Field Service Ver. 1.0 Nov. 2008
19.1.12
Blank copy, black copy
A. Typical faulty images
B. Troubleshooting procedure
Step
Section
1
Image check
2
Imaging
cartridge
3
4
High voltage unit
5
Blank print
4036fs4038c0
Check item
Does a blank print occur?
Is the gear of the imaging car-
tridge drive mechanism installed
properly?
Is the charge corona voltage con-
tact or photo conductor ground
contact of the imaging cartridge
connected properly?
Is the connector connected prop-
erly?
Have steps 1 to 4 eliminated the
problem?
19. Image quality problems
Black print
4036fs4039c0
Result
Check the PH unit connector for
YES
proper connection.
Check or correct the drive trans-
NO
mitting section or replace the
imaging cartridge.
Check, clean, or correct the con-
NO
tact.
NO
Reconnect.
Replace the high voltage unit.
→ Replace the printer control
NO
board.
→ Replace the PH unit.
Action
123