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Operating instructions

Coffee maker
To avoid the risk of accidents or damage to the appliance, it is essential
to read these instructions before it is installed and used for the first time.
en – AU, NZ
M.-Nr. 10 792 980

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Summary of Contents for Miele CM5500

  • Page 1: Operating Instructions

    Operating instructions Coffee maker To avoid the risk of accidents or damage to the appliance, it is essential to read these instructions before it is installed and used for the first time. en – AU, NZ M.-Nr. 10 792 980...
  • Page 2: Packaging Material / Disposal Of Old Machine

    Packaging material / Disposal of old machine Packaging material Disposing of your old appliance The packaging material used protects the machine during transportation. Electrical and electronic appliances Please retain the original box and often contain valuable materials. They polystyrene pieces so that you can also contain specific materials, pack the machine securely, should you compounds and components, which...
  • Page 3: Table Of Contents

    Making drinks with ready ground coffee ............... 29 Adding ready ground coffee................ 29 Dispensing hot water (CM5400, CM5500) ............30 Making drinks using a profile (CM5400, CM5500) ..........31 Making coffee with milk.................. 32 Using milk cartons or bottles ................32 Preparing drinks with milk ..................33 Grinder setting.....................
  • Page 4 Contents Portion size ...................... 36 User profiles...................... 38 Calling up user profiles..................38 Creating a User profile................... 38 Selecting a User profile ..................39 Changing a User profile..................39 Changing a User profile name................39 Deleting a profile ....................39 Settings ........................
  • Page 5 Contents Packing........................59 Problem solving guide .................. 60 Messages in the display..................60 Unusual performance of the coffee machine ............63 Unsatisfactory results.................... 69 After sales service.................... 71 Contact in case of fault ..................71 Warranty ........................ 71 Saving energy ......................  72 Electrical connection ..................
  • Page 6: Warning And Safety Instructions

    They contain important notes on the installation, safety, operation and care of the appliance. Miele cannot be held liable for damage caused by non-compliance with these Warning and Safety instructions. Keep the instructions in a safe place and pass them along to any...
  • Page 7 Warning and Safety instructions Correct application  This appliance is designed for domestic use and for use in similar environments by guests in hotel or motel rooms, bed & breakfasts and other typical living quarters. This does not include common/ shared facilities or commercial facilities within hotels, motels or bed &...
  • Page 8 Warning and Safety instructions Safety with children  Caution! Danger of burning and scalding on the dispensing spouts. Children's skin is far more sensitive to high temperatures than that of adults. Ensure children do not touch hot surfaces of the coffee machine or place parts of their body under the dispensing spouts.
  • Page 9: Technical Safety

    Warning and Safety instructions Technical safety  A damaged coffee machine is dangerous. Check it for any visible damage before setting it up. Never attempt to use a damaged coffee machine.  Before connecting the appliance to the mains supply, make sure that the rating on the data plate corresponds to the voltage and frequency of the household supply.
  • Page 10 The manufacturer's warranty will be invalidated if the appliance is not repaired by a Miele approved service technician.  Miele can only guarantee the safety of the appliance when genuine Miele replacement parts are used. Faulty components must only be replaced by Miele original spare parts.
  • Page 11  Use only Miele original spare parts. If spare parts or accessories from other manufacturers are used, the warranty will be invalidated, and Miele cannot accept liability.
  • Page 12: Correct Use

    Warning and Safety instructions Correct use  Danger of burning and scalding on the dispensing spouts! The liquids and steam dispensed are very hot. Keep well away from the area underneath the spouts when hot liquids and steam are being dispensed. Do not touch hot components.
  • Page 13 Warning and Safety instructions  Only fill the coffee chute with ground coffee beans.  Do not use any caramelised ready ground coffee. The sugar in the coffee will stick to and block the brew unit of the coffee machine. The cleaning tablets for degreasing the brew unit will not remove this type of deposit.
  • Page 14 Descale the coffee machine regularly depending on the water hardness level in your area. Descale the machine more frequently in areas with very hard water. Miele cannot be held liable for damage arising from insufficient descaling, the use of incorrect descaling agents or the use of a descaling agent which is not of the appropriate concentration.
  • Page 15 Warning and Safety instructions The following applies to appliances with stainless steel surfaces:  Do not adhere stickers, adhesive tape or any other adhesive materials to the stainless steel surfaces.  Stainless steel scratches very easily and even magnets can cause damage to the surface.
  • Page 16: Guide To The Appliance

