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Konica Minolta magicolor 1600W User Manual

Magicolor 1600w user guide
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magicolor 1600W

User's Guide
A034-9561-02A

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  Summary of Contents for Konica Minolta magicolor 1600W

  • Page 1: Magicolor 1600W

    1600W User’s Guide A034-9561-02A...
  • Page 2: Thank You

    Thank You Thank you for purchasing a magicolor 1600W. You have made an excellent choice. Your magicolor 1600W is specially designed for optimal performance in Windows environments. Trademarks KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC.
  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT This package contains the following materials provided by KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (KMBT): software included as part of the printing system (“Printing Software”) , the digitally-encoded machine-readable outline data encoded in the special format and in the encrypted form (“Font Programs”), other software which runs on a computer system for use in conjunction with the Printing Software (“Host Software”), and related explanatory writ-...
  • Page 4 11. Notice to Government End Users: The Software is a “commercial item,” as that term is defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis- tent with 48 C.F.R.
  • Page 5: For Eu Member States Only

    For EU member states only This symbol means: Do not dispose of this product together with your household waste! Please contact the Local Authority for appropriate dis- posal instructions. In the case of a new device being purchased, the used one can also be given to our dealer for appropriate disposal.
  • Page 6: Table Of Contents

    Contents 1 Introduction ....................1-1 Getting Acquainted with Your Printer ............1-2 Space Requirements................... 1-2 Printer Parts ....................1-3 Front View..................... 1-3 Rear View ..................... 1-4 Front View with Option................1-4 About the Control Panel ................1-5 About the Indicators ..................1-5 About the Rotate Toner KEY...............
  • Page 7 2 Using the Printer Driver ................2-1 Selecting Printer Driver Defaults ..............2-2 Uninstalling the Printer Driver ..............2-3 Windows Vista/XP/Server 2003/2000 ........... 2-3 Displaying Printer Driver Settings ............... 2-3 Windows Vista ..................2-3 Windows XP/Server 2003 ..............2-3 Windows 2000 ..................2-4 Printer Driver Settings ...................
  • Page 8 Output Tray ....................4-16 Media Storage ....................4-16 5 Replacing Consumables ................5-1 Replacing Consumables ................5-2 About Toner Cartridges................5-2 Replacing a Toner Cartridge..............5-5 Removing All Toner Cartridges ..............5-11 Replacing the Imaging Cartridge............... 5-14 Replacing the Fuser Unit................5-17 6 Maintenance ....................
  • Page 9: Contents

    Contents...
  • Page 10: Introduction

    Introduction...
  • Page 11: Getting Acquainted With Your Printer

    Getting Acquainted with Your Printer Space Requirements To ensure easy operation, consumable replacement and maintenance, adhere to the recommended space requirements detailed below. 496 mm (19.5") 396 mm (15.6") 100 mm (3.9") Front View 127 mm (5.0") 380 mm (14.9") 100 mm 100 mm (3.9")
  • Page 12: Printer Parts

    Printer Parts The following drawings illustrate the parts of your printer referred to through- out this guide, so please take some time to become familiar with them. Front View 1—Output tray 2—Control panel 3—Front cover 4—Tray 1 (Multipurpose tray) 5—Top cover 6—Fuser unit 7—Fuser separator levers 8—Fuser cover lever...
  • Page 13: Rear View

    Rear View 1—Power switch 2—Power connection 3—USB port Front View with Option 1—Dust cover Getting Acquainted with Your Printer...
  • Page 14: About The Control Panel

    About the Control Panel 1—Ready indicator Ready 2—Error indicator Error Rotate 3—Rotate Toner key Toner Clear 4—Toner indicators 5—Clear key About the Indicators The indicators use five types of signals: Slow blinking—1 blink every 2 seconds Blinking—1 blink per second Rapid blinking—2 blinks per second Each of the indicators has the following basic meaning.
  • Page 15: About The Rotate Toner Key

