ClearOne DIALOG 10 USB User Manual
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ClearOne DIALOG 10 USB User Manual

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Wireless Microphone Systems
DIALOG
10 USB Remote Software
®
U
M
ser
anUal
DIALOG
10 USB Wireless Mic System
®

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Summary of Contents for ClearOne DIALOG 10 USB

  • Page 1 Wireless Microphone Systems DIALOG 10 USB Remote Software ® anUal DIALOG 10 USB Wireless Mic System ®...
  • Page 2 ClearOne Part No. DOC-0482-001 OCTOBER 2021 (Rev. 1.2) © 2021 ClearOne, Inc. All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from ClearOne. Printed in the United States of America. ClearOne reserves specific privileges. Information in this document is subject to change without notice. Other product...

  • Page 3: Table Of Contents

    Table of Contents DIALOG 10 USB ...........................3 DIALOG 10 USB - SINGLE CHANNEL WIRELESS MIC SYSTEM ..............3 DIALOG 20 SOFTWARE ......................4 PC REQUIREMENTS ............................4 DOWNLOAD AND INSTALL THE SOFTWARE ....................4 HOME SCREEN ..............................9 SETUP ............................10 DIALOG 10 USB .............................. 10 ONLINE SETUP MODE ......................10...

  • Page 4: Dialog 10 Usb

    It uses 2.4 GHz universal RF band and has robust adaptive frequency hopping technology. DIALOG 10 USB system can be connected directly to a lap-top or desk-top PC via USB (type C) connection.

  • Page 5: Dialog 20 Software

    • Network Connection: 100/1000 MB DOWNLOAD AND INSTALL THE SOFTWARE The easiest and most intuitive way to set parameters for ClearOne transmitters and receivers is with the Remote software. The software is available for download at the ClearOne Website: www.ClearOne.com / Resources / Resource Library / Professional Microphones / ClearOne Wireless Microphones / Software Downloads.
  • Page 6 Once you have chosen your preferred location, click [Next]. The Select Start Menu screen displays. 4. If you want to store program shortcuts somewhere other than the default location (ClearOne\ WS800 and Dialog 20 Remote Software), click [Browse] and choose an alternate location.
  • Page 7 5. If you do not want an additional task to be completed, uncheck it, and click [Next]. The application is ready to install. 6. Click [Install]. The Installing screen displays, and the application begins installing the software. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 8 Remote Software checked, and click [Finish]. 8. The software launches and starts to initialize. Upon startup, the software attempts to install and checks the status of the Receiver USB, Transmitter USB CDC (Communication Device DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 9 10. A Windows Security window asks you for permission to install the drivers, if they have not been installed previously. Click [Install]. 11. Once all drivers have been installed, you are prompted to [CLOSE] out of setup, and to start using the application. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 10: Home Screen

    , configure and save receiver settings offline , update software and firmware , or access related user documentation The software version is visible in the bottom right-hand corner, for easy reference. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 11: Setup

    ONLINE SETUP MODE Allows you to connect this configuration software to your DIALOG 10 USB wireless receiver. Note: The DIALOG 10 USB receiver connects to this PC software via USB Type A to USB Type C cable. If you are using Online Setup Mode, 1.

  • Page 12: Offline Setup Mode

    “Edit Transmitter Parameters” window is visible. Any changes will be applied the next time you connect in Online Setup Mode. Note: When you are in Offline Setup Mode, the RF Scan function is only a simulation. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 13: Editing Transmitter Parameters

    1. Click [EDIT] to edit the channel’s parameters. 2. An EDIT TRANSMITTER window displays. Choose the parameter(s) you wish to edit and enter new value(s). Click [APPLY] to save changes and close out of this window. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 14 Channel/Slot Name: Assign a name to each transmitter / receiver pair. The Slot Name has up to ten alphanumeric characters that show on the OLED displays in the applicable Transmitters and ClearOne Remote software. Channel Number: Manually set the channel number of the transmitter and receiver pair.
  • Page 15 3. When the [NEED TO SYNC] alert is lit, it indicates that one or more parameters in queue is ready to be downloaded and implemented with the next transmitter sync to the receiver channel. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 16: Syncing Dialog

    Note: Both the transmitter and receiver OLED read “SYNC GOOD” when the sync is successful. Note: The transmitter and receiver are assigned a new, random AES 128-bit encryption key every time they are synced. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 17: File

    1. Load a saved preset by selecting the [File] tab, then [Load Preset From Disk]. 2. Leave [Do NOT load channel names] checked if you do not want to load different channel names. 3. Select [OPEN FILE] to load a saved preset. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 18: Settings

    1. To print your current settings, select the [Settings] tab, then [Print Current Settings]. 2. Your system window to print displays. Choose the printer you want to print to, and click [Print]. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 19: Set Receiver Name

    1. To set a new name for a receiver, select the [Settings] tab, then [Set Receiver Name]. 2. Select the receiver you want to name, enter the new name, and click [SEND]. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 20: Tour Mode

    Note: This function is not available in OFFLINE SETUP MODE for the DIALOG 10 USB receiver. 1. Tour Mode enables multiple receivers to receive audio from a single transmitter. To enable Tour Mode, select the [Settings] tab, then [Tour Mode]. Repeat the next steps for each receiver you want to connect to the transmitter 2.

