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Installation Guide
Avigilon™ H4 HD Dome Camera Models:
H4A-D1(-B), H4A-D1-IR(-B), H4A-D2(-B)

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Summary of Contents for Motorola Avigilon H4A-D1

  • Page 1   Installation Guide Avigilon™ H4 HD Dome Camera Models: H4A-D1(-B), H4A-D1-IR(-B), H4A-D2(-B)
  • Page 2 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future reference. This Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may result in a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 3 does not operate normally, or has been dropped.   Do not use strong or abrasive detergents when cleaning the device body.   Use only accessories recommended by Avigilon. Regulatory Notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Legal Notices ©  2019, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. ONVIF is a trademark of Onvif, Inc. Other names or logos mentioned herein may be the trademarks of their respective owners. The absence of the symbols ™ and ®...
  • Page 5: Table Of Contents

    Table of Contents Overview Cover View Bottom View Wall Plate View Base View Front View Rear View IR View Installation Required Tools and Materials Camera Package Contents Installation Steps Removing the Dome Cover Mounting and Aiming Video Analytics Cameras Inserting Cables through the Sealing Grommet Mounting the Dome Camera Mounting the Dome Camera Using the Bottom Cable Entry Hole Mounting the Dome Camera Using the Side Cable Entry Hole...
  • Page 6 Connection Status LED Indicator Resetting to Factory Default Settings Setting the IP Address Using the ARP/Ping Method Cleaning Dome Bubble Body Limited Warranty and Technical Support...
  • Page 7: Overview

    Overview Cover View  1. Dome cover Vandal resistant dome cover.  2. Tamper resistant screws Star-shaped captive screws to fix the dome cover to the base.  3. Sidewall plug Covers the side cable entry hole. Overview...
  • Page 8: Bottom View

    Bottom View  1. Cable entry hole An entry hole for the cables required for camera operation.  2. Mounting holes Mounting points for the camera.  3. Wall plate mounting screws Screws to attach the camera to the wall plate. Bottom View...
  • Page 9: Wall Plate View

    Wall Plate View  1. Leveling edge Flat edge for aligning the wall plate to an electrical box.  2. Wall plate mounting points Points for mounting the camera to the wall plate  3. Electrical box mounting holes Holes for mounting the wall plate to an electrical box. The wall plate supports four configurations:  A.
  • Page 10: Base View

    Base View  1. Lanyard Connects to a lanyard hook on the cover. Base View...
  • Page 11: Front View

    Front View  1. Power connector block Accepts a terminal block with either an AC or DC power connection. DC input can be either polarity. Only required when Power over Ethernet is not available.  2. Link LED indicator Indicates if there is an active connection in the Ethernet port.  3.
  • Page 12: Rear View

    Rear View  1. Azimuth control Provides control of the image angle.  2. SD card slot Accepts an SD card for onboard storage.  3. Micro USB port Accepts a micro USB to USB adapter. Only required when using the Avigilon USB Wi-Fi Adapter.  4.
  • Page 13: Ir View

    IR View   IR Illuminator Ring Provides scene illumination in the IR spectrum. The IR illuminator ring is not included with all models. IR View...
  • Page 14: Installation

    Installation Required Tools and Materials   Small slotted screwdriver with 5/64” or 2 mm blade width — for connecting power when not using Power over Ethernet.   No. 2 Phillips screwdriver — for attaching camera to an electrical box or wall  ...
  • Page 15: Inserting Cables Through The Sealing Grommet

      The camera should be installed above 274 cm (9').   The camera should tilt downwards no more than 45 degrees.   The camera image should be level with the horizon line.   The camera should be mounted to a stable surface to minimize the physical movement of the camera after installation.
  • Page 16: Mounting The Dome Camera Using The Side Cable Entry Hole

     1. Use the mounting template to drill four mounting holes and one cable entry hole into the mounting surface.  2. Pull the cables through the cable entry hole in the ceiling or wall.  3. (Optional) Mount the wall plate onto the back of the camera using the wall plate mounting screws.  4.
  • Page 17: Connecting Cables