    About the Rotate Toner KEY The Rotate Toner key allows you to switch the printer from normal operation mode to Change Toner mode, Eject All Toner mode or Print Head Cleanup mode. The mode that the printer enters depends on how long the Rotate Toner key is held down.
  • Page 16: When Cleaning The Print Head Window

    When cleaning the print head window Hold down the Rotate Toner key for 5 seconds to 9 seconds. The printer enters Print Head Cleanup mode. For details on cleaning the print head window, refer to “Cleaning the Print Head Window” on page 6-8. To return to normal operation mode from Print Head Cleanup mode, refer to “Cleaning the Print Head Window”...
  • Page 17: Cancelling A Print Job

    If any of the errors listed above occur, press the Clear key to continue the print job. Cancelling a Print Job You can cancel a print job that is currently being processed. While data is being processed or printed (the green Ready indicator is blink- ing), hold down the Clear key for more than 5 seconds to cancel the print job.
  • Page 18: About The Printer Driver And Utility Cd/Dvd

    About the Printer Driver and Utility CD/DVD Drivers Use/Benefit Windows Vista/XP/Server 2003/ These drivers give you access to all of 2000 the printer features. For details, refer to“Displaying Printer Driver Settings” Windows Vista/XP/Server 2003 for on page 2-3. 64bit For details on the installation of the drivers, refer to the Installation Guide.
  • Page 19: System Requirements

    System Requirements Personal computer Pentium II: 400MHz or higher Operating System Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Business/ Enterprise, Windows Vista Home Basic/Home Premium/ Ultimate/Busi- ness/Enterprise x64 Edition, Windows XP Home Edition/Professional (Service Pack 2 or later), Windows XP Professional x64 Edition, Windows Server 2003, Windows Server 2003 x64 Edition, Windows 2000 (Service Pack 4 or later) Free hard disk space...
  • Page 20: Using The Printer Driver

    Using the Printer Driver...
  • Page 21: Selecting Printer Driver Defaults

    (Windows Vista) From the Start menu, select Control Panel, and then click Hardware and Sound to select Printers. Right-click the KONICA MINOLTA magicolor 1600W printer icon, and then select Printing Preferences. – (Windows XP/Server 2003) From the start menu, select Printers and Faxes to display the Print- ers and Faxes directory.
  • Page 22: Uninstalling The Printer Driver

    Windows Vista From the Start menu, select Control Panel, and then click Hardware and Sound to select Printers. Right-click the KONICA MINOLTA magicolor 1600W printer icon then select Printing Preferences. Windows XP/Server 2003 From the start menu, select Printers and Faxes to display the Printers and Faxes directory.
  • Page 23: Windows 2000

    Windows 2000 From the Start menu, select Settings, and then click Printers to display the Printers directory. Right-click the KONICA MINOLTA magicolor 1600W printer icon and select Printing Preferences. Displaying Printer Driver Settings...
  • Page 24: Printer Driver Settings

    Printer Driver Settings Common Buttons The buttons described below appear on each tab. Click to exit the Properties dialog box, saving any changes made. Cancel Click to exit the Properties dialog box without saving any changes made. Apply Click to save all changes without exiting the Properties dialog box. Help Click to view the help.
  • Page 25: Basic Tab

    When this button is clicked, it changes to the Printer View button. This button appears only when the Watermark tab is selected. Quality View Click the button to display a sample of the settings selected in the Quality tab. When this button is clicked, it changes to the Printer View button. This button appears only when the Quality tab is selected.
  • Page 26: Overlay Tab

    Overlay Tab Be sure to use overlays with print jobs with a media size and orienta- tion that matches the overlay form. In addition, if settings have been specified for “N-up” in the printer driver, the overlay form cannot be adjusted to match the specified set- tings.
  • Page 27 Printer Driver Settings...
  • Page 28: Remote Panel Utility

