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Problem
The descaling process
was started
inadvertently.
The milk sputters when
it is dispensed. Hissing
noises can be heard
when milk is being
heated up or frothed.
Although the milk
should be frothed, only
hot milk comes out of
the central spout.
Frequently Asked Questions
Possible cause and solution
The descaling program cannot be stopped once OK
has been touched.
It must now be completed through to the end. This is
a security setting to fully descale the coffee machine.
It ensures a long service life and that your coffee
machine is functioning correctly.
Descale the coffee machine (see "Descaling the
appliance").
The milk temperature is too high. Good milk froth can
only be achieved with cold milk (below 10°C).
Check the temperature of the milk.
The central spout with integrated Cappuccinatore is
not correctly installed and is taking in air. Or the
spouts are blocked.
Check whether the central spout has been
assembled correctly. Make sure that all parts are
tightly connected to one another.
If necessary, clean the central spout.
The milk pipework, connections, or the intake tube
on the milk flask are blocked.
Clean all parts thoroughly.
The steam jet on the central spout has a blockage.
Push the cleaning brush a maximum of 1 cm into
the steam jet.
Clean the steam jet with the cleaning brush.
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