  • Page 21: Channel Mode

    1. To change bandwidth for your channels, select the [Settings] tab, then [Channel Mode]. There are two modes to choose from. The default mode is Wide Band mode. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 22 Narrow Band 16ch mode: Uses 4 frequencies spaced closely together in the RF band. Pros: Can allow the use of more narrow white spaces between WiFi devices. Cons: Can cause more interference to WiFi devices that are occupying the same frequencies. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 23: Rf Scan

    The RF Scanner scans for outside interference, intermodulation distortion (IMD), and tests the antennas. For greater detail on the RF Scan function and its application, select the question mark icon in the window. Another window displays with the details. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 24 1. Identify the RF channel with the least amount of RF interference using the receivers RF scan feature. 2. Set the RF channel of the Tx/Rx pair based on the RF scan results. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 25: Presets

    2. Confirm that you want to load the preset by clicking OK 3. To rename a preset, select [Presets], and select a preset to save. 4. The preset name prompt displays. Rename the preset and click [OK]. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 26: Alert

    2. For greater detail on the Alert function and its application, select the question mark icon in the window. Another window displays with the details. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 27 3. Email servers and lists are set up by clicking [SETUP EMAIL ADDRESS AND SERVER]. 4. For greater detail on the Email Alerts Setup function and its application, select the question mark icon in the window. Another window displays with the details. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 28: Help

    HELP 1. For related software and equipment documentation, and software properties, select [Help]. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 29: Update Wizard

    [DOWNLOAD]. 3. The software first checks for proper installation of USB Drivers and firmware. • An error window appears for the DIALOG 10 USB, instructing you to download the most recent software and firmware versions. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 30 4. Place a check next to each update you want to make, or select the check box at the very top to automatically select all updates. Click [DOWNLOAD SELECTED] to proceed with download(s). DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 31 5. All successful downloads have full progress bars, green out in the “On Hard Drive” column, and each check box automatically unchecks as an update completes. Note: In addition to updating the software and firmware, the latest release notes for the software also become available. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 32: Receiver Firmware Update

    6. To configure the proxy, select [PROXY CONFIGURATION]. Enter your proxy information, place a check next to the “Use proxy” check mark, and select [SAVE]. RECEIVER FIRMWARE UPDATE 1. To start the process of updating your receiver firmware, click [UPDATE A RECEIVER]. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 33 2. Once the receiver is detected and connected to by the software, the RECEIVER VERSION INFORMATION window appears. 3. Click [UPDATE RECEIVER]. 4. Once all updates are complete, click [X] to close the window. DIALOG 10 USB Receiver Version Information window: DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 34: Transmitter Firmware Update

    1. To start the process of updating your transmitter firmware, click [UPDATE A TRANSMITTER]. 2. A window with specific instructions for connecting your transmitter displays. Follow the instructions in precise and sequential order. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 35 6. Wait for the programming to complete. 7. Once your final transmitter update is complete, a window verifying that your firmware is up-to- date appears. Click [X] to close the window. DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...
  • Page 36 The DIALOG 20 Firmware Release Notes: DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

  • Page 37: Help Libraries

    Gives you direct access to supporting documents, and the ClearOne website. 1. Select [Help Libraries] to see related user documents, or a link to the ClearOne website. 2. Select any of the links to view additional resources in direct PDFs, or to go directly to the ClearOne website.

  • Page 38: Exposure And Compliance

    Modifications (FCC 15.21) Warning: Changes or modifications to this equipment not expressly approved by ClearOne may void the user’s authority to operate this equipment according to your local radio regulatory authorities. Clearone Wireless Receivers, Transmitters, and, Antennas are intended for indoor use only.
  • Page 39 Tel: 801.974.3760 5225 Wiley Post Way Toll Free: 800.945.7730 e-mail: global@clearone.com e-mail: sales@clearone.com e-mail: tech.support@clearone. Suite 500 Fax: 801.303.5711 Salt Lake City, UT 84116 Antenna Design Tel: 386.361.8134 e-mail: antenna.design@ clearone.com DOC-0482-001 User Manual DIALOG 10 USB Microphone System Remote Software...

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