    Remote Panel Utility...
  • Page 29: Working With The Remote Panel Utility

    Working with the Remote Panel Utility Introduction The Remote Panel Utility shows information about the current status of the printer and allows you to specify various settings such as the time until the printer enters Energy Save mode. In order to use the Remote Panel Utility, install it after installing the printer driver.
  • Page 30 Change Toner: Used when replacing a toner cartridge. Select this mode, and then click the Rotate Toner button to switch the printer to the Change Toner mode. (Refer to “Replacing a Toner Cartridge” on page 5-5.) Eject All Toner: Used when removing all toner cartridges. Select this mode, and then click the Rotate Toner button to switch the printer to the Eject All Toner mode.
  • Page 31: User Service Tab

    Auto Continue—If Off is selected, the next print job will not be per- formed if a paper size error occurred in the printer, unless the Clear key is pressed to cancel the error. If On is selected, the next print job is sent if a paper size error occurred in the printer, the error is automatically cancelled, and the next print job is performed.
  • Page 32: Closing The Remote Panel Utility

    Image Adj Param—Use when print quality is reduced in environments such as high altitudes. 0: Used at standard elevations 1: Used at medium-high elevations 2: Used at high elevations (about 2,000 m) 3: Used at extremely high elevations Image Refresh—Use when thin white horizontal lines appear at intervals on images.
  • Page 33: Uninstalling The Remote Panel Utility

    Uninstalling the Remote Panel Utility You must have administrator privileges in order to uninstall the Remote Panel Utility. If the User Account Control window appears when uninstalling on Win- dows Vista, click the Allow button or the Continue button. Before uninstalling, exit the Remote Panel Utility with the icon in the Windows notification area (right end of taskbar).
  • Page 34: Media Handling

    Media Handling...
  • Page 35: Print Media

    Print Media Specifications Media Media Size Inch Millimeter 8.2 x 11.7 210.0 x 297.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 5.9 x 8.3 148.0 x 210.0 Legal 8.5 x 14.0 215.9 x 355.6 Letter 8.5 x 11.0 215.9 x 279.4 Statement 5.5 x 8.5 139.7 x 215.9...
  • Page 36: Types

    Types Before purchasing a large quantity of special media, do a trial printing with the same media and check the print quality. Keep media on a flat, level surface in its original wrapper until it is time to load it. For a list of approved media, refer to printer.konicaminolta.com. Plain Paper (Recycled Paper) Capacity Tray 1...
  • Page 37: Thick Stock

    Layered Adhesive Folded, creased, curled, embossed, warped, or wrinkled Perforated, three-hole punched, or torn Too slick, too coarse, or too textured Different in texture (roughness) on the front and back Too thin or too thick Stuck together with static electricity Composed of foil or gilt;...
  • Page 38: Envelope

    Envelope Print on the front (address) side only. Some parts of the envelope consist of three layers of paper—the front, back, and flap. Anything printed in these lay- ered regions may be lost or faded. You can print continuously with envelope. However, this could affect the media feed, depending on the media quality and printing environment.
  • Page 39: Label

    Label A sheet of labels consists of a face sheet (the printing surface), adhesive, and a carrier sheet: The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhe- sive should come through on the surface.
  • Page 40: Letterhead

    Letterhead You can print continuously with letterhead. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous printing and print one sheet at a time. Try printing your data on a sheet of plain paper first to check placement. Capacity Tray 1 Up to 50 sheets, depending on their size and...
  • Page 41: Printable Area

    Printable Area The printable area on all media sizes is up to 4.0 mm (0.157") from the edges of the media. Each media size has a specific print- Printable able area (the maximum area on which Area the machine can print clearly and with- out distortion).
  • Page 42: Envelopes

    Envelopes Envelopes can only be printed on their front sides (side where the recipient’s address is written). In addition, printing on the front side in the area overlap- ping the back flap cannot be guaranteed. The location of this area differs depending on the envelope type.
  • Page 43: Loading Media