    Guide to the appliance a Lower panel with drip tray cover f Bean container and ground coffee chute b Central spout with Cappuccinatore g Grinder setting (behind the service and hot water spout panel) c On/Off sensor  h Brew unit (behind the service panel) d Controls and display i Park position for milk pipework e Water container...
  • Page 17: Controls And Display

    Other drinks (for service technician use only) User profiles Maintenance e Arrow sensors  Parameters For showing more selection options Settings  in the display and highlighting a j Double portion  selection For dispensing two portions of a drink * CM5400, CM5500...
  • Page 18: Accessories

    Accessories These products and other useful Optional accessories accessories can be ordered via the Miele also offers a range of optional Miele webshop or directly from Miele accessories, as well as cleaning and (see back cover for contact details). conditioning products for your coffee machine.
  • Page 19: Operating Principles

    When the following appears in the them. display, you are in the drinks menu: The setting which is currently selected  Miele will have a tick  beside it. To select an option, touch the arrow sensors  until the option you want is Select drink highlighted.
  • Page 20: Before Using For The First Time

     Touch the On/Off sensor .  Place the coffee machine on a flat " Miele - Willkommen " appears briefly in surface that is not sensitive to water the display. (see "Installation").
  • Page 21 Before using for the first time Please note that the full aroma of the coffee and typical crema will not develop fully until several coffees have been made. For the first coffee drinks, a larger quantity of coffee beans is ground and powder from the coffee grounds may adhere to the cover of the drip tray.
  • Page 22: Water Hardness

    Water hardness The water hardness level indicates how Setting the water hardness much calcium is dissolved in the water. level The higher the calcium content, the  Touch . harder the water, and the harder the water, the more often the coffee ...
  • Page 23: Filling The Water Container

    Filling the water container  Change the water every day to prevent a build-up of bacteria. Only use cold, fresh tap water to fill the water container. Hot or warm water or other liquids can damage the coffee machine. Do not use mineral water. Mineral water will cause serious limescale deposits to build up in your machine and damage it.
  • Page 24: Filling The Coffee Bean Container

    Filling the coffee bean container Fill the coffee bean container with Useful tip: You can use a nut or seed roasted coffee or espresso beans if you grinder to grind green coffee beans. want to use freshly ground coffee beans These types of grinder generally have a for each cup of espresso or coffee.
  • Page 25: Switching On And Off

    Switching on and off Switching the coffee machine Switching the coffee machine  Touch the On/Off sensor .  Touch the On/Off sensor . The appliance will begin rinsing after If the coffee machine has been used for the heating-up phase. Hot water will run making a drink it will rinse itself before out of the central spout.
  • Page 26: Adjusting The Central Spout To The Correct Cup Height

    Adjusting the central spout to the correct cup height You can adjust the central spout to suit the height of the cup you are using so that the coffee or espresso will not cool down as quickly and the crema will have a better consistency.
  • Page 27: Making Drinks

    Making drinks The following drinks without milk can be  The dispensing spouts present a made: danger of burning or scalding. The liquids and steam dispensed are – Ristretto  is a concentrated, strong very hot. espresso. It is made with the same quantity of ground coffee as for an Keep well away from the area espresso, but with very little water.
  • Page 28: Cancelling Preparation

    Making drinks Cancelling preparation Dispensing a double portion  To cancel making a drink, touch the You can dispense two portions into one drinks sensor or  for drinks from cup or dispense two portions into two Other drinks again. cups at the same time.
  • Page 29: Preparing Several Cups Of Coffee - Coffee Pot

    Making drinks This allows you to prepare a Preparing several cups of decaffeinated coffee, for example, even coffee - Coffee pot if the bean container is filled with You can make several cups of coffee regular coffee beans. one after the other automatically with Only one portion can be prepared at a function (max.
  • Page 30: Dispensing Hot Water (Cm5400, Cm5500)