     3. Insert the sealing grommet with the required cables pulled through into the cable entry hole on the bottom of the camera. For more information on using the sealing grommet, see Inserting Cables through the Sealing Grommet on page 9.  4. Mount the camera onto the wall plate using the wall plate mounting screws. Connecting Cables Refer to the diagrams in the Overview section for the location of the different connectors.
  • Page 18: Initializing A Camera Username And Password

      Power over Ethernet (PoE) Class 3 — If PoE is available, the LEDs will turn on.   External Power — Connect an external 12 V DC or 24 V AC power source to the power connector block.  6. Check that the Connection Status LED indicator indicates the correct state. For more information, see Connection Status LED Indicator on page 20.
  • Page 19: Assigning An Ip Address

    After you connect to the Wi-Fi signal broadcast by the adapter, you can access the mobile web interface from any mobile device using the following address: http://camera.lan For more information about configuring the camera from the mobile web interface see Avigilon USB Wi-Fi Adapter System User Guide.
  • Page 20: Accessing The Live Video Stream

    Accessing the Live Video Stream Live video stream can be viewed using one of the following methods:   The mobile web interface using the USB Wifi Adapter. For more information, see (Optional) Using the USB Wi-Fi Adapter on page 12.   Web browser interface: http://< camera IP address>/.  ...
  • Page 21: Installing The Dome Cover

     1. Insert an SD card into the camera. CAUTION — Do not force the SD card into the camera or you may damage the card and the camera. The SD card can only be inserted in one direction.  2. Access the camera’s web interface to enable the onboard storage feature. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
  • Page 22: Configuring The Camera

      In the camera web browser interface or the Avigilon Control Center software, use the camera’s Image and Display settings to zoom and focus the camera.  a. Use the zoom buttons to zoom the camera in or out.  b. Click Auto Focus to focus the lens.  c.
  • Page 23: Cable Connections

    Cable Connections Connecting External Power If PoE is not available, the camera needs to be powered through the removable power connector block. Refer to the diagrams in this guide for the location of the power connector block. The power consumption information is listed in the product specifications. To connect power to the power connector block, complete the following steps:  1.
  • Page 24: Connecting To Microphones, Speakers, And Video Monitors

    Figure 1: Example application.  1. Ground  2. Input — To activate, connect the Input to the Ground pin. To deactivate, leave disconnected or apply between 3-15 V.  3. Output — When active, Output is internally connected with the Ground pin. Circuit is open when inactive.
  • Page 25 The video output signal is determined by the camera flicker control setting. When the camera flicker control is set to 60 Hz, the video output signal is NTSC. When the flicker control is set to 50 Hz, the video output signal is PAL.
  • Page 26: Connection Status Led Indicator

    Connection Status LED Indicator Once connected to the network, the Connection Status LED indicator will display the progress in connecting to the Network Video Management software. The following table describes what the LED indicator shows: Connection State Connection Status Description LED Indicator Obtaining One short flash...
  • Page 27: Resetting To Factory Default Settings

    Resetting to Factory Default Settings If the device no longer functions as expected, you can choose to reset the device to its factory default settings. Use the firmware revert button to reset the device. The firmware revert button is shown in the following diagram: If you have video recorded to the SD card, be aware that resetting the camera will not affect the recorded video.
  • Page 28: Setting The Ip Address Using The Arp/Ping Method

    Setting the IP Address Using the ARP/Ping Method Complete the following steps to configure the camera to use a specific IP address: Note: The ARP/Ping Method will not work if the Disable setting static IP address through ARP/Ping method check box is selected in the camera's web browser interface. For more information, see the Avigilon High Definition H4 and H5 IP Camera Web Interface User Guide.
  • Page 29: Cleaning

    Cleaning Dome Bubble If the video image becomes blurry or smudged in areas, it may be because the dome bubble requires cleaning. To clean the dome bubble:   Use hand soap or a non-abrasive detergent to wash off dirt or fingerprints.  ...
  • Page 30: Limited Warranty And Technical Support

    Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/. Limited Warranty and Technical Support...

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