    Loading Media How do I load media? Take off the top and bottom sheets of a ream of paper. Holding a stack of approx- imately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray. Note Although this printer was designed for printing on a wide range of media types, it is not intended to print exclusively on a single media...
  • Page 44 Slide the media guides to pro- vide more space between them. Load the paper face up in the tray. Do not load paper above mark. Up to 200 sheets (80 g/m [21 lb]) of plain paper can be loaded into the tray at one time.
  • Page 45: Other Media

    Slide the media guides against the edges of the paper. Other Media When loading media other than plain paper, set the media mode (Envelope, Labels, Letterhead, Postcard, Thick Stock 1, or Thick Stock 2) in the driver for optimum print quality. Loading Envelopes Open Tray 1.
  • Page 46 Slide the media guides to pro- vide more space between them. Load the envelopes flap side down in the tray. Before loading enve- lopes, press them down to make sure that all air is removed, and make sure that the folds of the flaps are firmly pressed, other- wise the envelopes may become wrinkled or a...
  • Page 47: Loading Label Sheets/Letterheads/Postcards/Thick Stock

    Loading Label Sheets/Letterheads/Postcards/Thick Stock Open Tray 1. If media has been loaded into Tray 1, remove all media from the tray. Slide the media guides to pro- vide more space between them. Load the media face up in the tray. Up to 50 sheets can be loaded into the tray at one time.
  • Page 48 Slide the media guides against the edges of the media. Loading Media 4-15...
  • Page 49: Output Tray

    Output Tray All media is fed out facing down into the output tray on top of the printer. This tray has a capacity of approximately 100 sheets (A4/Letter) of 80 g/m (21 lb) paper. If the media is stacked too high in the output tray, your printer may experience media misfeeds, excessive media curl, or static buildup.
  • Page 50 Replacing Consumables...
  • Page 51: Replacing Consumables

    Replacing Consumables Note Failure to follow instructions as outlined in this manual could result in voiding your warranty. About Toner Cartridges Your printer uses four toner cartridges: black, yellow, magenta, and cyan. Handle the toner cartridges carefully to avoid spilling toner inside the printer or on yourself.
  • Page 52 When replacing a toner cartridge, refer to the following table. For optimum print quality and performance, use only approved KONICA MINOLTA toner cartridges for your specific printer type, as listed in the table below. You can find your machine type and the toner cartridge part numbers on the consum- ables reorder label inside the top cover your machine.
  • Page 53 Keep toner cartridges: In their packaging until you’re ready to install them. In a cool, dry location away from sunlight (due to heat). The maximum storage temperature is 35° C (95° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, humid place, condensation may occur, degrading print quality.
  • Page 54: Replacing A Toner Cartridge

    Replacing a Toner Cartridge Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. When the toner is empty, the toner indicator lights up. Follow the procedure described below to replace the toner cartridge.
  • Page 55 Open the front cover. Before opening the front cover, open Tray 1 if it is not already open. Check that the toner cartridge to be replaced has been moved to the front. You can identify the toner cartridge by the color of the handle. Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves...
  • Page 56 Note Do not touch the contact indicated in the illustration. Note Dispose of the empty toner cartridge according to your local regulations. Do not burn the toner cartridge. For details, refer to “About Toner Cartridges” on page 5-2. Prepare a new toner cartridge. Shake the cartridge a few times to distribute the toner.
  • Page 57 Remove the cover from the toner roller. Do not touch or scratch the toner roller. Align the shaft on each end of the toner cartridge with its hold- ers, and then insert the car- tridge. Before inserting the toner cartridge, make sure that the color of the toner car- tridge to be installed is the same as the label on...
  • Page 58 Note Do not touch the contact indicated in the illustration. Press in the toner cartridge until it locks into place. Close the front cover. To replace the toner car- tridge for another color, after the front cover has been closed, check that the indicator for the toner to be replaced is lit (if necessary, press the...
  • Page 59 Press the Clear key to reset the printer and clear the indicator message. The printer must complete a calibration cycle after a toner car- tridge has been replaced. If you open the top or front cover before the printer is reset, the calibration stops, then starts over again after the cover is closed.
  • Page 60: Removing All Toner Cartridges