    Making drinks  Replace the cover to the ground Dispensing hot water coffee chute after adding the ground (CM5400, CM5500) coffee.  Caution! Danger of burning and  Replace the lid on the coffee bean scalding on the central spout! Water container.
  • Page 31: Making Drinks Using A Profile (Cm5400, Cm5500)

    Making drinks Making drinks using a profile (CM5400, CM5500) You can enter individual profiles to cater for different tastes and preferences. If you have already created your own profile (see "User profiles"), you can select this to make a drink according to your own preferences.
  • Page 32: Making Coffee With Milk

    Making coffee with milk Useful tip: Using cold cow's milk  Caution! Danger of burning and (< 10 °C) with a protein content of at scalding from the central spout. least 3% will produce the perfect milk Liquids and steam dispensed from froth.
  • Page 33: Preparing Drinks With Milk

    Good milk froth can only be made with cold milk (< 10 °C). The MB-CM milk flask is available to order from the Miele online shop or directly from Miele (see back cover for contact details).
  • Page 34: Grinder Setting

    Grinder setting When the beans are ground correctly, the coffee or espresso will flow evenly into the cup with a good crema. The crema should have an even nutbrown colour. The grinder setting you select will be used for all coffee drinks. There are various ways to tell whether the coffee grinder is set correctly.
  • Page 35: Amount Of Coffee, Brew Temperature And Pre-Brewing

    Amount of coffee, brew temperature and pre-brewing You can set the amount of coffee, the – the espresso or coffee tastes bitter. brewing temperature and pre-brewing Decrease the amount of coffee so that for each drink individually. To do this, less ground coffee is brewed.
  • Page 36: Portion Size

     When the quantity for each ingredient Parameters   menu. reaches the level you want, touch OK. CM5400, CM5500: The changed The programmed combination of portion size is always saved in the ingredients and portion sizes will now current profile. The name of the current...
  • Page 37 Portion size Changing the portion sizes in the Parameters menu You can only change the portion sizes for Long coffee, Caffè Latte, Hot milk and Milk froth via the "Parameters" menu.  Place a suitable cup or glass underneath the central spout. ...
  • Page 38: User Profiles

    CM5400, CM5500 Letters will appear in the display that you can select with the arrow sensors. In addition to the Miele profile, you can You can use the arrow sensors to select enter two individual profiles to cater for from numbers, upper case and lower different tastes and preferences.
  • Page 39: Selecting A User Profile

    Changing a User profile You can programme the coffee machine – Save the new name by selecting  in so that it changes back to the Miele the display and touching OK. standard profile automatically after each drink is dispensed, so that the Miele...
  • Page 40: Settings

    Settings Opening the "Settings" menu Changing and saving settings  Touch . Settings menu is shown in the display.  Select Settings with the  arrow  Select the setting you wish to change sensor and then touch OK. with the arrow sensors . You can now check or change the Touch OK.
  • Page 41: Overview Of Available Settings

    Coffee Cappuccino Latte macchiato Ristretto Long coffee Caffè latte Hot milk Milk froth Hot water (CM5400, CM5500 only) No. of portions until – Descale appliance Degrease the brew unit System lock  Water hardness Soft 1 Medium 2 Hard 3...
  • Page 42: Language

    Settings You can also see whether more than Language 50 portions can be dispensed before You can select a language and country the machine needs to be descaled or for all display texts. before the brew unit needs to be degreased ( No.
  • Page 43: Water Hardness

    Do not activate this function for this booklet. domestic use. Display brightness The appliance can be presented in Miele Experience Centres or retail Change the display brightness using stores with the Showroom programme the arrow sensors . function. The lighting will come on but...
  • Page 44: Cleaning And Care

    Cleaning and care  Clean the coffee machine regularly to avoid a build-up of bacteria. Cleaning intervals - Quick guide Recommended frequency What do I have to clean / maintain? Daily Water container (at the end of the day) Waste container Drip tray and drip tray cover Once a week Central spout with cappuccinatore...
  • Page 45 Cleaning and care  All surfaces are susceptible to Danger of burning and scalding scratching. Scratches on glass can in on hot components or by hot liquids. some circumstances lead to Always allow the coffee machine to breakage. Contact with unsuitable cool down before cleaning it.
  • Page 46: Cleaning By Hand Or In The Dishwasher

