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This guideline is applicable for the Hyena e-bike system only
BC-A320
Product Manual
(with DC-A250 Driver)
Copyright © 2020 HYENA INC. All Right Reserved.
Version 1.1
This manual is intended primarily for the trained technician to install, disassemble, or maintain the e-bike.

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Summary of Contents for Hyena BC-A320

  • Page 1 This guideline is applicable for the Hyena e-bike system only BC-A320 Product Manual (with DC-A250 Driver) Copyright © 2020 HYENA INC. All Right Reserved. Version 1.1 This manual is intended primarily for the trained technician to install, disassemble, or maintain the e-bike.
  • Page 2: Table Of Contents

    Content Product Features Product Description Parts Description Product Dimension Battery Pin Definition Driver Pin Definition Technical Data BC-A320 Battery DC-A250 Driver Mounting Tool List Accessory List Mounting Instructions Operation Operation Instructions Charging Instructions Safety Instructions Important Notice Grounding Instructions Moving and Storage Instructions...
  • Page 3: Product Features

    Product Features Product Description The Hyena BC-A320 rear carrier battery provides efficient energy to e-bikes. It features long-life, intelligent BMS, and the ergonomic design includes a built-in handle for removing and transporting security. Parts Description Holder & driver box Socket for charge connector...
  • Page 4: Product Dimension

    HMI Connector Sensor Connector C. Motor Connector Cable OD:Ø 5 mm Cable OD:Ø 4 mm Cable OD:Ø 6.3 mm Outer Diameter:Ø 10.5 mm Outer Diameter:Ø 9.5 mm Outer Diameter:Ø 14 mm Length:135±10 mm Length:640±10 mm Length:220±10 mm HYENA E-BIKE SYSTEMS...
  • Page 5: Battery Pin Definition

    Input Ground Note: charge port can be ON or OFF by default, according to the firmware version. For the dump charger, charge port is ON by default. For the smart charger, charge port is OFF by default. HYENA E-BIKE SYSTEMS...
  • Page 6: Driver Pin Definition

    Front Light- Output 6.8V headlight ground Input 12V Console/Display ground CANL Bidirectional CAN Low VCC+ Output 12V Console/Display power CANH Bidirectional CAN High Front Light+ Output 6.8V headlight power, also supply power to horn. Throttle Input Throttle signal HYENA E-BIKE SYSTEMS...
  • Page 7 Hall signal of phase U Hall V Input Hall signal of phase V Sensor Name Direction Description Remark Torque Input Torque signal. Analog signal. Output 5V sensor ground Output 5V sensor power Cadence Cnk1 Input Cadence signal Null Reserved Null Reserved HYENA E-BIKE SYSTEMS...
  • Page 8: Technical Data

    313.2Wh Energy content (typical) < 28.0V±0.3V Cut off voltage CC-CV (constant voltage with limited Charging mode current) 42.0V±0.3V Charge voltage Support 2A & 3A Hyena charger ≤ 4A±0.2A Charge Current Continuous Discharge Current 2.3kg Weight IPX5 Waterproof level Characteristic Protocol CAN2.0B...
  • Page 9: Dc-A250 Driver

    Tail Light Short Circuit Protection Optional permanent damage. Driver stops assist when voltage < 28.0V Under voltage protection for 10 seconds Driver stops assist when voltage > 45.0V Over voltage protection for 10 seconds HYENA E-BIKE SYSTEMS...
  • Page 10 Brose CAN matrix Battery protocol Hyena proprietary protocol Parameter table Parameter 2.0 Error Code table Hyena proprietary error code table Walk assistance Up to 4 km/hr Support level Standard 3 modes, Maximum 4 modes Level 1: 10±1 A Level 2: 12±1 A Current limit Level 3: 15±1 A...
  • Page 11: Mounting

    • Carefully install this product is necessary, do not strike it with any tool such as a hammer or wrenches. • CAUTION - Please strictly follow these steps for assembly; otherwise, an incorrect assembly may cause permanent damage. Step 1: Mount the battery holder on the rear rack and fasten the screws (with torque 1Nm). HYENA E-BIKE SYSTEMS...
  • Page 12 - After the battery is locked, make sure that you have removed the key from the slot in order to prevent losing the key or having the battery pack removed by unauthorized third-parties. Remove the battery Step 1: Turn the battery key to keep it in the unlocked condition. Step 2: Slide the battery out through the slide rail. HYENA E-BIKE SYSTEMS...
  • Page 13: Operation

    This instructions for using the battery charger. may lead to injury or cause the bicycle to fall over, • All Hyena Chargers only use genuine Hyena batteries damaging the components. and battery packs, or battery packs approved for use with your e-bike by the manufacturer, and purchase only from •...
  • Page 14 30-60%. • CAUTION - If the battery is stored under the condition of lacking power, the battery pack may be damaged and the power storage capacity of the battery pack itself will also be affected significantly. HYENA E-BIKE SYSTEMS...
  • Page 15: Safety Instructions

    • Do not bundle the charger cables. signs of damage. • Do not hold the battery charger by the cables when • All the component leads shall use original Hyena carrying it. components. • In order to prevent the cable from being damaged, avoid •...
  • Page 16: Product Warning Label

    • Dispose of the used battery according to local • Do not dispose of e-bikes and their components with ordinances and/or regulations. household waste. SAVE THESE INSTRUCTIONS HYENA E-BIKE SYSTEMS...

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