    Removing All Toner Cartridges Note Be careful not to spill toner while replacing a toner cartridge. If toner spills, immediately wipe it off with a soft, dry cloth. By using the Eject All Toner mode, all toner cartridges can be removed. Follow the procedure described below to use the Eject All Toner mode.
  • Page 61 Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you. Remove the toner cartridge. Do not manually rotate the toner cartridge carou- sel. In addition, do not rotate the carousel with force, otherwise it may be damaged.
  • Page 62 Follow the same procedure to replace the cartridges for the cyan, black, then yellow toners. Press the Clear key. Replacing Consumables 5-13...
  • Page 63: Replacing The Imaging Cartridge

    Replacing the Imaging Cartridge When replacing an imaging cartridge, refer to the following table. For opti- mum print quality and performance, use only approved KONICA MINOLTA imaging cartridge for your specific printer type, as listed in the table below. You can find your machine type and the imaging cartridge part numbers on the consumables reorder label inside the top cover your machine.
  • Page 64 Note Dispose of the used imaging cartridge according to your local regulations. Do not burn the imaging cartridge. Prepare the new imaging cartridge. Note Do not touch the PC drum and the transfer belt on the imaging cartridge. Slowly insert the new imaging cartridge vertically, and then push it slightly down toward you to finish installing the imaging...
  • Page 65 Carefully close the top cover. The printer must complete a calibration cycle after the imaging car- tridge has been replaced. If you open the top or front cover before the printer is reset, the calibration stops, then starts over again after the cover is closed.
  • Page 66: Replacing The Fuser Unit

    Replacing the Fuser Unit For optimum print quality and performance, use only approved KONICA MINOLTA fuser unit for your specific printer type. Turn off the machine and discon- nect the power cord. Note There are extremely hot parts within the machine. Before replacing the fuser unit, wait about 20 minutes after turning off the machine, and then check that the fusing section has reached room temperature, otherwise, you may get burnt.
  • Page 67 Push the blue handles back as far as possible. Grab the blue handles and lift the fuser unit to remove it. Note Do not touch the matching connectors of the fuser unit and the machine. 5-18 Replacing Consumables...
  • Page 68 Prepare a new fuser unit. Be careful not to touch the surface of the fuser roller. While lifting the fuser unit with the blue handles (one on each side), vertically insert the fuser unit. Replacing Consumables 5-19...
  • Page 69 Note Do not touch the paper exit sensor on the fuser unit. Note Do not touch the matching connectors of the fuser unit and the machine. 5-20 Replacing Consumables...
  • Page 70 After the fuser unit is firmly installed, flip the blue handles down toward you. Carefully close the top cover. Reconnect the power cord, and turn on the machine. Replacing Consumables 5-21...
  • Page 71 5-22 Replacing Consumables...
  • Page 72: Maintenance

    Maintenance...
  • Page 73: Maintaining The Printer

    Maintaining the Printer CAUTION Read all caution and warning labels carefully, making sure to follow any instructions contained in them. These labels are located on the inside of the printer’s covers and the interior of the printer body. Handle the printer with care to preserve its life. Abuse handling may cause damage and void your warranty.
  • Page 74 Do not leave the printer’s covers open for any length of time, especially in well-lit places; light may damage the imaging cartridge. Do not open the printer during printing. Do not tap media stacks on the printer. Do not lubricate or disassemble the printer. Do not tilt the printer.
  • Page 75: Cleaning The Printer

    Cleaning the Printer CAUTION Be sure to turn off the printer and unplug the power cord before cleaning. However, be sure to turn on the printer when cleaning the print head window. Exterior Control Panel Ventilation Grille Ready Error Rotate Toner Clear Printer Exterior...
  • Page 76: Interior

    Interior Cleaning the Media Feed Roller Open the top cover. If there is paper in the output tray, remove it, and then fold up the out- put tray before opening the top cover. Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
  • Page 77 Note Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty. Do not leave the imaging cartridge removed for more than 15 minutes, and do not place the...
  • Page 78 CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention. Note Decreased print quality may result if the surface of the BOTTOM transfer roller is touched.
  • Page 79: Cleaning The Print Head Window