    Cleaning and care The following components are Cleaning by hand or in the dishwasher safe: dishwasher The maximum temperature of the Please note that the brew unit is not dishwashing programme selected dishwasher-safe. must not exceed 55 °C. Clean the brew unit by hand only under warm running water.
  • Page 47: Waste Container, Drip Tray And Drip Tray Cover

    Cleaning and care Waste container, drip tray and Clean the lower panel by hand only drip tray cover using hot water, a little washing up liquid and a soft cloth. Clean the drip tray and waste All other parts are dishwasher-safe. container every day to avoid unpleasant smells and mildew.
  • Page 48: Cleaning The Water Container

    Cleaning and care Cleaning the water container Central spout with cappuccinatore Change the water every day to prevent a build-up of bacteria. Clean the central spout cover by hand only using warm water and a Make sure that the valve, the little washing-up liquid.
  • Page 49 Cleaning and care If the milk tube is blocked, clean it under running water with the brush supplied:  Insert the brush in the pipework. Move it back and forth until all milk residue has been removed. Reassembling the central spout The dispensing unit is easier to reassemble if the individual parts are dampened with water beforehand.
  • Page 50: Milk Pipework

    Clean milk pipework maintenance programme together Useful tip: Use a vacuum cleaner to with the Miele cleaning agent for milk remove any coffee residues from the pipework (see "Maintenance bean container and the ground coffee programmes - Rinsing the milk chute.
  • Page 51: Cleaning The Housing

    You can now select a maintenance and a solution of warm water and a programme. little washing-up liquid. Dry all parts with a soft cloth. Useful tip: You can also clean the appliance front with the Miele all purpose microfibre cloth.
  • Page 52: Rinsing The Appliance

    Cleaning and care Rinsing the appliance Rinsing the milk pipework You can rinse the water and coffee Milk residues can block the milk pipework of the coffee machine pipework. The milk pipework should manually. therefore be rinsed regularly. If a drink has been made using milk, the prompt If coffee has been dispensed, the to insert the end of the milk tube into...
  • Page 53 Miele coffee machines and prevents subsequent damage. It is available to order from the Miele online shop or directly from Miele (see the end of this booklet for contact details).
  • Page 54: Degreasing The Brew Unit And Cleaning The Interior

    Miele Cleaning Tablets can be ordered via the Miele webshop or directly from  Follow the instructions in the display. Miele (see the end of this booklet for Cleaning and care - Degreasing the contact details). brew unit and cleaning the interior...
  • Page 55 Cleaning and care Make sure you regularly remove any damp ground coffee residues to prevent the build-up of mould.  Press and hold the button under the brew unit handle  and, whilst doing so, turn the handle to the left . ...
  • Page 56 Cleaning and care When Place the brew unit containing a Degrease the brew unit when cleaning tablet in the machine and close the prompted to do so. appears in the display: machine door No drinks can be made and Degrease the brew unit appears in the display.
  • Page 57: Descaling The Machine

    Miele webshop or directly descaling programme at this point in from Miele (see the end of this booklet time. You can not make any drinks until for contact details).
  • Page 58 Descaling the machine residue remains in the water container. Fill the water container to the  symbol with fresh tap water. The cleaning process is finished at the end of the rinsing cycle. You can now prepare drinks again. To protect the machine and surrounding surfaces from damage, make sure you wipe up any spillages or splashes of descaling agent...
  • Page 59: Transporting The Machine

    Transporting the machine If you are not going to use the coffee The evaporation process is finished machine for an extended period of time when Process finished appears in the and you intend to transport it, e.g. when display and the display then goes out. moving house, a number of procedures ...
  • Page 60: Problem Solving Guide

    With the help of the following guide, minor faults in the performance of the appliance, some of which may result from incorrect operation, can be remedied without contacting Miele. This will save you time and money because you won't need a service call.
  • Page 61 Problem solving guide Problem Possible cause and remedy F73 or The brew unit cannot be positioned correctly. Check the brew unit  Switch the machine off with the On/Off  sensor.  Switch off at the wall socket and remove the plug. Wait for two minutes before inserting the plug back in the socket and switching back on.
  • Page 62 Problem solving guide Problem Possible cause and remedy Too much ground coffee There is too much ground coffee in the coffee chute. The brew unit cannot compact coffee powder if more than two level spoonfuls of ground coffee are added to the coffee chute.
  • Page 63: Unusual Performance Of The Coffee Machine

