Troubleshooting
Symptom
No sound
Intermittent or
reduced sound
Squealing noise
Beeping
Pairing issue with Apple
device
62
About Start-up Handling Options Tinnitus Warnings
Possible causes
Dead battery
Clogged earpieces (dome, Grip Tip, or mold)
Hearing aid microphone muted
Clogged sound outlet
Moisture
Hearing aid earpiece inserted incorrectly
Earwax accumulated in ear canal
If your hearing aid plays 8 beeps, 4 times consecutively,
your hearing aid needs a microphone service check
Bluetooth connection failed
Only one hearing aid paired
More info