    Slowly insert the imaging car- tridge vertically, and then push it slightly down toward you to fin- ish reinstalling the imaging car- tridge. Carefully close the top cover. Cleaning the Print Head Window Use either operation described below to switch the printer to Print Head Cleanup mode.
  • Page 80 Open the front cover. Before opening the front cover, open Tray 1 if it is not already open. The magenta toner cartridge has been moved to the position from where it can be replaced. Pull down the handle on the toner cartridge until the toner cartridge is unlocked and moves out slightly toward you.
  • Page 81 Note Do not touch the contact indicated in the illustration. Close the front cover. The toner cartridge rotate within the printer. After the toner cartridges have finished rotating and all indica- tors on the control panel begin blinking, open the top cover. 6-10 Cleaning the Printer...
  • Page 82 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically. Note Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right.
  • Page 83 Clean the print head window by wiping it with a soft, dry cloth. BOTTOM VIEW CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
  • Page 84 Note Decreased print quality may result if the surface of the BOTTOM transfer roller is touched. VIEW Be careful not to touch the surface of the transfer roller. Slowly insert the imaging car- tridge vertically, and then push it slightly down toward you to fin- ish reinstalling the imaging car- tridge.
  • Page 85 Close the top cover. Press the Clear key. The blinking of all indicators stop, and the magenta toner indicator lights up. The toner cartridges rotate within the printer. After the toner cartridges have finished rotating, open the front cover. 6-14 Cleaning the Printer...
  • Page 86 Align the shaft on each end of the toner cartridge with its hold- ers, and then insert the car- tridge. Note Do not touch the contact indicated in the illustration. Cleaning the Printer 6-15...
  • Page 87 Press in the magenta toner car- tridge until it locks into place. Close the front cover. 6-16 Cleaning the Printer...
  • Page 88: Troubleshooting

    Troubleshooting...
  • Page 89: Introduction

    Introduction This chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the proper sources for help. Preventing Media Misfeeds page 7-3 Understanding the Media Path page 7-4 Indicator Messages page 7-5 Clearing Media Misfeeds page 7-11 Solving Problems with Media Misfeeds...
  • Page 90: Preventing Media Misfeeds

    Preventing Media Misfeeds Make sure that... Media matches the printer specifications. Media is flat, especially on the leading edge. The printer is on a hard, flat, level surface. You store media in a dry location away from moisture and humidity. You always adjust the media guides in Tray 1 after inserting the media (a guide that is not properly adjusted can cause poor print quality, media mis- feeds, and printer damage).
  • Page 91: Understanding The Media Path

    Understanding the Media Path Understanding the printer’s media path will help you locate media misfeeds. 1 Output tray 2 Imaging cartridge 3 Toner cartridge carousel 4 Tray 1 5 Fuser unit Understanding the Media Path...
  • Page 92: Indicator Messages

    Remote (green) (orange) (orange) Panel Utility Slow blink- TONER Toner near empty Prepare the new LOW X toner cartridge. (YMCK) Blinking WRONG An unapproved Install a correct TONER X toner cartridge is KONICA MINOLTA (YMCK) installed. toner cartridge. Indicator Messages...
  • Page 93 Ready Error Toner Display of Condition Action indicator indicator indicator Remote (green) (orange) (orange) Panel Utility Rapid INCOR- The installed toner Install a KONICAMI- blinking RECT cartridge is of an NOLTA toner car- TONER X unapproved type. tridge of the (YMCK) appropriate type (AM, EU, AP or...
  • Page 94 Ready Error Toner Display of Condition Action indicator indicator indicator Remote (green) (orange) (orange) Panel Utility Slow blink- I/C LOW Imaging cartridge Prepare the new near end imaging cartridge. T/C MEM- Toner cartridge Re-install the speci- memory error fied toner cartridge. ERROR VIDEO I/F Video interface error Turn off the printer.
  • Page 95: Error Messages