     Switch off at the wall socket and remove the plug.  Contact a qualified electrician or Miele. The coffee machine The switch-off time programmed using the timer has switches off suddenly.
  • Page 64 Problem solving guide Problem Possible cause and remedy The water container is Droplets of water have settled between the water empty. container and the side walls of the housing, or this Fill and replace the water container has not area is damp (see illustration). appeared in the display.
  • Page 65 Problem solving guide Problem Possible cause and remedy Neither milk nor milk The milk pipework is blocked. froth comes out of the  Clean the central spout, taking particular care to central spout. clean the cappuccinatore and milk pipework connections carefully with the cleaning brush. Empty the drip tray and the The drip tray isn't sitting correctly in the appliance.
  • Page 66 Problem solving guide Problem Possible cause and remedy Coffee dispensing is This is not a fault. repeatedly interrupted The brew unit has not detected the ground coffee. and the message Fill the The coffee may be too finely ground or there may not bean container appears in be enough of it.
  • Page 67 Problem solving guide Problem Possible cause and remedy The milk sputters when The milk temperature is too high. Good milk froth can it is dispensed. Hissing only be achieved with cold milk (below 10°C). noises can be heard  Check the temperature of the milk. when milk is being The main dispenser with integrated cappucinatore is heated up or frothed.
  • Page 68 Clean the surface underneath the coffee machine underneath the coffee regularly. machine. The display lights up The Demo mode of the coffee machine for Miele but the coffee machine Experience Centres or Chartered Agents has been does not heat up and no activated.
  • Page 69: Unsatisfactory Results

    Problem solving guide Unsatisfactory results Problem Possible cause and remedy The coffee is not hot The cup has not been pre-heated. enough. The smaller the cup and the thicker its walls, the more important it is to pre-heat it.  Pre-heat the cup, for example with hot water. The brewing temperature has been set too low.
  • Page 70  Fill the container with fresh beans. There may be stones in amongst the coffee beans.  Switch the coffee machine off immediately. Call Miele. The coffee flows too The coffee is too coarsely ground. quickly into the cup.
  • Page 71: After Sales Service

    2 years. Miele. For further information, please refer to your warranty booklet. Contact information for Miele can be found at the end of this document. Please quote the model and serial number of your appliance when contacting Miele. This information can...
  • Page 72: Saving Energy

    Saving energy The following tips can help you save energy and money as well as care for the environment: – Operate the coffee machine in "Eco mode" (default setting). – Energy consumption may increase if you change the settings for the "Timer".
  • Page 73: Electrical Connection

    Electrical connection Before connecting the appliance, make The machine must not be used with so- sure that the connection data on the called energy saving plugs. These data plate (voltage and frequency) reduce the amount of energy supplied match the mains electricity supply. to the machine, causing it to overheat.
  • Page 74: Installation

    Installation If the machine is installed in a niche, the Danger of overheating! niche must provide the following Please ensure that there is adequate minimum dimensions: ventilation around the machine. Do not cover the machine with tea Height 510 mm towels or similar objects whilst it is in Width 450 mm...
  • Page 75: Appliance Dimensions

    Appliance dimensions a = 241 mm b = 360 mm c = 460 mm...
  • Page 76: Technical Data

    Technical data Current draw in standby mode < 0.5 Watt (default setting): Pump pressure: max. 15 bar Through-flow heater: 1 stainless steel thermo block Appliance dimensions (W x H x D): 241 x 360 x 460 mm Net weight: 9.48 kg Connection cable length: 120 cm Water container 1.3 L capacity: Bean container 200 g capacity:...
  • Page 79 Miele Experience Centre South Melbourne: Freemans Bay, Auckland 1011 206-210 Coventry Street South Melbourne, VIC 3205 Miele Experience Centre Auckland: Miele Experience Centre and Office Sydney: 8 College Hill 3 Skyline Place Freemans Bay, Auckland 1011 Frenchs Forest, NSW 2086 Telephone:...
  • Page 80 CM5300,  CM5400,  CM5500  en – AU, NZ M.-Nr. 10 792 980 / 00...

This manual is also suitable for:

Cm5400Cm5300

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