Troubleshooting - Viessmann VITOTRANS 353 Installation And Service Instructions Manual

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Troubleshooting

Fault messages
If the system develops faults, the display backlighting
flashes and "Fault" will be displayed.
Checking and acknowledging faults
Press the following keys:
1.
"Main menu" is displayed.
2. OK to confirm for "Status".
3.
for "Messages".
4. OK to confirm.
5.
for calling up the fault.
Faults with on-screen display
Message
Cause
"!T FL"
Failure T-cyl FL sensor
"!T CW"
Failure T CW sensor
"!Flow rate"
Flow sensor failure
"!T DHW"
TDHW sensor failure
"!T DHW max. ex-
Excessive temperature
ceeded"
protection function
"!Pump constantly
Primary pump permanent-
ON"
ly active
"!DHW circ. pump"
DHW circulation pump
failure
Fault messages only with cascade control
"!Prim. circ."
Fault in primary circuit
(primary pump failure)
"!Timeout slave"
VBus failure
Slave not sending a re-
sponse.
32
6. OK to acknowledge.
7.
for calling up further faults (see the following
table).
Note
If an acknowledged fault is not removed, the fault mes-
sage will be re-displayed.
Multiple sensor faults
In this case, only the most recent fault will be dis-
played. This fault must be rectified before the previous
fault is displayed.
Affected functions
Modulating set temperature
Cold start function
Comfort function
DHW circ.
Heat meter count
Thermal pasteurisation
DHW heating
DHW circ.
Thermal pasteurisation
Heat meter count
DHW heating
Cold start function
DHW circ.
Thermal pasteurisation
Heat meter count
DHW heating
DHW heating
Cold start function
Comfort function
DHW circulation (if DHW circu-
lation pump = active)
DHW heating
Cold start function
Comfort function
Cascade function
Remedy
Check sensor; replace if
necessary.
Automatic restart when
TDHW < TDHW set.
If the fault occurs frequent-
ly, check buffer cylinder
temperature and reduce if
required.
Check primary pump and
replace if required.
Check DHW circulation
pump and replace if re-
quired.
Check primary pump and
replace if required.
Check VBus and replace if
required.

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