    Error Messages These messages indicate errors which you must correct before a print job can continue or the printer status return to “Ready”. Ready Error Toner Diplay of Condition Action indicator indicator indicator Remote (green) (orange) (orange) Panel Utility Rapid TONER Toner out Replace the toner...
  • Page 96 Ready Error Toner Diplay of Condition Action indicator indicator indicator Remote (green) (orange) (orange) Panel Utility Slow blinking alter- PAPER Media size error Press the Clear key nately SIZE to cancel the error. The size of paper ERROR / being printed on is To print on paper of RESET different from the...
  • Page 97: Service Message

    Ready Error Toner Diplay of Condition Action indicator indicator indicator Remote (green) (orange) (orange) Panel Utility Rapid TRANS- Media jam Clear the jam, close blinking FER JAM, the covers, and then FUSER continue with the JAM, OUT- print job. PUT JAM / OPEN TOP COVER PROCESS...
  • Page 98: Clearing Media Misfeeds

    Clearing Media Misfeeds To avoid damage, always remove misfed media gently, without tearing it. Any pieces of media left in the printer, whether large or small, can obstruct the media path and cause further misfeeds. Do not reload media that has misfed. Note The image is not fixed on the media before the fusing process.
  • Page 99: Clearing Procedures

    Clearing Procedures Open the top cover. If there is paper in the output tray, remove it, and then fold up the out- put tray before opening the top cover. Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically.
  • Page 100 Note Do not touch the PC drum on the imaging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizontal and place it where it will not become dirty. Do not leave the imaging cartridge removed for more than 15 minutes, and do not place the...
  • Page 101 Push the fuser separator levers back as far as possible. CAUTION The area around the fuser unit is extremely hot. Touching anything other than the indicated levers may result in burns. If you get burned, immediately cool the skin under cold water, and then seek professional medical attention.
  • Page 102 Remove any misfed media. Raise the fuser unit cover and remove the media. Clearing Media Misfeeds 7-15...
  • Page 103 Note Do not touch the paper exit sensor on the fuser unit. Note Decreased print quality may BOTTOM result if the surface of the VIEW transfer roller is touched. Be careful not to touch the surface of the transfer roller. 7-16 Clearing Media Misfeeds...
  • Page 104 Return the fuser separator levers to their original positions. Slowly insert the imaging car- tridge vertically, and then push it slightly down toward you to fin- ish reinstalling the imaging car- tridge. Clearing Media Misfeeds 7-17...
  • Page 105 Carefully close the top cover. 7-18 Clearing Media Misfeeds...
  • Page 106: Solving Problems With Media Misfeeds

    Solving Problems with Media Misfeeds Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media. Symptom Cause Solution Several The front edges of Remove the media and even up the sheets go the media are not front edges, then reload it.
  • Page 107 (Envelope C6 and Envelope DL), load the envelopes with the flap edge toward the machine and the flap side facing down. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Print Media” on page 4-2. ness, type, etc.) is Also, refer to http://printer.konicami- being used.
  • Page 108: Solving Other Problems

    Solving Other Problems To order KONICA MINOLTA consumables, go to www.q-shop.com. Symptom Cause Solution Printer The power cord is not Turn off the printer, confirm that the power is not correctly plugged into power cord is correctly plugged into the the outlet.
  • Page 109 Check them for damage. If necessary, or fuser unit is defec- contact Technical Support with the tive. error information. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Print Media” on page 4-2. ness, type, etc.) is Also, refer to http://printer.konicami- being used.
  • Page 110 Symptom Cause Solution You do not Exit the Remote Panel Utility with the know the icon in the Windows notification area procedure (right end of taskbar), and then start up for returning the utility again. the settings Since the default settings appear when on the Panel the utility is started up again, click the tab of the...
  • Page 111: Solving Problems With Printing Quality

