firmware update is required for Oticon More (1.4.0), Oticon Zircon and Play PX (1.2.0) in order...
Page 19 Accessories Remote Control 3.0 ConnectClip EduMic BTD800 Phone Adapter 2.0 TV Adapter 3.0 Learn more about our wireless connectivity accessories at oticon.com/connectivity...
Page 20 ConnectClip Quick Start Guide PAIRING CONNECTCLIP WITH MOBILE PHONE 1. Pair the ConnectClip with the hearing aids before pairing ConnectClip with the mobile phone. 2. Place ConnectClip in Pairing mode. Press and hold the multi-button AND volume up button for about 6 seconds (A) until status BLINKS BLUE PAIRING CONNECTCLIP WITH HEARING AIDS The ConnectClip will be in pairing mode for about 3 minutes.
Page 21 RECEIVING CALLS REMOTE CONTROL When ConnectClip is not streaming sound it doubles as a remote control for the hearing aids. Phone connected: When the ConnectClip is turned on and is in range of the mobile phone it will automatically connect to the mobile phone.
Page 22 Adjust the microphone volume with the volume up and volume down TOSLINK inserted and streaming (invalid signal)* quiet or too loud buttons. Note: The hearing aid wearer can control the volume with the Fault condition* Oticon Companion or Oticon ON app. No light Blinking Fading Steady ConnectClip runs...
Page 23 Phone Adapter on 3.0 accessory. ConnectClip in Change program pairing mode Note: The optional Oticon Companion App or Oticon ON also lets you access the TV listening Pairing complete program and adjust volume control. Adjust the volume by Steady Blinking...
Page 24 Phone Adapter with ConnectClip (cont’d) Connecting to a phone line and landline phone Place the Phone Adapter in a suitable spot near the landline phone or base station. Outgoing calls 1. Unplug the phone line from the landline phone (or base station).* How to make a call 2.
Page 25 Remote Control 3.0 EduMic overview The remote control is a personal device intended to be used with one set of hearing aids. Please see below steps for pairing and using the Remote Control 3.0. Power Status indicator indicator Step 1: Before the remote control can be used, it needs to be paired with the hearing aid(s) Check that the remote control has working batteries by pressing...
Page 26 Battery low Max 7-8 inches For more information, please visit: oticon.com/edumic Clearing Pairings: Ensure EduMic is turned on. Press and hold down the button for 12 seconds until the status indicator turns RED. All pairings with hearing aids are now cleared from EduMic.
Page 27 Plug in the FM receiver (not included) to send sound to the patient's’ hearing aids from classroom microphone EduMic is connected Connection with cable or FM is muted systems like Oticon Amigo. Ensure the receiver EduMic is placed within 9.5 feet from the hearing aids.
Page 28 ConnectClip To make Oticon hearing aids even better, we continuously develop and update the firmware. In this sheet, you will find an overview of our existing firmware versions and Press and hold Multi-button, Volume UP AND Volume their improvements from the 20.2 launch and onwards.
Page 29 Products and pricing RITE parts Oticon Government Services Price List Speakers for Oticon More, Opn S, Opn and Opn Play Group 1 (Custom Instruments) - $348.40 Speaker Kit Oticon Own 1 15555-9960 Complete Speaker Kit – $675 Group 2 (BTE Rechargeable) - $401.70...
Page 30 125920 12mm Power miniFit (10 pc) 226308 SmartCharger Cord (USB A to USB C) miniBTE 226282 miniBTE SmartCharger *For Oticon Real and Oticon More products only **Not compatible with Oticon More 226352 miniBTE Desktop Charger miniRITE 225678 miniRITE SmartCharger 200294...
Page 31 RITE parts (cont’d) BTE parts Grip Tips Corda miniFit, Standard version 151459 Tube Set, 0.9 -1L Corda miniFit (5 pc) Description 151461 Tube Set, 0.9 -1R Corda miniFit (5 pc) 013406 miniFit Grip Tip, Right, Small, 0.9mm Vent 151460 Tube Set, 0.9 0L Corda miniFit (5 pc) 014406 miniFit Grip Tip, Left, Small, 0.9mm Vent 151462...
Page 32 137859 Hook, s/b -7dB (Power Plus) Part Number Description Model Supported 137304 Corda Adapter (Oticon More miniBTE, Opn and Alta Power Plus) 178623 Accessory Set (lanyard, pouch, USB cable) ConnectClip 571-01-320-00 BTE Corda Adapter (Alta, Agil, Acto, Epoq, Vigo) 178542 Lanyard Set (26”...
Page 33 Tool Kit Name Part number ProWax miniFit All miniFit Receivers Clinic Supply Tool Kit 196718 Grey “turtle”/Black Contact Oticon to order this kit for your clinic tools Part Number MicroShell Receiver Receiver Receiver (1 pc): 128057 All Polaris and Velox Custom...
Page 34 Connecting to Genie 2 is not needed, however if you want to confirm settings, please follow these steps: There are two ways to reprogram an Oticon Opn S, Opn, Opn Play, or Xceed loss 1. In Noah, open the most recent session where both devices were connected.
Page 35 Programming cables PLEASE NOTE: All programming for Oticon Real and Oticon More products is wireless Loss and damage devices need to be programmed in clinic utilizing the NoahLink wireless. Oticon Real, Oticon Own and Oticon More Please note: Wireless programming is based on 2.4 GHz technology. Only ITC, ITE HS and ITE FS with 2.4 GHz wireless technology can be programmed wirelessly.
Page 36 Audiology & Education Mobile: 908.635.7803 s.draplin@oticon.com x2826 Mobile: 609.454.7790 ITC, ITE HS, ITE FS* (Oticon Own, Opn, Alta Pro, Alta2 Pro) x2397 Use FlexConnect Mini 117468 Tom Dowd Rosa Rendeiro (See image below) Senior Manager, Government Manager, Customer Service...
Page 37 Audiology Sonnet Adams, AuD Trey Perrin, AuD Clinic Support Audiologist Technical Audiologist s.adams@oticon.com t.perrin@oticon.com Mobile: 609.495.5939 Mobile: 720.967.7468 877.310.9681 877.310.9681 x2191 X2129 Katie Krieger, AuD Hilary Sweet, AuD Clinic Support Audiologist Technical Audiologist k.krieger@oticon.com h.sweet@oticon.com Mobile: 908.524.7542 Mobile: 609.455.8329 877.310.9681 877.310.9681...
Page 38 Notes Notes...
Page 39 New and Improved! Updated Cell Phone Compatibility Guide Oticon Government Services National Seminars Oticon Patient Support Hotline: 855.400.9766 oticon.com Oticon is part of the Demant Group.

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