    Solving Problems with Printing Quality Symptom Cause Solution Nothing is One or more of the Remove the toner cartridges and printed, or toner cartridges may check if any is damaged. there are be defective. blank spots The imaging cartridge Remove the imaging cartridge and on the may be defective.
  • Page 112 Symptom Cause Solution Image is too The print head win- Clean the print head window. light; there is dow is dirty. low image The media is moist Remove the moist media and replace density. from humidity. with new, dry media. There is not much Replace the toner cartridge.
  • Page 113 Remove the moist media and replace it appears. with new, dry media. Unsupported media Use KONICA MINOLTA-approved (wrong size, thick- media. See “Print Media” on page 4-2. ness, type, etc.) is Also, refer to http://printer. konicami- being used.
  • Page 114 Symptom Cause Solution There are One or more of the Remove the toner cartridges and toner toner cartridges are check for damage. If it is damaged, smudges or defective or installed replace it. residual incorrectly. images. There are The media path is Print several blank sheets and the toner dirty with toner.
  • Page 115 Symptom Cause Solution Image The print head win- Clean the print head window. defects. dow is dirty. A toner cartridge may Remove the toner cartridges and be leaking. check for damage. If it is damaged, replace it. A toner cartridge may Remove the toner cartridge with the be defective.
  • Page 116 Symptom Cause Solution Colors are The imaging cartridge Remove the imaging cartridge and not register- is not correctly reinstall it. ing properly; seated. colors are One or more of the Remove the toner cartridges and mixed or toner cartridges may check for damage.
  • Page 117 7-30 Solving Problems with Printing Quality...
  • Page 118: Installing Accessories

    Installing Accessories...
  • Page 119: Dust Cover

    Dust Cover The dust cover is an optional accessory. Contact your vendor or go to printer.konicaminolta.com for purchase informa- tion. When the dust cover is attached to Tray 1, the media is protected from dust, and operating noises from printing are reduced. We recommend that the dust cover remain attached when this printer is used.
  • Page 120: A Appendix

    Appendix...
  • Page 121: Technical Specifications

    Technical Specifications Printer Type Desktop full color laser beam printer Printing system Dual laser diode with polygon mirror Developing system Mono component development system Fusing system Heat roller system 1200 dpi × 600 dpi or Resolution 600 dpi × 600 dpi First print Monochrome: 13 seconds for A4, Letter (plain paper)
  • Page 122: Consumable Life Expectancy Chart

    Power supply 120 V, 50 to 60 Hz 220 to 240 V, 50 to 60 Hz Power consumption 120 V: 970 W or less 220 to 240 V: 1020 W or less Energy Saver Mode: 14 W or less Amperage 120 V: 8.2 A or less 220 to 240 V: 4.4 A or less Acoustic Noise...
  • Page 123: Service-Replaceable

    The values shown for the toner cartridge and imaging cartridge indi- cate the number of pages for simplex printing using A4/Letter-size media with 5% coverage. The actual life may differ (be shorter) depending on the printing condi- tions (coverage, paper size, etc.), differences in the printing method, such as continuous printing or intermittent printing (when print jobs of one page are often printed), or the type of paper used, for example, thick paper.
  • Page 124 Index Accessory Envelope ........4-5 Dust cover ........8-2 Indicator Messages Basic tab ........2-6 Error messages ......7-8 Service message ...... 7-10 Status messages ......7-5 Warning Messages ....7-5 Consumables Fuser unit ........5-17 Imaging cartridge ......5-14 Toner cartridge ......5-2 Labels ........... 4-6 Control panel ........1-5 Layout tab ........
  • Page 125 Media Clearing misfeeds .....7-11 Thick stock ........4-4 Loading ........4-10 Troubleshooting ......7-1 Path ..........7-4 Preventing misfeeds ....7-3 Media path ........7-4 Media type Version tab ........2-7 Envelope ........4-5 Labels .........4-6 Letterhead ........4-7 Plain paper ........4-3 Watermark tab ......2-7 Postcard ........4-7 Thick stock ........4-4 Misfeed problems .......7-19...